Originally Posted by
ChanelCinq
How do you get them to respond?? I have now contacted them 4 times over 16 days and nothing. Is this normal? Do they respond to emails? I sent 2 emails to
[email protected] and the other 2 times was from the contact form on the web site.
My e-Rewards currency was supposed to expire Dec 31st yet I know I have one month grace period. I think they took off the expiration dates but it would be nice if they confirmed it and responded to one of my inquires. I don't want to use the currency now if I don't have to.
If you no longer see expiration date showing online, lest assured you do not need to worry about it.
It is not a good idea to "hoard" the currency if you have reached $100 because:
1) there is usually a 30 days to 90 days before you can redeem for the 2nd redemption on the same type of award.
2) the miles can devalue as the latest HHonor redemption shows.