Checked this morning, checkout button still not operational? Tried putting into basket & using other checkout basket at the top but just sends me round in circles requiring name & membership number again.
I've never seen this glitch before, I tried different browsers & a smartphone but no luck. Can you let me know when your redemptiin checkout button works again please.

Very fishy survey asking you to upload your Netflix viewing history from the Netflix website - not gonna happen.

same issue
 

Same as me guys, tried on different browsers, just nothing seems like the continue button is disabled.

I have just reported the Tech glitch to them, can everyone else facing the same problem do so also as this will speed the resolve ASAP.

I've done it in the morning. Till now there is no any answer.

Thank you for contacting us.

We are sorry you are having issues redeeming your points. We have verified that our website is working fine. To help you redeem your points, please do the following and try again after 24 hours.

1. Clear your browser's cache.
2. Install the latest version of Adobe flash player and Java Script and enable them on your browser.
3. Do not claim using iPad or any mobile devices.
4. Make a claim in the location where you registered with us.
5. Make sure your computer's time zone setting matches your location.
6. Do not use shared computers and Wi-Fi connection when claiming.
7. Enable cookies and allow third party cookies.

This could be pure timing with the issue resolved itself earlier but I cleared my browsers cache as per above, returned to rewards and managed to make a redemption.

Sure, it's fixed now, My redemption was successful too..

Has anyone redeemed for hertz points lately? I redeemed back on 3/08 and the points aren’t in my account yet. E rewards says by email they are following up with their rewards department but it’s been over a week. I submitted another redemption for hertz to see if it would go through but nothing yet.

Growing frustrated with e-rewards
 

First or second of June I tried to redeem some of my points, and the software demanded to call me and give me a pass code. I had changed my number more than a year ago to Google voice more than a year ago, so I figured I needed to up date the data for them. It must be done over the phone, I could not update on-line. However, they just wouldn't respond to any of my email requests for a contact number to proceed. I started searching the internet for a valid phone number, and finally found a valid one, apparently it was an answer service (they were very coy about who they represented) however, I finally go an e-mail back, saying they cleared my old number and I could log into my account and provide the new number. However, it wouldn't take my only number (google voice). Subsequent requests for advice on how to proceed have been consistently ignored. I have more than $260 in "points" to redeem, but of course their software refuses to allow me to do, and their support services refuse to help me out.

I too have seen lately a large increase in "time wasting" questions before even allowed a survey to complete, and many more surveys asking extensive questions before rejecting me and giving me only the 25c consolation prize.

New users should be aware of the real time one contributes to get "dollar denominated" points that mislead one as to their real value. For example: It costs 150 "dollar denominated" points to get one night at an unpopular hotel location (worth $60-$80?). If it takes me 20-30 hours of survey answering to get those points, my compensation is $2-$3 per hour. If on top of that there's a high risk that the company will arbitrarily change their rules and take away what you have saved, it becomes clear the compensation provided is misleadingly low.

They use the telephone number as a means to ensure you are really in the country you signed up for. Software numbers as skype don't work

maybe that’s the intention, but doesn’t work that way. UK account - you can use phone numbers from a couple of dozen (seemingly random) countries but not from other, also seemingly random countries.

E-rewards’ underlying IT structure is weak at best, IMO.

Totally agree their IT provider is pretty awful. This morning 100 point survey invite does not work, try another email & it keeps appearing. Then a different survey link has exactly the same problem? Not a good week for them with these stuck survey links and the the farce over not being able to redeem.

Interesting, never occurred to me to try different countries. I seem to remember that the country code cannot be changed, but may be wrong..

There’s a dropdown list of country codes