E-rewards [Master Thread]
Jan 1, 2013 | 8:46 am
#1186
Join Date: Mar 2006
Posts: 591
All Airlines Options are Active
Jan 1, 2013 | 4:00 pm
#1188
Join Date: Nov 2008
Location: YYZ
Programs: SPG Plat,MR Plat Spire Plat/IC Amb, Choice Plat, BW Plat
Posts: 1,320
Sorry for the bump but Ive been having a crappy time with e-rewards. I get about 2-3 emails a day but they are ALWAYS expired. I installed the notify app thinking it would help and I click through instantaneously when it pops up (and before the email arrives) but it is still ALWAYS expired. Any advice?
Just tried e-miles to see what its is like ....seems ok so far.
Jan 1, 2013 | 4:02 pm
#1189
Join Date: Nov 2008
Location: YYZ
Programs: SPG Plat,MR Plat Spire Plat/IC Amb, Choice Plat, BW Plat
Posts: 1,320
Likely thats it.....2008 acct vs 2012 account....Thanks
Jan 2, 2013 | 2:11 pm
#1191
Join Date: Aug 1999
Location: CA
Programs: United Gold; HHonors Diamond
Posts: 314
I normally redeem for Gamestop gift cards, and the redemption for a $25 gift card has gone from $50 e-rewards dollars to $75. 
would have been nice to have been warned so I could spend the $270 in banked credits somewhere else...
would have been nice to have been warned so I could spend the $270 in banked credits somewhere else...
Jan 5, 2013 | 9:19 pm
#1194
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 30,342
Depends on how you plan to use the Avios. Also depends on whether you can easily transfer the IB balance to BA balance because I dont think there is any easy way to build a large balance in IB program.
Jan 6, 2013 | 5:29 am
#1196
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Jan 6, 2013 | 8:25 am
#1197
Join Date: Jan 2007
Posts: 2,905
I'm wondering there's less to it, rather than more. I have 3 accts, each with different partner sponsors. 2 have it, one doesn't. I think with the level of CS that e-r provides - perhaps they just haven't gotten around to converting all the accts yet?
Jan 6, 2013 | 11:26 am
#1198
Join Date: Jan 2001
Location: SFO
Programs: UA 1K, AA EXP, 1.7MM, & RC of an AA employee, Marriott Ambassador, Hilton Diamond
Posts: 896
It also happened to be the account I opened 13 years ago so that is why I thought it was by date.
Jan 6, 2013 | 11:34 am
#1199
Join Date: Jan 2001
Location: SFO
Programs: UA 1K, AA EXP, 1.7MM, & RC of an AA employee, Marriott Ambassador, Hilton Diamond
Posts: 896
I contacted them on December 21st and again December 24th which I realize is Christmas Eve. Tomorrow will be seven days since my first contact and I am not impressed. I realize we had Christmas this week but companies that deal with customer service don't close for the whole week.
My e-Rewards currency was supposed to expire Dec 31st yet I know I have one month grace period. I think they took off the expiration dates but it would be nice if they confirmed it and responded to one of my inquires. I don't want to use the currency now if I don't have to.
Jan 6, 2013 | 12:40 pm
#1200
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 30,342
How do you get them to respond?? I have now contacted them 4 times over 16 days and nothing. Is this normal? Do they respond to emails? I sent 2 emails to [email protected] and the other 2 times was from the contact form on the web site.
My e-Rewards currency was supposed to expire Dec 31st yet I know I have one month grace period. I think they took off the expiration dates but it would be nice if they confirmed it and responded to one of my inquires. I don't want to use the currency now if I don't have to.
My e-Rewards currency was supposed to expire Dec 31st yet I know I have one month grace period. I think they took off the expiration dates but it would be nice if they confirmed it and responded to one of my inquires. I don't want to use the currency now if I don't have to.
It is not a good idea to "hoard" the currency if you have reached $100 because:
1) there is usually a 30 days to 90 days before you can redeem for the 2nd redemption on the same type of award.
2) the miles can devalue as the latest HHonor redemption shows.