2022 Let's Eat - Polaris Business
Apr 28, 2022, 11:31 am
#421
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,037
Apr 28, 2022, 12:58 pm
#422
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,134
It was quite tasty although the name of the flavor is humorous -- strawberry and clotted cream ice cream. Does that mean that there was double cream? Was it just clotted cream flavoring with the ice cream? Either way was pretty good
Apr 28, 2022, 3:14 pm
#423
Join Date: Sep 2018
Programs: UA Gold, Hilton Gold, Marriott Gold, IHG Platinum Elite
Posts: 185
The new three-step Polaris meal service is expanding on May 1st to include:
SFO-FRA
IAD-AMM
DEN-FRA
LAX-LHR
It will also continue on EWR/ORD-DEL, all flights to/from TLV, and all other hubs to FRA.
SFO-FRA
IAD-AMM
DEN-FRA
LAX-LHR
It will also continue on EWR/ORD-DEL, all flights to/from TLV, and all other hubs to FRA.
Apr 29, 2022, 2:05 am
#425
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,037
Slight clarification ... DEL and TLV will receive the brand new dining concept / menus as test markets. Other markets listed will have the restored three step meal service with the same Short Rib / Salmon / Pasta entree choice and an expanded dessert service with pre-topped ice-cream and cake.
Apr 29, 2022, 3:10 am
#426
FlyerTalk Evangelist
Join Date: Apr 2003
Location: FLL, MEL, SIN, WAS
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,458
Can someone explain to me that why the three-step approach cannot be rolled out systemwide? I understand the challenges may be in the foreign locations, but there should be consistency out of the US hubs.
Apr 29, 2022, 5:46 am
#427
Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 3,784
Because UA wants to test the waters and get lots of feedback first so they can determine the absolute minimum level of service that they can get away with without losing too many customers.
Apr 29, 2022, 9:13 am
#428
Join Date: May 2014
Location: San Francisco, CA
Programs: Marriott Bonvoy Platinum Ambassador
Posts: 198
Apr 29, 2022, 9:50 am
#429
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,982
Apr 29, 2022, 9:58 am
#430
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,230
Any reports on IAD-MAD? Flying in a few weeks and was going to eat in the Polaris Lounge before the flight but just read the reviews for the IAD PL and they seemed underwhelming.
Good thing once I arrive food around Spain will be fantastic.
Good thing once I arrive food around Spain will be fantastic.
Apr 29, 2022, 10:52 am
#431
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,037
As I understand it, Gate Gourmet is overseeing the Polaris menu redesign and the routes chosen to test seem to be where Gate Gourmet handles catering operations at both ends, such as FRA, LHR, EWR.
Apr 29, 2022, 11:39 am
#432
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,982
Choices are pasta, fish, or beef short ribs.
Apr 29, 2022, 1:01 pm
#433
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,675
Curious detail. Any idea is that responsive to cultural (anti-)preferences or due to some other consideration?
Apr 29, 2022, 1:28 pm
#434
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,982
Apr 29, 2022, 1:35 pm
#435
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4me
Posts: 12,073
The FA on my CDG-IAD flight took my meal order by asking do you want beef, chicken or pasta. While on my LH and AF flights I get presented with a menu.