I'm 67 and have been completing e-Rewards surveys for many years- even more since I retired and have more time. Sure I get kicked out of many but there are plenty of surveys dealing with investing, insurance, cable vs. cord-cutting, political opinions, health, travel, etc. where they care about the opinions of older people as much as anyone else. I'm generally happy with the quantity I can complete.

A heads-up on two time-wasting surveys where they steal your opinions and give you pity points: one asked me detailed questions about the contents of my refrigerator and another this AM asking about changes in my spending by category since COVID-19. I've kept details of expenses by category by month for the last 5 years so my answers were probably more accurate than most. It then switched to questions about various types of bottled water I've bought. Sorry, you don't qualify, etc. :-(

That’s their cut-and-paste message, nothing specific. You may try to contact them again, but don’t have high hopes.


Ask them to reactivate

I did that- sent them a polite note saying there was no reason I knew of that anything in their boilerplate had happened, and that I was very careful to answer questions truthfully, including indicating zero interest in ever buying a current-model car on multiple lucrative surveys, knowing I'd get kicked out. (Ironically, my car died last month and guess what I bought.) They reinstated my account.

Since then I've deliberately taken more time on surveys. I read quickly and for many questions the answers are easy (I live alone so I make the decisions on everything, I'm retired so don't need to skim the list of occupations...) maybe it looked like inattention. I also double-check the ones that gauge attention ("For this question, please check "Agree Strongly"). So far so good.

It's been as long, if not longer, for me. I usually get 3-4 emails a day which was annoying, but I haven't gotten one in several days. Is that the first sign that you might be suspended?

It looks like youve been suspended like me and others on here. No survey invites for days is the sign of suspension. It looks like they are doing a routine "Purge" of accounts, i saw these a few years ago.

Yep. Just tried to redeem my points and got the same error as others. Oh well. I had a good run.

Leave it a while then join up again using a different email etc.

Like the other person suggest, i emailed them and got it reactivated since monday, but didnot explain reason that why it said i cancelled my membership

Has anyone else received an e-mail about "Q", their latest AI technology?

Yes, earlier today.

Yes I had one earlier

Has anyone been brave enough to click on it? Unless it can award me full points for late disqualifications then I don't want to know!

Didn't get the memo...what are they saying about it?

Has anyone else get the screen that asks you to answer a few questions to get a survey but there are no questions to answer and the same screen appears when you click on email links?

All day yesterday - frustrating.