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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

Beachchaser Jul 21, 2020 8:46 am


Originally Posted by bj2757 (Post 32547725)
All day yesterday - frustrating.

Was it resolved today or are you still experiencing the same issue?

bj2757 Jul 21, 2020 8:51 am

I hadn't tried yet today so I just went and checked. Got asked four different sets of questions then got that same screen - so it's still an issue.

beachmouse Jul 21, 2020 8:56 am


Originally Posted by Beachchaser (Post 32547713)
Has anyone else get the screen that asks you to answer a few questions to get a survey but there are no questions to answer and the same screen appears when you click on email links?

Same issue and it's also happening with SSI surveys on MyPoints for me. Since I'm sometimes getting screening questions, I suspect it's something technical on their end rather than something more ominous.

ORDnHKG Jul 21, 2020 9:12 am


Originally Posted by Beachchaser (Post 32547726)
Was it resolved today or are you still experiencing the same issue?

Still experiencing same issue, for me it occured since last night

Beachchaser Jul 21, 2020 9:13 am


Originally Posted by beachmouse (Post 32547754)
Same issue and it's also happening with SSI surveys on MyPoints for me. Since I'm sometimes getting screening questions, I suspect it's something technical on their end rather than something more ominous.

Thanks for the additional do, it seemed to have started yesterday afternoon or evening.

bj2757 Jul 21, 2020 10:08 am

I was just able to get to a survey!

bj2757 Jul 21, 2020 6:48 pm

And since that update this morning I've done 27 surveys (at least that's how many I was given credit for)!

chrism20 Jul 22, 2020 1:48 am


Originally Posted by bj2757 (Post 32549150)
And since that update this morning I've done 27 surveys (at least that's how many I was given credit for)!

I didn't have any of the issues others had a few days ago but I done a similar number of surveys to you yesterday. It's the most I've had in years.

Tilly71 Jul 23, 2020 1:21 am

How long roughly do points take to be credited from completing daily diary tasks? I completed a daily task survey last weekend, completed Everydays requirements but no Sign of reward points...

chrism20 Jul 24, 2020 11:29 am


Originally Posted by Tilly71 (Post 32552285)
How long roughly do points take to be credited from completing daily diary tasks? I completed a daily task survey last weekend, completed Everydays requirements but no Sign of reward points...

I done a diary about a month ago and the points appeared roughly ten days later I think.

FullTimeFlyer Jul 25, 2020 9:41 pm


Originally Posted by Tilly71 (Post 32552285)
How long roughly do points take to be credited from completing daily diary tasks? I completed a daily task survey last weekend, completed Everydays requirements but no Sign of reward points...

I don't think it's predictable, because you're counting on the individual vendor. I've had it be anything from 7-10 days to 4-5 weeks. They have generally shown up., however, so that's the good part.

FTF

jamesteroh Jul 26, 2020 7:00 pm

I'm getting tired of all these surveys that take me to poprewards lately. I'm just saying now I didn't watch any of the shows. First three times I did it, I was asked questions about the show and I got the questions about the show right but not about the commercials since I don't pay attention to them during live tv and then I get disqualified.

bob12403 Jul 28, 2020 9:24 pm


Originally Posted by jamesteroh (Post 32560708)
I'm getting tired of all these surveys that take me to poprewards lately. I'm just saying now I didn't watch any of the shows. First three times I did it, I was asked questions about the show and I got the questions about the show right but not about the commercials since I don't pay attention to them during live tv and then I get disqualified.

I agree, the PopRewards survey are a waste of time. As soon as you get the first Poprewards screen, if you click "Exit" in the upper right corner, you'll get your 25 cents and can move on to another survey.

FullTimeFlyer Jul 29, 2020 7:28 am

Does anyone have much experience with timing of Hawaiian Air redemptions? My wife did one more than 3 weeks ago and she's still showing "pending." She'd only done one before, and that one went through quickly (less than a week, she thinks). Maybe she got lucky that time (or is she getting unlucky now?) Thanks for any info.

FTF

bob12403 Jul 29, 2020 6:23 pm


Originally Posted by FullTimeFlyer (Post 32566632)
Does anyone have much experience with timing of Hawaiian Air redemptions? My wife did one more than 3 weeks ago and she's still showing "pending." She'd only done one before, and that one went through quickly (less than a week, she thinks). Maybe she got lucky that time (or is she getting unlucky now?) Thanks for any info.

FTF

Not sure about Hawaiian specifically, but in general e-rewards seems to be having problems with some redemptions. In my case it's been for a couple of different gift cards this month. Some of my redemptions have gone as normal, and the e-card is received no later than 24 hours after confirmation. Others seem to require a polite inquiry to e-rewards several days after redemption. I can't prove it, but it seems that an inquiry prompts them to expedite, or at least initiate, manually re-processing the reward. They say that they are aware of the problem, and ask for patience as it may take 7-10 days to manually process.


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