E-rewards [Master Thread]
Jun 17, 2015, 10:56 am
#1846
Join Date: Nov 2011
Location: California
Posts: 2,731
This is a first for me -- the firewall at work blocked a survey site that e-Rewards redirected me to because of "pornography." I am not sure of the exact subject matter because I had just gotten redirected there after answering screening questions at a different URL. But from the screening questions, I am sure there was nothing of a NSFW nature. Here is the first part of the URL that got blocked. Note that the letters "s e x" are part of the domain name. I am sure that that is why the blocking occurred.
URL: https://surveys.qsext.com/Projects/...
URL: https://surveys.qsext.com/Projects/...
Jun 18, 2015, 5:09 am
#1847
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,184
I found out I prefer the email surveys, as using the app results in obsessively trying to find more surveys whenever I have some spare time, which is not good...
Jun 18, 2015, 7:49 am
#1848
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I still get emails. I also use the app, but some of the surveys just don't show up correctly, or the print is too small, to make it convenient to use.
Jun 18, 2015, 12:46 pm
#1850
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
It seems like, for me at least, E-Rewards is going back to it's old habits.
I just received a survey about entertainment. It asked about # of trips we take each year, where you would like to go etc - then asked all the normal demographic questions.
Then it drilled down to specific beach locations in Texas, what you like about them, how many times you have visited and on and on - which has the best this and that.
All the while the completion indicator at the bottom is moving - and after a lot of questions it finally hits 100% then tells me they have enough people in my demographic group and shuts me down.....
I sent a message to E-Rewards but if it's like the last 3 I sent them all it will do is take up room in my hold folder.
I just received a survey about entertainment. It asked about # of trips we take each year, where you would like to go etc - then asked all the normal demographic questions.
Then it drilled down to specific beach locations in Texas, what you like about them, how many times you have visited and on and on - which has the best this and that.
All the while the completion indicator at the bottom is moving - and after a lot of questions it finally hits 100% then tells me they have enough people in my demographic group and shuts me down.....
I sent a message to E-Rewards but if it's like the last 3 I sent them all it will do is take up room in my hold folder.
Jun 18, 2015, 1:22 pm
#1851
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I got something similar about employment and the type of work I do, HR policies, etc.
When I answered a bunch of questions, and I mean like 10 minutes worth, it gave me the message that they've filled up for my demographic.
Very, very irritating. It's obvious the survey designers didn't want to pay out and got the information they needed anyway
When I answered a bunch of questions, and I mean like 10 minutes worth, it gave me the message that they've filled up for my demographic.
Very, very irritating. It's obvious the survey designers didn't want to pay out and got the information they needed anyway
Jun 21, 2015, 3:02 pm
#1852
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 798
Write to e-Rewards Customer Service. This has happened to me a few times and they've generally credited the originally promised $ amount anyway.
I got something similar about employment and the type of work I do, HR policies, etc.
When I answered a bunch of questions, and I mean like 10 minutes worth, it gave me the message that they've filled up for my demographic.
Very, very irritating. It's obvious the survey designers didn't want to pay out and got the information they needed anyway
When I answered a bunch of questions, and I mean like 10 minutes worth, it gave me the message that they've filled up for my demographic.
Very, very irritating. It's obvious the survey designers didn't want to pay out and got the information they needed anyway
Jun 23, 2015, 7:38 am
#1853
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,310
I recently received a survey from them about my thoughts on the e-Rewards program and I expressed my dissatisfaction with the poor customer service and increased number of surveys that ask for a substantial amount of information before disqualifying. Expecting someone to spend ten minutes on a survey and then paying .25 is not acceptable.
Jun 23, 2015, 11:45 am
#1854
FlyerTalk Evangelist
Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 29,249
This has really become an issue for me lately and I've stopped responding to the longer surveys because of it - I find they're more likely to disqualify me after I've already answered a lot of questions.
This used to work but the last couple of times I contacted them, I got no response and no credit.
I recently received a survey from them about my thoughts on the e-Rewards program and I expressed my dissatisfaction with the poor customer service and increased number of surveys that ask for a substantial amount of information before disqualifying. Expecting someone to spend ten minutes on a survey and then paying .25 is not acceptable.
This used to work but the last couple of times I contacted them, I got no response and no credit.
I recently received a survey from them about my thoughts on the e-Rewards program and I expressed my dissatisfaction with the poor customer service and increased number of surveys that ask for a substantial amount of information before disqualifying. Expecting someone to spend ten minutes on a survey and then paying .25 is not acceptable.
Jun 23, 2015, 12:24 pm
#1855
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
For quite awhile I'd get no responses, then a few months ago they were very quick in responding and crediting. Now I have three pending for the last month and no responses other than the auto-response.
Jun 23, 2015, 6:25 pm
#1856
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 798
Jul 6, 2015, 8:26 am
#1857
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,018
Does anyone know if reward redemptions are limited to once every "x" days? Are some 30 and others more? I looked at IHG terms and don't see any verbiage re redemption caps at all. Am I missing it?
Jul 6, 2015, 8:31 am
#1858
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
some are, some are not. It would be in the terms.
For example, if you check Hertz, you're limited to one redemption a calendar quarter.
For example, if you check Hertz, you're limited to one redemption a calendar quarter.