The young adults in our family who no longer get charity opportunities for emiles have had their accounts for many years. Another much older family member has had her account only a little over a year, but she gets these opportunities (as do the middle aged folks with long time accounts). All have used emiles for charity donations in the past. So I still think it's age related. And I can't see why opportunities can't be offered, even if emiles thinks the likelihood of use is lower for young adults.

Hi, I was wondering if anyone else has redeemed e-miles for Alaska miles recently and had issues.

I did a transfer in early November that did not post for more than a month. At that point, I followed up with Alaska, figuring their customer service was better than e-miles, and about two weeks later got a useless response saying that if my miles had not posted, I should follow-up with e-miles. I responded back expressing my disappointment with that response, which did not even indicate if they had made any attempt to work with e-miles. I also sent an email to e-miles. Neither party responded but I noticed the points are now in my account but posted as a "service compensation" leading me to believe that Alaska might have provided the miles as a courtesy adjustment.

Since I have more e-miles I would like to transfer to Alaska, I was wondering if the process was generally working as expected for other people. Thanks for any feedback!

Actually, yes re:issues.
In the past for me, Alaska always credited around the first week of the month. I noticed it would post in Alaska, then maybe a day or two later, Emiles redemption would change from "pending" to "completed".
I had two redemptions requested in early November. Alaska still doesn't show the miles and Emiles has already changed to "completed" over a week ago.

I guess you're telling me to start contacting people.

Thanks, my previous Alaska redemptions (all before the new website) always posted quickly, and I usually initiate e-rewards/e-miles transfers towards the end of the month, since I thought that some programs posted in the beginning of the month. I never checked status on the e-miles website.

I'm not telling anyone else what to do, but when the expected amount of time for points posting (30 days for e-miles transfers to Alaska) passes, I usually follow-up (assuming I remember).

Redeemed for 500 Mileage Plan miles on 11/22/17. Today, E-miles shows redemption as completed but Mileage Plan does not show the miles have posted yet. Also redeemed for 1,500 Mileage Plan miles on 12/8/17 which is still pending.

I wanted to provide an update for others in the same situation. The Alaska Airlines rep responded to my email and confirmed that she manually posted points as a courtesy adjustment, and she also said that she had no way to follow-up with e-miles. I have not received a response from e-miles, and it has been a week since I contacted them.

Thanks for sharing your experience; I hope your miles post soon.

Both of the aforementioned Mileage Plan redemptions appeared in my account today. I contacted e-miles on 12/29.

I submitted my last Alaska mileage reward request from e-miles back on 11/24. I emailed e-miles customer service at the end of December when they didn't post, and got zero response. I emailed Alaska and was told that they have no way of accessing e-miles, there was nothing they could do, I'd have to contact e-miles.

Today the Alaska miles posted. I have closed my e-miles account, not worth it, especially given their format change, the headache of having to monitor posting of awards, and the lousy customer service. Also, since e-rewards has effectively killed their option for e-miles reward redemption.

Mine too finally, either they fixed a glitch or got enough complaints & someone finally turned on their computer and clicked "Approve"

I received this from e-miles about an hour ago:

Hello XXXXXX,

I have heard back from Alaska Airlines regarding the missing redemption points from our members.There was a system problem on Alaska's side where eMiles redemption request did not process correctly. That is the reason why our members weren't seeing their points in their Alaska accounts. Alaska re-processed the files and my Tech Team has advised that they've received confirmation that the miles have been successfully deposited.

Thank you for your patience,
eMiles Support

anyone else notice they removed the watch videos option? or is it just me, was so easy to earn miles now gone

Offer Toro is gone for me too.

[Never mind. Wrong thread. Thought I was reading/posting on the mypoints thread.]

IHG is still posting as EQ. Just had 15K of them post toward elite-qualification for 2018.

Offer Toro is back for me.