Mar 25, 2013, 7:54 am
Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
Optiontown.com paid upgrades on SAS
Mar 24, 2014, 4:15 pm
#1336
Join Date: Sep 2010
Location: Calif.
Programs: SK*G, AS*MVP75k, UA*G
Posts: 110
Prices going up 
Paid EUR 333 for Biz upgrade CPH - SFO back in beginning of March, and got upgraded, both ways - same pris.
Logging into OT now, and the price has jumped to EUR 560 for a flight coming up end of April, and EUR 484 going back. A pretty sick jump - however the cost price of the tickets were only 1989 NOK so maybe the prices are being upped when booked on the cheapest Economy classes?
Paid EUR 333 for Biz upgrade CPH - SFO back in beginning of March, and got upgraded, both ways - same pris.
Logging into OT now, and the price has jumped to EUR 560 for a flight coming up end of April, and EUR 484 going back. A pretty sick jump - however the cost price of the tickets were only 1989 NOK so maybe the prices are being upped when booked on the cheapest Economy classes?
Last edited by sohb; Mar 24, 2014 at 4:36 pm
Mar 24, 2014, 4:33 pm
#1338
Join Date: Jun 2006
Location: between Albuquerque and Santa Fe
Programs: Kimpton Inner Circle; IHG Spire elite; Marriott & SPG Gold, r
Posts: 838
At SFO now, tried sweet talking agent to no avail. She said the flight is not sold out which is the only way they can do upgrades at gate and then only with EB points. She wasn't all that sure how OT hands out seats but that they only get a certain # of seats that is - not all the empty seats are available for OT to sell. Seems like that leaves a lot of cash on the table. But I guess SAS doesn't wAnt to dilute the biz seat.
Mar 24, 2014, 5:18 pm
#1339
Join Date: Oct 2012
Location: IRL,DE,PL,JPN
Programs: M&M,M&B,AMC,HH
Posts: 350
My first trip with SAS to NRT and first bid with OT made today.
Decision came just after 9hrs and I was upgraded to C (for less than 300EUR).
So happy
FlightStats for 27th:
Business: 6 (at least) C/6 D/6 Z/0 R/0
Coach: 6 (at least) J/0 Y/6 S/5 P/0 A/0 E/6 M/5 H/5 Q/0 V/0 W/0 U/0 K/0 L/0 T/0 O/0 G/0 N/0
Thank you guys, without you I wouldn't even know there are some other ways to upgrade than to burn miles.
Decision came just after 9hrs and I was upgraded to C (for less than 300EUR).
So happy
FlightStats for 27th:
Business: 6 (at least) C/6 D/6 Z/0 R/0
Coach: 6 (at least) J/0 Y/6 S/5 P/0 A/0 E/6 M/5 H/5 Q/0 V/0 W/0 U/0 K/0 L/0 T/0 O/0 G/0 N/0
Thank you guys, without you I wouldn't even know there are some other ways to upgrade than to burn miles.
Mar 25, 2014, 3:25 am
#1340
Join Date: Nov 2009
Location: EFHK - HEL
Programs: AY, LH, KL, SK, D8, Marriott, Melia.
Posts: 609
I fully agree. Will review in this weekend what happened for two separate bookings, made by me and my best friend forever, and for two OT bids made in different days (two days). Fare was the same, OT price for my friend was 5€ more after two days, indicating that we were among the first ones making OT bids for that day CPH-NRT flight. I guess.
Mar 25, 2014, 12:14 pm
#1341
Join Date: Mar 2013
Posts: 25
Optiontown.com paid upgrades on SAS
I was upgraded on my flight yesterday from CPH-IAD to SAS Plus. It was my first time and I paid $207 about a month ago. I got the email on Friday 3 days before letting me know about the upgrade. I'm not sure if this has been mentioned before, but by getting an upgrade they cancel any special meal requests. Minus the food, overall pretty solid for the price to upgrade!
Mar 25, 2014, 2:44 pm
#1342
Join Date: Jun 2006
Location: between Albuquerque and Santa Fe
Programs: Kimpton Inner Circle; IHG Spire elite; Marriott & SPG Gold, r
Posts: 838
Follow up. In hindsight, I am glad we didn't get the upgrade! We were in row 23; just behind Go Plus. Lots of leg room. We got on plane, watched a movie while having dinner ( pot roast, carrots, mashed potatoes, green salad and Lemmon topped cheesecake and was a crackers and no so good slice of cheese). No free alcoholic beverage, but a free can of coke etc. . After movie, took an Ambien, settled in with a small pillow and light blanket provided and woke up 7 hours later. Had my yogurt and granola and free OJ and we landed shortly thereafter. That $1000 is going to be put to good use here hi Europe.
Mar 25, 2014, 3:17 pm
#1343
Join Date: Mar 2014
Posts: 60
Welcome to Copenhagen - and the rest of Scandinavia, where VAT and other taxes will make your saved $1000 come in handy 
How did you get the "bonus row" - pure coincidence, sweet talking the gate agent or by paying the fee that SAS has begun to charge for these seats?
I thought about paying the app. $55 as a backup for my upcoming CPH-EWR and SFO-CPH legs but I noticed that any such fees will not be reimbursed if I change my itinerary (which I suppose an OT upgrade will count as).
How did you get the "bonus row" - pure coincidence, sweet talking the gate agent or by paying the fee that SAS has begun to charge for these seats?
I thought about paying the app. $55 as a backup for my upcoming CPH-EWR and SFO-CPH legs but I noticed that any such fees will not be reimbursed if I change my itinerary (which I suppose an OT upgrade will count as).
Mar 26, 2014, 1:25 am
#1344
Join Date: Jun 2006
Location: between Albuquerque and Santa Fe
Programs: Kimpton Inner Circle; IHG Spire elite; Marriott & SPG Gold, r
Posts: 838
I booked the trip and picked the seats last August before they had the fancy price tag; same for return flight. We were in 23 G and H and have 23 E and F on flight back. Those aren't quite as nice as the entertainment screen pulls up out of arm rest, making it a bit cramped. I like being in the 2 seats with 1 being a window seat (which I sat in) it seemed a bit more private. Bit maybe we will get upgrade on flight home ...
Mar 28, 2014, 3:16 am
#1345
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Moved the UTo/VN experience here: http://www.flyertalk.com/forum/other...g-dont-do.html
Mar 29, 2014, 5:32 am
#1347
Join Date: Aug 2013
Location: CPH Denmark
Posts: 14
I agree with you. I got one coming up for April that was paid many months ago at at fair price. Now another trip in September, CPH-EWR and I feel like to have to buy a house.....
Mar 29, 2014, 5:35 am
#1348
Join Date: Aug 2013
Location: CPH Denmark
Posts: 14
Guys, need some input as to how this does look. When I checked a week ago there was more than 18 seats left... and now...only 3
Have opt´ed for both a PLUS and a BUSINESS upgrade, 2persons.
Available Seats:
First:
n/a
Business:
2 (at least)
Coach:
1 (at least)
Other:
0
Fare Classes:
C/2 D/2 Z/1 R/0
J/0 Y/1 S/0 P/0 A/0 E/0 M/0 H/0 Q/0 V/0 W/0 U/0 K/0 L/0 T/0 O/0 G/0 N/0
Have opt´ed for both a PLUS and a BUSINESS upgrade, 2persons.
Available Seats:
First:
n/a
Business:
2 (at least)
Coach:
1 (at least)
Other:
0
Fare Classes:
C/2 D/2 Z/1 R/0
J/0 Y/1 S/0 P/0 A/0 E/0 M/0 H/0 Q/0 V/0 W/0 U/0 K/0 L/0 T/0 O/0 G/0 N/0
Mar 29, 2014, 5:44 am
#1350
Join Date: Mar 2005
Location: KSU (Kristiansund N, Norway)
Programs: SAS EBD/ *G
Posts: 2,163
Only full flights qualify for upgrade for points??
At SFO now, tried sweet talking agent to no avail. She said the flight is not sold out which is the only way they can do upgrades at gate and then only with EB points. She wasn't all that sure how OT hands out seats but that they only get a certain # of seats that is - not all the empty seats are available for OT to sell. Seems like that leaves a lot of cash on the table. But I guess SAS doesn't wAnt to dilute the biz seat.
But the flight having to be sold out to upgrade for points at the gate is new to me. The formal criterion is that there has to be enough meals loaded in the new class. Has anyone else hard this?