Actually, yes re:issues.
In the past for me, Alaska always credited around the first week of the month. I noticed it would post in Alaska, then maybe a day or two later, Emiles redemption would change from "pending" to "completed".
I had two redemptions requested in early November. Alaska still doesn't show the miles and Emiles has already changed to "completed" over a week ago.

I guess you're telling me to start contacting people.