March 3rd, 2012 System Integration Master Thread (PSS)
#946
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
CPU definitely not working
Look at Flight 503 BOS-SFO tonight. Only one cleared upgrade with 12 people on the list with plenty of R availabliity. TOD upgrades are being offered at checkin.
#947


Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
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If theres 12 on the list and TODs are being offered- then I take it the system is Not working properly? I thought the TODs cant be offered until all elites can be cleared?
Originally Posted by amartin1979
Look at Flight 503 BOS-SFO tonight. Only one cleared upgrade with 12 people on the list with plenty of R availabliity. TOD upgrades are being offered at checkin.
#948
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,177
....
On credit for *A flights:
I have upcoming US flights tagged with "Continental" rather then UA and my old CO OP # (which is now also my new UA # so seems safe to assume it will all work ok for credit also)
Will the merged system pick the credit up for these since they're tagged in US system as CO? Should I call, or have GA's, manually remove the CO and reenter as UA with my same OP#? ...
On credit for *A flights:
I have upcoming US flights tagged with "Continental" rather then UA and my old CO OP # (which is now also my new UA # so seems safe to assume it will all work ok for credit also)
Will the merged system pick the credit up for these since they're tagged in US system as CO? Should I call, or have GA's, manually remove the CO and reenter as UA with my same OP#? ...
#949
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
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If theres 12 on the list and TODs are being offered- then I take it the system is Not working properly? I thought the TODs cant be offered until all elites can be cleared?
If theres 12 on the list and TODs are being offered- then I take it the system is Not working properly? I thought the TODs cant be offered until all elites can be cleared?
#950




Join Date: Apr 2003
Location: USA
Programs: UA 1K, Starwood Platinum, Hyatt Diamond
Posts: 990
UA Insider, any update on reservations marked as "This reservation has been refunded"? I have several reservations that went to "A modification has occurred" to "Refunded". Seat assignments and classes of service do still appear to be intact, though.
#951
FlyerTalk Evangelist




Join Date: Dec 2000
Location: PHL
Programs: AA PLT, UA SLV, MR LTT, HH LTD
Posts: 10,742
I had a sponsored CR-1 wait listed for a P.S. flight coming up in 3 weeks. EF showed R6 yet I still wasn't upgraded. My sponsor had to call (and wait a long time) to get it manually processed.
Now is a very good time to have an EF alert for your flights. At least if there is R available and you haven't cleared in your window, a call would avoid losing your seat to a lower tier or TOD upgrade.
Now is a very good time to have an EF alert for your flights. At least if there is R available and you haven't cleared in your window, a call would avoid losing your seat to a lower tier or TOD upgrade.
#952


Join Date: Nov 2005
Location: Vancouver, WA
Programs: Alaska MVP Gold 100K, United MM, Marriott Gold, IHG Diamond, Hilton Gold, Hyatt Globalist
Posts: 297
nope--mine on 3/1 have not posted
#953


Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,162
still dont have my LH flights from 2/24 posted, or the return on 3/2...
but CO flights from 2/24 posted in 2 days
but CO flights from 2/24 posted in 2 days
#954




Join Date: Feb 2008
Location: SFO
Programs: UA 1K/MM
Posts: 234
The 1K international desk appears to be disconnected [elite number deleted by moderator.]
The 1K desk is now for all premiers?
Have not tried the 1K baggage desk yet
Last edited by Ocn Vw 1K; Mar 5, 2012 at 3:00 pm Reason: Remove Elite Numbers
#955


Join Date: Jul 2004
Location: PDX
Programs: DL DM, Hyatt Globalist, Amtrak peon, Colbert Lifetime Platinum, Walk Score 100
Posts: 4,553
Thanks, Shannon! Another content issue: The Amtrak earning page still refers to Continental. I understand there also might be more aspects of the UA-Amtrak partnership still to be announced?
I'm also noticing these issues:
I'm also noticing these issues:
1) List of United Clubs is not complete. Missing lounges at LGA and ORD, as well as many others.
http://pss.united.com/web/en-US/cont...s/default.aspx
http://pss.united.com/web/en-US/cont...s/default.aspx
UA Insider: can you address/explain the "Mileage Shrinkage" issue?
#956
Join Date: Dec 2000
Location: New York, NY
Programs: UA 1K, AA EXP, Hilton, Marriott Rewards,SPG
Posts: 1,134
Have an SQ flight tonight from JFK-FRA. Traveling in SQ business class gives you access to the crummy JFK Oasis shared lounge. Haven't recieved my new card so I went to the United website in an attempt to print one out. Wanted to have it as backup in case I cannot get into the Swiss lounge at JFK. I know having my March 3rd expiring card and boarding pass as backup SHOULD get me into the Swiss lounge but wanted to be certain I dont get turned away.
This is the message I was greeted with.
Option to print membership card is temporarily unavailable
We have temporarily disabled the ability to print a membership card as we finalize our system migration.
If you have elite status in 2012, rest assured that you should receive your elite card and credentials this week, if you haven't already.
This is the message I was greeted with.
Option to print membership card is temporarily unavailable
We have temporarily disabled the ability to print a membership card as we finalize our system migration.
If you have elite status in 2012, rest assured that you should receive your elite card and credentials this week, if you haven't already.
#957


Join Date: Jan 2000
Location: Waimea, HI
Programs: UAL 1K MM
Posts: 752
Nothing posting for me as well - last flight was March 1.
#958
Join Date: Oct 2006
Location: IAH, HOU
Programs: UA Silver, AA Plat, SPG Platinum, Hyatt Plat, HH Gold, Former CO Presidential Plat (for a day!)
Posts: 217
System Migration Bugs
Was wondering if there's an actual thread or place to submit issues related to the new website, since the change took place on Saturday I've noticed multiple issues:
- When checking the "keep me signed in" option, the login doesn't take place, it just refreshes the page without logging me in (ironically enough, if I don't check the option, it does sign me in AND keeps me signed in)
- When looking to book award travel in Business or First CO's site used to show a warning about segments not being in the same fare class from the general screen. Now you need to click into the reservation to see classes of service for each segment.
So far these are some of the issues I have found.
Mike
- When checking the "keep me signed in" option, the login doesn't take place, it just refreshes the page without logging me in (ironically enough, if I don't check the option, it does sign me in AND keeps me signed in)
- When looking to book award travel in Business or First CO's site used to show a warning about segments not being in the same fare class from the general screen. Now you need to click into the reservation to see classes of service for each segment.
So far these are some of the issues I have found.
Mike
Last edited by FlyinHawaiian; Mar 5, 2012 at 12:00 pm Reason: moved from other thread
#959




Join Date: Dec 2002
Location: SFO
Posts: 4,198
Needs to be clarified by UA Insider
Shannon, any updates on this? If this indicative of the future, there is no point in making 1K as the benefits are severely diluted.
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If theres 12 on the list and TODs are being offered- then I take it the system is Not working properly? I thought the TODs cant be offered until all elites can be cleared?
If theres 12 on the list and TODs are being offered- then I take it the system is Not working properly? I thought the TODs cant be offered until all elites can be cleared?
#960
Join Date: Oct 2005
Location: NJ
Programs: UA 1K
Posts: 257
Have an SQ flight tonight from JFK-FRA. Traveling in SQ business class gives you access to the crummy JFK Oasis shared lounge. Haven't recieved my new card so I went to the United website in an attempt to print one out. Wanted to have it as backup in case I cannot get into the Swiss lounge at JFK. I know having my March 3rd expiring card and boarding pass as backup SHOULD get me into the Swiss lounge but wanted to be certain I dont get turned away.

