2022 Let's Eat - Polaris Business
Apr 17, 2022 | 8:05 pm
#346
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Good god, UA catering is utterly pathetic.
Apr 18, 2022 | 11:02 am
#347
Join Date: Feb 2014
Location: SJU & SLC
Programs: UA 1K / 0.97MM
Posts: 260
4/6/2022
UA 40
EWR -> FCO
777-300ER
Seat 3A
PDB (sparkling or water) offered after we settled in. The EWR-based crew was AMAZING. Attentive, friendly, glass was always full, attendants were frequently visible throughout the cabin. However, the meal is the same old, same old. I hesitate to post because the choices just don't seem to change. The beef was solid, pink in the middle and the sauce nice. Overall, a fine meal with fine proportions (and honestly, much larger than the 3" chicken piece on LH MUC-SFO). I was satisfied after the meal. Didn't have the mid-flight snack. Breakfast was the same old, too (egg white or cold plate). Where they could really improve is the presentation...it's just lackluster.
Beef option with warmed roll, decent salad and soft enough dessert.
Absolutely loved the new amenities kit itself (content is fine).
UA 40
EWR -> FCO
777-300ER
Seat 3A
PDB (sparkling or water) offered after we settled in. The EWR-based crew was AMAZING. Attentive, friendly, glass was always full, attendants were frequently visible throughout the cabin. However, the meal is the same old, same old. I hesitate to post because the choices just don't seem to change. The beef was solid, pink in the middle and the sauce nice. Overall, a fine meal with fine proportions (and honestly, much larger than the 3" chicken piece on LH MUC-SFO). I was satisfied after the meal. Didn't have the mid-flight snack. Breakfast was the same old, too (egg white or cold plate). Where they could really improve is the presentation...it's just lackluster.
Beef option with warmed roll, decent salad and soft enough dessert.
Absolutely loved the new amenities kit itself (content is fine).
Apr 18, 2022 | 11:19 am
#348
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,835
I dont think Ive ever seen EWR-based crew and amazing in the same sentence!😱
(unless it was amazingly bad)😂
(unless it was amazingly bad)😂
Apr 18, 2022 | 11:27 am
#349
Suspended
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
I can tell you that pre-COVID on most of my monthly EWR - APAC routes I received really good service -- even my picky Japanese wife (why don't we take NH) likes it -- however -- on the EU flights it was honestly more hit and (mostly) miss... I don't really eat on UA flights any more but tomorrow I'm on LHR-EWR - after a really nice GF BAH-LHR flight where I WILL eat and drink actual wine -- I might order the UA food just to report on it -- I'll try to skip breakfast in the LHR UC but they do make a mean sausage so no promises....
Apr 18, 2022 | 2:34 pm
#350
Join Date: Jun 2014
Location: YYC
Programs: United 1K, Accor Platinum, Qatar Gold, Marriott Gold, Hilton Gold
Posts: 380
GRU-ORD
Apr 18, 2022 | 4:23 pm
#351
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,835
Apr 18, 2022 | 4:42 pm
#353
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH LTDiamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA MM LT1P
Posts: 20,956
Apr 18, 2022 | 9:24 pm
#355
FlyerTalk Evangelist
Join Date: Apr 2003
Location: FLL, MEL, SIN, WAS
Programs: SQ, UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 13,398
I typically would have a couple of full English Breakfast at the UC and skip the on board meals from LHR back to the US on the morning or mid-day flights.
Apr 19, 2022 | 4:48 am
#356
Suspended
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
And then the desert tray came out. There is hope!
Last edited by bmwe92fan; Apr 19, 2022 at 5:04 am
Apr 19, 2022 | 5:32 am
#357
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 6,079
Well - I tried to do UA_Flyer proud with these pictures but I couldnt get the light right because my controller is broken - I wasnt able to fly through LHR so I missed my proper English breakfast and sausage - so after boarding UA961 FRA-EWR they came to me first for my order and I asked for whatever was left over - which of course usually means the pasta - I tried really hard - but this is just awful..
And then the desert tray came out. There is hope!
And then the desert tray came out. There is hope!
Apr 19, 2022 | 5:51 am
#358
FlyerTalk Evangelist
Join Date: Apr 2003
Location: FLL, MEL, SIN, WAS
Programs: SQ, UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 13,398
Well - I tried to do UA_Flyer proud with these pictures but I couldnt get the light right because my controller is broken - I wasnt able to fly through LHR so I missed my proper English breakfast and sausage - so after boarding UA961 FRA-EWR they came to me first for my order and I asked for whatever was left over - which of course usually means the pasta - I tried really hard - but this is just awful..
And then the desert tray came out. There is hope!
And then the desert tray came out. There is hope!
Thanks for the desert photos
..... for a minute I almost had tears in my eyes.
I never thought I would ever see cheese plates again in the United Polaris cabin...
Seriously, what are they "testing" for serving deserts?
Apr 19, 2022 | 6:22 am
#359
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,365
Well - I tried to do UA_Flyer proud with these pictures but I couldnt get the light right because my controller is broken - I wasnt able to fly through LHR so I missed my proper English breakfast and sausage - so after boarding UA961 FRA-EWR they came to me first for my order and I asked for whatever was left over - which of course usually means the pasta - I tried really hard - but this is just awful..
And then the desert tray came out. There is hope!
....
And then the desert tray came out. There is hope!
....
Apr 19, 2022 | 6:27 am
#360
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 6,079
I believe they say they are testing for COVID safety.
In reality it is probably testing to find the absolute minimum they can get away with. It looks bad when you can get a sundae cart on an AA Domestic TCON yet only get a KitKat going to SYD on UA
In reality it is probably testing to find the absolute minimum they can get away with. It looks bad when you can get a sundae cart on an AA Domestic TCON yet only get a KitKat going to SYD on UA