E-rewards [Master Thread]
#1756
Join Date: Jun 2008
Location: PBI / JFK, ISP, LGA
Programs: AA, AS, AV, B6, DL, F9, WN
Posts: 866
I saw the same thing. I will wait to see what happens before deciding what to do.
#1757
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
E-rewards [Master Thread]
Research Now Group, Inc., which operates the e-Rewards Opinion Panel, has merged with RNow Merger Sub, Inc., a newly formed wholly owned subsidiary of Insight Holdings (DE), Inc., to form Research Now Group, Inc.
As a Member, nothing will change for you, but we wanted to let you know since there was change in our corporate structure and ownership. The terms of our Privacy Policy have not changed and the existing e-Rewards Privacy Policy will continue to govern the information that you have provided to Research Now.
As a Member, nothing will change for you, but we wanted to let you know since there was change in our corporate structure and ownership. The terms of our Privacy Policy have not changed and the existing e-Rewards Privacy Policy will continue to govern the information that you have provided to Research Now.
#1758
Join Date: Jan 2013
Posts: 743
Actually, they got bought. The merger was just part of the transaction.
More info here:
http://www.researchnow.com/en-US/Pre...-complete.aspx
More info here:
http://www.researchnow.com/en-US/Pre...-complete.aspx
#1759
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
"permission-based access to millions of deeply profiled consumers"
I know I would qualify as one of those "deeply profiled consumer" - ahh!
#1761
Join Date: Apr 2015
Posts: 1
Does anyone know how long it takes for them to answer rewards redemption problems?
I redeemed for amazon e-giftcards but they never came. I have contacted them about a month ago and again a week ago but still haven't gotten a reply.
I like them and have gotten quite a few rewards the last 2 years. This is first I have had redemption problems.
I redeemed for amazon e-giftcards but they never came. I have contacted them about a month ago and again a week ago but still haven't gotten a reply.
I like them and have gotten quite a few rewards the last 2 years. This is first I have had redemption problems.
#1763
Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Plat, Marriott LTT, HH Diamond
Posts: 865
Yeah, they used to be a lot better, then they seem to have given up. Might as well write again. Others have reported getting some very delayed replies suggesting they just let things sit for weeks, so maybe you'll get some satisfaction some time. Fingers crossed.
FTF
FTF
#1765
Join Date: Sep 2011
Location: NYC
Programs: Delta Gold, SPG Gold, HHonors Gold, UA Gold (status match)
Posts: 777
Did anyone have a problem with the travel survey? A 25 minute survey for 6.25 in credit. Mine konked out 15 minutes in and I couldn't get back in to continue.
#1766
Join Date: Jun 2008
Location: PBI / JFK, ISP, LGA
Programs: AA, AS, AV, B6, DL, F9, WN
Posts: 866
Anytime I have this problem I email E Rewards. Make sure you have the survey number (which is listed on your E Rewards webpage) and tell them what happened.
#1767
Join Date: Sep 2011
Location: NYC
Programs: Delta Gold, SPG Gold, HHonors Gold, UA Gold (status match)
Posts: 777
#1768
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Same thing happened to me. However, it appears that the $6.25 was added to my account. I will double check again tomorrow to make sure I'm seeing straight.