E-rewards [Master Thread]
Jun 5, 2010 | 9:22 pm
#257
Join Date: May 2010
Programs: Sarah Kirschbaum
Posts: 55
yes... the last time I contacted them, I received an email reply the next day...
the 5 emails I sent them in the last 10 days went unanswered...
Jun 5, 2010 | 9:26 pm
#258
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
My last 10 emails have gone unanswered. E-rewards cust. service is terrible. I'm only doing the surveys to get my account ready for the US Air Grand Slam in the fall (assuming that happens again this year).
Jun 6, 2010 | 11:46 am
#260
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,742
WN RR?
Do some of you have WN (Southwest) RR as a reward option? I searched this forum and didn't find anything. I know we all have different options depending on who are sponsor was. Thanks.
Jun 6, 2010 | 10:07 pm
#262
Join Date: May 2010
Programs: AA, UA
Posts: 210
e-Rewards is now US IP addresses only
Can't log in to my e-Rewards account while I am overseas. I am quiting e-Rewards for this; plus there hasn't been jumbo (ER$10+) surveys for a LONG long time. It's not worthwhile for me any longer.
Jun 7, 2010 | 1:34 am
#263
Join Date: Mar 2006
Location: BCN
Programs: IHG, M&M, FB, Avios, ALL, etc.
Posts: 934
Well, I must report that it's working again for IPs outside the US, but it's taken them almost 2 months to fix it! And a couple of days ago I received a survey that yielded $25 after 75 minutes, but I just didn't qualify for it.
Jun 7, 2010 | 4:06 am
#264
Join Date: Aug 2009
Posts: 528
Thanks for the good news. I was using remote US access to bypass the prob.
Jun 8, 2010 | 2:40 am
#265
Join Date: Mar 2006
Location: BCN
Programs: IHG, M&M, FB, Avios, ALL, etc.
Posts: 934
Jun 8, 2010 | 7:29 am
#266
Join Date: Feb 2001
Programs: IHG Diamond, HH Gold, Marriott Silver
Posts: 4,344
That said, I reckon it's worth setting up a proxy on a home machine (e.g. a well-secured linux box) anyhow if you're outside the US a lot. There are tons of US sites (e.g. TV networks) which only allow access from US IP addresses.
Jun 8, 2010 | 2:15 pm
#267
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,844
Easy - using a non-US IP address resulets in all surveys expired. Using a US proxy, all surveys are normal. (same links)
Jun 8, 2010 | 4:59 pm
#268
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,742
Just completed my largest survey ever-$20! The shock was that the survey only took about 10-12 minutes. It was about advertising the USPS is considering for their rental PO Boxes. 
Jun 9, 2010 | 10:02 am
#270
Join Date: Apr 2005
Location: US, UK
Programs: Executive Club, OnePass, SkyMiles, HH, Marriott Rewards
Posts: 171
Expired Survey
I was about to say the problem was fixed after completing two to three surveys earlier this week until I got a survey that expired 2 mins after opening it today, this is something they are obviously still working on.