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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

ankomonkey Jan 20, 2019 9:55 am

So e-rewards merged with a competitor (SSI) not that long ago. I'm not an insider, but I am a seasoned survey taker. SSI do lots of prescreening (qualification questions before allowing survey entry) and rarely offer an incentive for answering presurvey or being disqualified after entering a survey. I'm UK-based and believe what we've seen is e-rewards moving to the SSI system for survey administration. I suspect this is the new e-rewards offer.

Kremmen Jan 20, 2019 10:15 pm

The "this opportunity has expired" responses never seem to pay out anything, while the "Your e-Rewards account has been credited the partial credit amount" responses credit as usual.

My recent experience has been that one of those response types tends to be followed by many of the same type, even when dumped out in seemingly identical circumstances. (e.g. When having not clicked on anything within the survey at all.) Maybe some really have expired, but then why flash them up at all?

Counsellor Jan 22, 2019 9:09 am

I haven't had a direct entry into a survey for weeks! EVERY one is shown as "expired" even though the invitation arrives within minutes of my clicking on it! And then you are faced with a long string of (very invasive) "questions to find a new survey" where they wind up knowing more about you than I'm comfortable with -- and then if a survey does come up it has nothing to do with the "questions to find a new survey" you just answered! Looks as though they're prying for personal information more than running surveys.

I've begun just closing the window rather than answer a long list of prying questions. If they don't start actually offering surveys (which they don't seem to) I'll redeem the "money" in my account and leave.

Kremmen Jan 23, 2019 7:50 am


Originally Posted by Counsellor (Post 30686116)
and then if a survey does come up it has nothing to do with the "questions to find a new survey" you just answered! Looks as though they're prying for personal information more than running surveys.

They're also trying to weed out people who aren't paying attention. I've had questions asking about whether I buy items that don't exist. Did you get the one asking you to check products you own, which included an option for "submarine (e.g. yellow)"?!

mirror74 Jan 23, 2019 1:47 pm


Originally Posted by Kremmen (Post 30690321)
They're also trying to weed out people who aren't paying attention. I've had questions asking about whether I buy items that don't exist. Did you get the one asking you to check products you own, which included an option for "submarine (e.g. yellow)"?!

Well, this is nothing new... you have to pay lots of attention...

Counsellor Jan 24, 2019 6:59 am


Originally Posted by Counsellor (Post 30686116)
I haven't had a direct entry into a survey for weeks! EVERY one is shown as "expired" even though the invitation arrives within minutes of my clicking on it! And then you are faced with a long string of (very invasive) "questions to find a new survey" where they wind up knowing more about you than I'm comfortable with -- and then if a survey does come up it has nothing to do with the "questions to find a new survey" you just answered! Looks as though they're prying for personal information more than running surveys.

I've begun just closing the window rather than answer a long list of prying questions. If they don't start actually offering surveys (which they don't seem to) I'll redeem the "money" in my account and leave.

Now (at least sometimes) they're not even making the (probably phony) claim that the teaser survey they announced to get you to click through has "expired" -- they go directly to the prying questions as soon as the splash page.

In such cases, I just close the window.

MAXII Jan 25, 2019 4:52 pm

I seem to be getting a few surveys wherebye I'm advised I have successfully completed the survey but invite me to to answer a few more questions for additional credit. Perhaps this is a direct result of my continuously closing out of those screens that are "answer a few questions to find a survey" or those that look like I won't even get a partial credit for answering any questions.

As a data point - redeemed Monday 21st Jan., "Experiencing Processing Delays" in the ERewards Redemption history; points appeared in my transaction details of the Hilton Account 24th/yesterday but are not yet included in the Hilton points total amount (the app or desktop access).

Update: Points total updated 26th. So, from ERewards redemption through to correct Hilton tally just 6 days😀👍

randix Jan 25, 2019 5:05 pm

Yes, Hilton redemptions appear to be posting "quickly" again, eg within 1 week from redemption on the e-rewards site.

cblaisd Jan 25, 2019 8:22 pm

Same here. Very frustrating. Haven't yet seen any explanation of why this might suddenly be the case.


Originally Posted by Counsellor (Post 30686116)
I haven't had a direct entry into a survey for weeks! EVERY one is shown as "expired" even though the invitation arrives within minutes of my clicking on it! And then you are faced with a long string of (very invasive) "questions to find a new survey" where they wind up knowing more about you than I'm comfortable with -- and then if a survey does come up it has nothing to do with the "questions to find a new survey" you just answered! Looks as though they're prying for personal information more than running surveys.

I've begun just closing the window rather than answer a long list of prying questions. If they don't start actually offering surveys (which they don't seem to) I'll redeem the "money" in my account and leave.


Tilly71 Jan 26, 2019 1:24 am


Originally Posted by cblaisd (Post 30701797)
Same here. Very frustrating. Haven't yet seen any explanation of why this might suddenly be the case.

Definetly something going on, ive had all of four surveys this week, each one failed.

The_Bouncer Jan 26, 2019 10:51 pm


Originally Posted by Tilly71 (Post 30702346)
Definetly something going on, ive had all of four surveys this week, each one failed.

I think I got 6 this week, all but one failed (one of which after about 30 questions). The one that I got through was worth 100 points. Not even the 25 points for the screenouts.

I'm done. These people are yanking my chain.

goldencondor Jan 27, 2019 2:30 am

Finding a survey is like pulling teeth at the moment.

goldencondor Jan 28, 2019 5:29 am

Plenty of surveys today, all of which I've qualified for, to my astonishment.

bj2757 Jan 28, 2019 10:06 am

I feel a little better having checked this thread today. I had been getting tons of surveys the last year - double the redemptions from previous years. Then a few weeks ago things stopped. I'd get survey emails for both myself and my wife's accounts - and most of the time it went right to the no surveys available screen. I just checked and I haven't received more than 25 cents for a survey for the past 14 days. The one survey that always went through was the one asking what TV shows you watched then asks dozens of questions about the show and of course the commercials. But they were always listed as worth 75 cents for 6 minutes - and if you screwed up and listed more than one show it went on and on. The last time I got the survey completion screen, rated it, and never got credited. Lots of issues it seems.

Tilly71 Jan 28, 2019 10:28 am


Originally Posted by goldencondor (Post 30709481)
Plenty of surveys today, all of which I've qualified for, to my astonishment.

At last, today is like the good old times. Looks like someone flicked the switch at HQ today.😃


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