Ridicuolos... you just lost 5 Platinum and 3 Diamond Status customers.

Actually no need. They refunded the fare difference when i returned the car, quickly and politely. Frankly, I know problems happen. Sixt handled this as well as i'd expect in the situation.

I am sorry that I cannot answer more in accordance to your wishes. I have passed your feedback on to our team in the USA. However, they have advised that this is policy for all of our customers and that they are unable to waiver such fees.

Once again we do apologise and if there is anything further any of us can do, please let us know.

Many thanks, Louise.

I used SIXT at MIA 2 years ago and was thoroughly satisfied, but it looks like rates have more than doubled since then! Are there any coupons/vouchers for returning customers?

Thanks!

Sixt Reply
 

Unfortunately, we don't have any specific coupons or anything at the moment. But if you try booking through the following link you can get up to 10% off!

http://bit.ly/FlyerTalkLH

I hope that helps.

Many thanks, Jess.

Although it is true everywhere with every car rental, Sixt MIA has highly variable rates depending on demand. Before giving up it is a good idea to keep trying.

In addition, as Louise points out, Sixt will match Sixt Platinum from quite a few highest elite levels with airlines and hotels. That is worth a fee upgrade and discounted rates. I'm assuming you do not already have Sixt status.

What kind of cars in the XCAR category are available at the Sea-Tac location? Thanks!

Sixt Reply
 

Hi,

Good choice! The vehicles available in the XCAR category at the Sea-Tac Airport location are: BMW 5 series, Mercedes-Benz E class and Cadillac XTS.

I hope this helps to solve your query.

Many thanks, Jess.

Choice Line
 

Hi,
we arrive on 05.09.2014 in Miami and have booked a FFAR tariff with Sixt.
We are 5 adults with suitcases and hand luggage.
What vehicles are available to us there i know there is no choice line.
A Chevy Suburban LTD would be optimal, for example.

THX
Matthias

Sixt Reply
 

Hi Matthias,

At Miami International Airport the FFAR category includes the Chevrolet Suburban and the Ford Expedition.

If you'd rather have the Chevy, then I can make a request on your booking for you. It's not a guarantee I'm afraid, but the branch will see the request and try their best to provide you with your choice.

I hope that helps.

Thanks, Jess.

I have a rental coming up in the new San Diego Sixt. Is there a shuttle from the airport to the office??

Sixt Reply
 

Hi,

There is a shuttle bus service to the desk in San Diego which runs every 15 minutes. It will pick you up from the Rental Car Shuttle Pick up area.

If you are arriving at Terminal 1, then just take the escalator across from the main baggage claim area up and over to the Rental Car Shuttle location. If you're arriving into Terminal 2, then all you need to do is cross the street to the Shuttle area.

I hope this helps, and enjoy your trip!

Thanks, Jess.

Thanks so much for the info!

I do not rent this class but I am often at MIA Sixt. All the FFAR that I se there seem to be Suburbans, FWIW. The MIA location is very accommodating also if they've good inventory in stock.

Hi Jess,

thank you for the quick response.
If there are only these two types of vehicles should be enough space.
Could you maybe find out if there are 2014 or 2015 models and wich specs LS ,LT or LTZ.
If it is not also not bad.

Thx
Matthias