Originally Posted by ShopAround

This has really become an issue for me lately and I've stopped responding to the longer surveys because of it - I find they're more likely to disqualify me after I've already answered a lot of questions.



This used to work but the last couple of times I contacted them, I got no response and no credit.

I recently received a survey from them about my thoughts on the e-Rewards program and I expressed my dissatisfaction with the poor customer service and increased number of surveys that ask for a substantial amount of information before disqualifying. Expecting someone to spend ten minutes on a survey and then paying .25 is not acceptable.