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Originally Posted by sixtisbest
(Post 20841871)
Could you comment on tire punctures without further accident?
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Hi, I wonder if anyone can help me?
I returned to the UK from a trip to Germany 8 days ago, where I hired a car from SIXT frankfurt airport. While I was driving the car, I touched a kerb with the passenger front wheel while entering a multistory car park. When we dropped the car off the first thing we did was show the Sixt staff member who was greeting returning cars the scratches on the wheel that had hit the kerb, and he referred us to another gentleman who was checking the returning cars over (he had a clipboard and looking around the cars etc). He took a look and told us there was nothing to worry about and promptly discharged us to our leaving flight. Today, I have received an email from Sixt with a damage report wanting further details of the incident etc, and the description of the damage was rather kryptic but obviously referring to the scratches on that wheel. I completed the survey and now have to wait to see what they want to do. Does anyone know if Sixt will charge me for this and if so a rough estimate? It seems rather unfair if they do so seeing as the Sixt chap who was checking the car told us it was fine. This was the first time I had hired a car and was very thorough about insurance options before the trip. From my investigations online I found that you dont have to take the insurance with the rental company and found an insurance firm called Questor who charged me much less for insurance than the rental company would. However now I am home 8 days later and the rental agreement has passed I don't know where I would stand if Sixt decide they now want to charge me. Many thanks J25 |
Rental in Germany
I am renting a one way rental form Munich to Cologne next week. I booked the smallest car I could on the site.
I am wondering if I can take the car to Czech Republic, Netherlands or Belgium or do I have to stay in Germany? Would be great to know to help me plan out a guideline for the trip! I haven't ever used Sixt before, so this is a first :) |
Originally Posted by cdn_traveller
(Post 20867304)
I am renting a one way rental form Munich to Cologne next week. I booked the smallest car I could on the site.
I am wondering if I can take the car to Czech Republic, Netherlands or Belgium or do I have to stay in Germany? Would be great to know to help me plan out a guideline for the trip! I haven't ever used Sixt before, so this is a first :) http://car-rental.sixt.com/php/terms...nguage=en&styl. Cross Border Rentals & Territorial Restrictions Cross Border Rentals are allowed to the following countries - inclusive islands: Andorra, Austria, Belgium, Denmark, Finland, France, Gibraltar, Great Britain, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Vatikan City. Cross Border Rentals are allowed to the following countries but not with Audi, BMW, Mercedes-Benz, VW, Porsche, Aston Martin and all Jeeps/Offroader: Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia. It is allowed to enter the last-mentioned countries with all vehicles of car groups IVMR, SVMR and FVMR (including Mercedes-Benz B class, Mercedes-Benz Vito, Mercedes-Benz Viano), vans and trucks. In case of offence against Cross Border & Territorial Restrictions all insurances lose their validity. |
Originally Posted by J25
(Post 20864996)
Hi, I wonder if anyone can help me?
I returned to the UK from a trip to Germany 8 days ago, where I hired a car from SIXT frankfurt airport. While I was driving the car, I touched a kerb with the passenger front wheel while entering a multistory car park. When we dropped the car off the first thing we did was show the Sixt staff member who was greeting returning cars the scratches on the wheel that had hit the kerb, and he referred us to another gentleman who was checking the returning cars over (he had a clipboard and looking around the cars etc). He took a look and told us there was nothing to worry about and promptly discharged us to our leaving flight. Today, I have received an email from Sixt with a damage report wanting further details of the incident etc, and the description of the damage was rather kryptic but obviously referring to the scratches on that wheel. I completed the survey and now have to wait to see what they want to do. Does anyone know if Sixt will charge me for this and if so a rough estimate? It seems rather unfair if they do so seeing as the Sixt chap who was checking the car told us it was fine. This was the first time I had hired a car and was very thorough about insurance options before the trip. From my investigations online I found that you dont have to take the insurance with the rental company and found an insurance firm called Questor who charged me much less for insurance than the rental company would. However now I am home 8 days later and the rental agreement has passed I don't know where I would stand if Sixt decide they now want to charge me. Many thanks J25 |
Originally Posted by sh2dow
(Post 20869064)
I will have to accept that I think.. :) |
Originally Posted by sh2dow
(Post 20846039)
Hi guys,
I have a little question is that I've register a platinum with my elite TK FF program, but I can't make any reservation through the system. When I click "get a quote" , it showed the below sentence "An error occurred while processing your login data used." Is that I have to wait for about 24 hours to let the system sync my data or verify with TK? Thanks |
Originally Posted by sixtisbest
(Post 20841871)
Could you comment on tire punctures without further accident?
|
Originally Posted by macdonaldj2
(Post 20847745)
Can any company reps explain to me why I was charged 24.01 in addition to the complete rental charge? This happened a week or thereabouts after I dropped the car off. I was sent an email by sixt which I responded to. This email was about some damage on the car after I brought it back and wanted me to explain what the damage was and if it occurred while I had the car. My statement says it is an online, mail or telephone transaction.
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Originally Posted by fai88119
(Post 20841968)
Hi Matt,
I am going to rent a car in Germany. May I know what is the definition of low level objects? And how about if the accident leads to total loss of the car? Furthermore, Is it a must to report to the police after the accident in order to be covered by CDW? By the way, I think it is difficult to refer to T&C to the clause about CDW, may you please point out which clause is talking about CDW? I don't have any idea about the CDW as I am from Asia. My home city don't have this kind of car rental insurance. Thanks. Please PM me with further info and I'll be sure to send you the link. I hope this is beneficial, Matt |
Originally Posted by J25
(Post 20864996)
Hi, I wonder if anyone can help me?
I returned to the UK from a trip to Germany 8 days ago, where I hired a car from SIXT frankfurt airport. While I was driving the car, I touched a kerb with the passenger front wheel while entering a multistory car park. When we dropped the car off the first thing we did was show the Sixt staff member who was greeting returning cars the scratches on the wheel that had hit the kerb, and he referred us to another gentleman who was checking the returning cars over (he had a clipboard and looking around the cars etc). He took a look and told us there was nothing to worry about and promptly discharged us to our leaving flight. Today, I have received an email from Sixt with a damage report wanting further details of the incident etc, and the description of the damage was rather kryptic but obviously referring to the scratches on that wheel. I completed the survey and now have to wait to see what they want to do. Does anyone know if Sixt will charge me for this and if so a rough estimate? It seems rather unfair if they do so seeing as the Sixt chap who was checking the car told us it was fine. This was the first time I had hired a car and was very thorough about insurance options before the trip. From my investigations online I found that you dont have to take the insurance with the rental company and found an insurance firm called Questor who charged me much less for insurance than the rental company would. However now I am home 8 days later and the rental agreement has passed I don't know where I would stand if Sixt decide they now want to charge me. Many thanks J25 |
Originally Posted by cdn_traveller
(Post 20870388)
So basically, I am ok to drive into any of the Western Europe countries but cannot drive into Czech Republic with an ECMR car?
I will have to accept that I think.. :) But do mention it in your reservation and do explicitly mention it again when you get your car at the counter! It might be overlooked. |
Originally Posted by at4behe1
(Post 20880542)
But do mention it in your reservation and do explicitly mention it again when you get your car at the counter! It might be overlooked.
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People of Sixt,
I have a little question about the use of a voucher as payment. I have enough points from bahn.bonus (Deutsche Bahn) to get a 50€ Sixt voucher. How do I use this and what are the restrictions? Manly: can I book before I have this voucher and present it when I collect the car? And I assume it only works on the flex tarif. Could this be confirmed? |
Originally Posted by MatthewHorsfield
(Post 20875482)
Hi sixtisbest, How do you mean a puncture without further accident? I'll happily answer the question once I know what perspective you are asking from :) Matt
I am interested for the policy too. How about for the condition without further accident? |
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