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Be aware if you get a long survey asking about wireless phones. A good ten minutes into the survey today and I get this message:
Proxy ErrorThe proxy server received an invalid response from an upstream server.The proxy server could not handle the request POST /survey/selfserve/53b/1812786. Reason: Error reading from remote server I tried doing the backarrow and refreshing page with no luck. No happy I wasted that much time. I received a similar error a few days ago also ten minutes into a long survey. I'm ready to stop taking surveys over a few minutes long. |
Originally Posted by VikingRaider
(Post 31060522)
Yes ... reported it nearly a month ago ... had 3 holding emails saying they had referred it to their IT department but not resolved so far.
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2 UK accounts (mine and wife's) - both stopped getting points awarded from 19th June onwards :(
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I’m missing points from the 20th but have some things from the 21st appearing correctly. Their underlying survey router has been a little flaky on other platforms recently too |
UK account no points awarded since the 19th June also and Air miles(Avios) Reward seems to be taking a long time to post,almost 3 weeks.
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Originally Posted by ankomonkey
(Post 31225897)
2 UK accounts (mine and wife's) - both stopped getting points awarded from 19th June onwards :(
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In a way thank goodness others are having this issue,I thought it was just me.(No reply yet to ticket lodged on the 20th)
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Originally Posted by Oxon Flyer
(Post 31227900)
Same here. Nothing at all posted since then, including partial credits for screened-out surveys. I’ve logged a ticket, the reply to which was “we can see you completed the surveys. Wait 72 hours”
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Also happening for me in the U.K. Something similar happened about two months ago and after about five days it started working again and all the missing points were posted. I havent bothered doing a ticket yet, was planning to see if it works itself out |
A couple of changes I've noticed in the last few days:
1. After completing a survey, instead of going to the "rate the survey' screen they've had forever, it just brings up a screen and says you've been credited (and luckily, so far I have indeed still been getting credited). The flow isn't as good, because of taking you to a new survey, you have to get back on your own to the home page and look for a colored button again, or go back to e-mail 2. And possibly related, after a short time in which the button was reliable, I'm seeing that sometimes you have live surveys on e-mails even with a greyed-out button. That fix didn't last long. FTF |
Originally Posted by beachmouse
(Post 31226004)
I’m missing points from the 20th but have some things from the 21st appearing correctly. Their underlying survey router has been a little flaky on other platforms recently too |
My uk Account seems to have caught up this morning. |
Originally Posted by chrism20
(Post 31240824)
My uk Account seems to have caught up this morning. (Will look tomorrow when British Airways computer catches up) |
Originally Posted by CeeGee
(Post 31240944)
Same for me,but still missing an award redemption
(Will look tomorrow when British Airways computer catches up) |
Originally Posted by CeeGee
(Post 31240944)
Same for me,but still missing an award redemption
(Will look tomorrow when British Airways computer catches up) |
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