E-rewards [Master Thread]
#271
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Expired Survey & Member Services Response Time
The last 3 or 4 survey invites I got were all expired using non-US IP address. That was about 2 months ago and I haven't got any new invite since.
RE: CSR Response
Reading the last dozen of posts, it seems some folks were having trouble contacting e-Rewards CSRs. I didn't have the need to contact e-Rewards CSR for quite a while but I had been getting proper responses and credits when writing them in the past.
Here's my most recent encounter with e-Rewards Member Services. I was "auditing" my account last week and realized I was short of a full-credit from Feb. So I sent an email (to both [email protected] & [email protected]) on Wednesday. Four days later, I heard back from the regular CSR ([email protected]) with full credit posted to my account. Not bad.

I would suggest writing them directly via email for those who didn't, or haven't, get any response in say a week. Good luck!
#272


Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,050
Hi all,
Would anyone have a good proxy to recommend while I'm outside the US? My surveys work fine from the US, but I hit the expired problem while outside the US.
Thanks,
GenevaFlyer
Would anyone have a good proxy to recommend while I'm outside the US? My surveys work fine from the US, but I hit the expired problem while outside the US.
Thanks,
GenevaFlyer
#273


Join Date: Aug 2009
Posts: 528
You must log remotely into a computer in the US. If you have access to one in the US, you must install remote software that will allow you that.
#274
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,073
major problems for me (as noted by others while traveling outside of the u.s.) trying to access my surveys while in cdg
#275




Join Date: Feb 2001
Programs: IHG Diamond, HH Gold, Marriott Silver
Posts: 4,344
For reliability, installing a proxy on a home machine works better. (e.g. Squid on a linux box. Obviously, you need to protect it from others using it. One simple way is to only allow set IP addresses and to have a way to configure that remotely.)
#276


Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,255
E-Reward opinion points expiring
Hi Folks,
I had registered for E-rewards last year but never really checked this online account of mine nor paid a lot of interest..Recently got interested in this since my opinion points show 970 and I read in these forums that at 1000 we can redeem it for various kinds of awards..
Now, today I login to my account and see that most of my points ( about 800) are expiring on 1st Aug,2010
Any idea how I can use them ..in the site, minimum points required is 2000 .. Total account balance is 970 points with 709 exiring on 1st aug,2010
(
If this is not the right forum to post this, kindly redirect to appropriate forum..
thanks
Abhi
I had registered for E-rewards last year but never really checked this online account of mine nor paid a lot of interest..Recently got interested in this since my opinion points show 970 and I read in these forums that at 1000 we can redeem it for various kinds of awards..
Now, today I login to my account and see that most of my points ( about 800) are expiring on 1st Aug,2010

Any idea how I can use them ..in the site, minimum points required is 2000 .. Total account balance is 970 points with 709 exiring on 1st aug,2010
( If this is not the right forum to post this, kindly redirect to appropriate forum..
thanks
Abhi
#277
Join Date: Dec 2004
Programs: WN, DL, UA, AA, Hilton, Marriott, IHG
Posts: 1,303
Your talk about points (and in the quantities listed) does not match up with my experience on e-Rewards, so I'm afraid I can't give any suggestions. (My account is listed in $s not points and redemptions start at $10.)
If you have available surveys (look when you log in) take them. This helps with two things- one, you might earn enough points to redeem. Two, you might can an invite to some special "panel" that allows you to keep all your points for the coming year.
If you have available surveys (look when you log in) take them. This helps with two things- one, you might earn enough points to redeem. Two, you might can an invite to some special "panel" that allows you to keep all your points for the coming year.
#278
Join Date: Dec 2005
Location: RDU
Programs: DL, Mariott Rewards
Posts: 104
Cross your fingers for a survey today or tomorrow. I don't believe there is any donate option, so it sounds like you might be out of luck. On the bright side, it probably didn't take much effort to get $8 in currency.
#279
FlyerTalk Evangelist




Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB lifetime Gold, BW Diam Sel
Posts: 17,819
Hi Folks,
I had registered for E-rewards last year but never really checked this online account of mine nor paid a lot of interest..Recently got interested in this since my opinion points show 970 and I read in these forums that at 1000 we can redeem it for various kinds of awards..
Now, today I login to my account and see that most of my points ( about 800) are expiring on 1st Aug,2010
Any idea how I can use them ..in the site, minimum points required is 2000 .. Total account balance is 970 points with 709 exiring on 1st aug,2010
(
If this is not the right forum to post this, kindly redirect to appropriate forum..
thanks
Abhi
I had registered for E-rewards last year but never really checked this online account of mine nor paid a lot of interest..Recently got interested in this since my opinion points show 970 and I read in these forums that at 1000 we can redeem it for various kinds of awards..
Now, today I login to my account and see that most of my points ( about 800) are expiring on 1st Aug,2010

Any idea how I can use them ..in the site, minimum points required is 2000 .. Total account balance is 970 points with 709 exiring on 1st aug,2010
( If this is not the right forum to post this, kindly redirect to appropriate forum..
thanks
Abhi
Also, did you update your settings to increase the frequency of surveys?
#280



Join Date: Apr 2007
Location: Anywhere
Posts: 7,063
Once I've collected enough and redeemed for what I intend to can redeem, I'm closing my e-Rewards account for good.
The rationale of restricting e-Rewards to only US IP addresses, when some members actually joined at the invitation of UK based airlines (eg. BA, BD, VS) clearly knowing they reside in the UK, is baffling. Plus if you ask Customer Service the question, they'll never admit to this stupidity - months on, still claim they're "working on the issue".
#281




Join Date: Mar 2006
Location: BCN
Programs: IHG, M&M, FB, Avios, ALL, etc.
Posts: 934
#282


Join Date: Feb 2008
Location: CHS
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 1,154
Priority Club
I was going to top off my Priority Club account with my E rewards. I thought I previously saw that as an option. When I logged in Priority Club was not listed. Did they go away?
can I get them back?
can I get them back?
#283
FlyerTalk Evangelist


Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,742
Still listed as an reward option for me. Some of us have different options depending on who our original "sponsor" was. I don't think you can change your options.
#284
Join Date: Jun 2010
Location: PA
Programs: Airtran A+ Elite, SPG Preferred Plus, Hilton HHonors Gold, AGR
Posts: 139
I still show it as an option but it all depends what company you originally signed up with. that determines which rewards you see. If its gone you can't get it back unless you completely delete your account, hope you get another sign up offer for a place that has that particular reward at some point. I've always disliked the fact that you can't choose what company you are considered "with" even when you get multiple offers to sign up.
#285
Join Date: Jun 2010
Location: PA
Programs: Airtran A+ Elite, SPG Preferred Plus, Hilton HHonors Gold, AGR
Posts: 139
I got a nice one for $34 a few days ago, opened it almost immediately since i was sitting here, and it had already expired. Oh well. Would have been nice, Thats the first one i saw worth more then a few bucks in ages.

