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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

ChinaShrek Jul 3, 2019 5:17 pm


Originally Posted by jamesteroh (Post 31252513)
I'm pretty pissed about a survey I got a couple days ago. It was about netflix and it asked me to sign into my netflix account and there was directions on how to download my viewing activity. Was skeptical about giving that info but after I attached the downloaded file was greeted with the message that they already had enough respondents from my group. If that was the case they shouldn't have had me attach my netflix viewing activity.

I'm glad I told them that that I would not do this and disqualified myself.

WilcoRoger Jul 4, 2019 4:45 am


Originally Posted by mirror74 (Post 31265139)
BA Avios from 19 June still no show...

from 6/6 is still MIA

pointshogger Jul 4, 2019 4:59 am

In terms of earning, survey credits have been taking 2-4 days to post for me for the last 3 weeks.

In terms of redeeming, transferred to IHG. Points posted in less than than a week, so still normal for IHG.

mirror74 Jul 5, 2019 12:41 am


Originally Posted by pointshogger (Post 31268436)
In terms of earning, survey credits have been taking 2-4 days to post for me for the last 3 weeks.

In terms of redeeming, transferred to IHG. Points posted in less than than a week, so still normal for IHG.

UK account: done bunch of surveys in the last 3 days, nothing has posted. Zero.

WilcoRoger Jul 5, 2019 1:12 am

One of our accounts suddenly closed - total BS reply when inquired. Luckily total loss is just 500 Avios worth, but annoying.

Following two independent reviews of your account we have had to maintain your account suspension. Your account was suspended after issues related to your account activity were identified.
As a renowned market research provider, known for the quality of data we provide our clients, we take the validity of our research data very seriously. When we have concerns regarding the accuracy and/or thoughtfulness of our members' responses, we are obligated to take steps to investigate and address the matter.
We appreciate your participation on our panel, however, after two reviews of your account we are unfortunately unable to reinstate your account.


I've been emptying and now closing all other accounts - this has become a scam operation. Redemptions not posting, clicking survey links takes through many redirects and ending up with a no survey page, etc, etc. E-rewards used to be rather bad until about a year ago, it became totally useless last autumn.

ankomonkey Jul 5, 2019 1:24 am


Originally Posted by mirror74 (Post 31271076)
UK account: dDone bunch of survey in the last 3 days, nothing has posted. Zero.

Likewise, but only since yesterday nothing is posting (again).

I also recently got a survey with a home trial of a medical product. I genuinely qualified, and an additional £100 was offered for completing the trial. They accused me of never returning the product so I sent them a screenshot of the delivery tracking. The £100 then became converted to $ and points posted to my account based on the e-rewards $-> exchange rate - ~13k points. I can redeem this for about 5000 Avios/4000 Virgin miles/£30 Amazon vouchers, etc. While the £100 offer was vague (it never mentioned cash or conversion to points) so I was sceptical of what I'd get, but the points received are nowhere near £100 cash.

docklander Jul 6, 2019 6:29 am


Originally Posted by CeeGee (Post 31246317)
Redeemed 6th June,to date nothing,reply to a ticket says they have my award on the system but to allow 4/6 weeks!!!

Thats right - it does actually say in Ts&Cs to allow up to 35 days .Im still waiting on an Avios redemption made 6/6 too ...but yet still not quite the full 35 :)

bj2757 Jul 6, 2019 9:32 am

On 3 July I attempted to take about 12 surveys, only qualified for 2 or 3 and got the 25 cents for the rest. On the same day my wife also attempted 12 surveys and didn't qualify for any. My wife's account shows 25 cents credited for all 12 surveys - my account has nothing since 1 July!

pointshogger Jul 8, 2019 1:25 pm


Originally Posted by mirror74 (Post 31271076)
UK account: done bunch of surveys in the last 3 days, nothing has posted. Zero.

Canadian account: it's been 5 days since I last received any rewards, still counting. And I've been doing surveys every one of those days. A little frustrating...

bj2757 Jul 8, 2019 2:14 pm

Response
 
I sent eRewards a message a few days ago asking why my account hasn't had anything credited since 1 July (still) and received a reply to day saying they are having issues and not to worry they are working on it and all the credits will show up...

mirror74 Jul 9, 2019 3:17 am


Originally Posted by bj2757 (Post 31282684)
I sent eRewards a message a few days ago asking why my account hasn't had anything credited since 1 July (still) and received a reply to day saying they are having issues and not to worry they are working on it and all the credits will show up...

Well, this would be fine, but until something actually posts, I am not waisting any more of my time doing surveys that are not rewarded at all.

CeeGee Jul 9, 2019 4:50 am

First it was 35 days (5 weeks) now it is six weeks and the only reply you get is a cut and paste one.I may be wrong but I think there maybe something seriously wrong at E Rewards.I assume they have to buy the "Avios" before they can award them.Maybe this is the root of the problem.My thoughts alone,nothing concrete to back up this thinking.

FullTimeFlyer Jul 9, 2019 5:51 am

I'm also seeing a lack of points for surveys from a few days ago - have been used to them posting at worst overnight; US account. Don't know if it's related, but my "find a survey" button is greyed out, even though I didn't do any yesterday (usually it recharges at least within the day). Are other peoples' buttons active? Wondering if they are slowing down new stuff for a while based on the crediting problems they are having.

FTF

mrputin Jul 9, 2019 7:56 am

It's very suspicious that if you Google 'e-rewards Trustpilot', the reviews up to April this year were extremely negative, many one stars. Then since June there has been a huge sudden influx of 5 star reviews for them saying things like 'I enjoy doing surveys and getting rewarded'. I suspect that they are now paying people to write these reviews to compensate for all the negative ones during the first quarter of this year. Plus, most of the lower rated reviews have been reported by e-rewards and now say 'e-Rewards reported this review for breach of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.'. So they are obviously trying to pull some kind of damage limitation effort.

ImprovGal Jul 9, 2019 8:42 pm

I, too, wasn't seeing any rewards from completed surveys post after July 2. However, this evening I just checked my account and I seem to now be caught up.


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