I would keep writing to them until they realise you are a "real" person taking surveys and that you care enough to keep insisting, that you've been accumulating all those points for a reason, etc. Hopefully you'll end up receiving something else other than all those nondescript e-mails they usually send.

Fortunately I didn't have too many points in my account but, for some reason, just before they closed it I received 2,000 points out of the blue... Really strange.

You probably took part in a diary survey some months back. It usually takes ages for the final reward to be given.

E-rewards site own (?) - I haven't been able to open their sites for about 8-10 hours now.

When pinging the site, I get "Request timeout for icmp_seq nn" and "100.0% packet loss"

EDIT - nope, using an UK VPN server it works. Ouch

Last few days ... UK account... get many invites, all empty, no surveys to complete ... anyone else noticing this?

No, but I did get more surveys yesterday than I probably got all last week. I keep hoping the drought has ended but I'm not holding my breath. 😠

Thank you for your suggestion josmon10. When you say keep writing to them do you mean literally writing to their US head office or emailing their "member support"?
Funny you should mention receiving points out of the blue. On the day they initially reactivated my account they added a mysterious 15,000 'manual credit' to my account!

I only know their member support one. Do you know any HQ e-mail addresses?

...because I may have to write to them. I have just received the same e-mail you got, word for word. And what I hate the most is this impersonal way to kick us out!

I didn't have too many points, so I may insist only once. It was great getting 2,000 avios per month, but the time spent completing surveys is precious too.

Had my e-rewards acct hacked somehow and points redeemed for a 50 itunes and 25 game stop e card on Feb 1st. Didn't notice it for a week as I was traveling, but fortunately after I contacted them they reinstated the points.

Password was changed and I never received email that anything was redeemed, while I kept getting the normal survey notices so my acct email was never changed, so not sure how they managed to hack or redeem the points or where it went.

jeez, how many points did you have in your account? Remember lots have had their accounts terminated due to leaving a large balance so best to cash out in case.

E-Rewards are Becoming Stingey
 

Lately, I'm getting E-Rewards emails offering surveys for $0.25 for 5 minutes. $2.00 for 10 minutes. $3.50 for 20 minutes. In the past I received $30.00 for 15 minutes. Aren't they aware that professionals won't do $0.25 surveys for 1 hour of time? This all started when they F'd up the Hilton redemption. These guys are done.

I usually just redeem for Hertz points and on occasion some other ones to keep accounts active... so I normally have over 100 in the e-rewards dollars.

HIlton Honors redemption
 

My recent Hilton redemption took five days. Not the almost-instant transaction but so much better than it has been.

Direct entry into surveys seems to be going extinct. Logging in within minutes, I get, "We apologize, but this survey has expired. Answer a few questions..." The statement is an obvious lie, which irritates the hell out of me. Why do big companies think it's so OK to lie to their customers? And completely obvious lies. It's just disgusting.

I think when a survey opens, they don't send emails to everybody at once (to avoid server overload for example), but in batches over time. So when you get the email, there may have been enough answers, so they don't need any more.