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Additional Info about MyPoints

UA occasionally goes out of stock, but usually returns within a few days.

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Mar 4, 2013, 12:31 pm

#676

Mauibaby2008

Join Date: Jul 2012

Programs: Delta Gold, Alaska Gold 75K, LATAM Black

Posts: 3,393

MyPoints [Master Thread]--NEW

Normally it doesn't take that long for me, maybe a month tops. But it is much longer than a month now

Mar 6, 2013, 3:31 pm

#677

Kat007

Join Date: Mar 2009

Location: East Coast

Posts: 1,018

I had to call them because my 5K United miles are missing, and the regular correspondence didn`t resolve it (sent back and forth about 5-6 times-still nothing!) They picked up the phone right away. On hold with a guy who is looking for a manager as we speak.

Mar 6, 2013, 3:50 pm

#678

Mauibaby2008

Join Date: Jul 2012

Programs: Delta Gold, Alaska Gold 75K, LATAM Black

Posts: 3,393

Mypoints 1-800 phone number

Interested in the response. I'm in the same boat, thanks

Mar 6, 2013, 5:46 pm

#679

Kat007

Join Date: Mar 2009

Location: East Coast

Posts: 1,018

Quote:

Originally Posted by Mauibaby2008

Interested in the response. I'm in the same boat, thanks

Same missing United miles?

A rep told me, after speaking with a manager, that they had sent some sort of list with inquires regarding the missing miles, and that my name was on that list. He said it should take another week or so to resolve the issue.

Mar 7, 2013, 3:43 am

#680

Mauibaby2008

Join Date: Jul 2012

Programs: Delta Gold, Alaska Gold 75K, LATAM Black

Posts: 3,393

Mypoints 1-800 phone number

Yes I'm missing 2,500 UA miles from them. That puts me over the amount I need for an award, I'm anxious! Hurry up mypoints!!

Mar 8, 2013, 11:50 am

#681

thelostshark

Join Date: Oct 2001

Location: Almaty, Kazakhstan

Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold

Posts: 2,070

Received an email with an invitation to a survey today, and it said if I didn't qualify I'd get 5 points (instead of the normal 10). I hope this is a one-off, not a trend. tls

Mar 8, 2013, 6:10 pm

#682

Mauibaby2008

Join Date: Jul 2012

Programs: Delta Gold, Alaska Gold 75K, LATAM Black

Posts: 3,393

Quote:

Originally Posted by PaulMSN

Quote:

Originally Posted by jwudbwei

Data point: redeemed 5k on 1/31/2013. The miles appeared in my UA account in a few days.

Totally different experience for me. I'm still waiting for the miles from a redemption Jan. 10. The previous UA redemption took months, too.

Did yours post? Mine finally did.

Quote:

Originally Posted by thelostshark

Received an email with an invitation to a survey today, and it said if I didn't qualify I'd get 5 points (instead of the normal 10). I hope this is a one-off, not a trend. tls

This happens occasionally I believe the 5pt surveys are surveys directly from mypoints if I remember correctly

Mar 8, 2013, 11:20 pm

#683

PaulMSN

FlyerTalk Evangelist

Join Date: Apr 2002

Location: Madison, WI, USA

Posts: 14,162

Quote:

Originally Posted by Mauibaby2008

Did yours post? Mine finally did...

No, it still hasn't posted. I'm only 1200 away from another one, but I guess that one won't post until summer.

Mar 10, 2013, 9:48 am

#684

antonen

Join Date: Sep 2010

Posts: 139

I'm having troubles redeeming mypoints to United miles - when I choose the United redemption I'm redirected to the starting page. At the same moment other redemptions (at least Hyatt and Marriott) work fine.
Has anyone encountered such problems? What can be the reason?

Mar 10, 2013, 9:58 am

#685

midcitybeth

Join Date: Jul 2012

Location: new orleans

Posts: 48

Quote:

Originally Posted by antonen

They are currently out of united redemptions. I was getting the same problem and that was the explanation from mypoints. they told me to keep an eye out for restocking. That was about a week ago.

Mar 10, 2013, 10:15 pm

#686

antonen

Join Date: Sep 2010

Posts: 139

Thank you for reply. In fact, I'm having this problem for 2-3 weeks at a minimum. I'll keep trying, the problem is that I have 98k UA miles, and can't get those 2k

Mar 12, 2013, 7:38 am

#687

kathiel

Join Date: Jul 2002

Location: DTW

Programs: Hhonors Diamond, IHG Platinum

Posts: 435

Got this answer today on United redemption:

We apologize for any inconvenience this has caused.

Please be informed that the United Mileage Plus redemption is temporarily down due to some technical issues.

Thank you for your patience and cooperation.

Mar 12, 2013, 9:06 am

#688

brettalb

Join Date: Jan 2012

Location: RDU

Programs: DL Platinum, SPG Gold

Posts: 244

I really hope the United redemption doesn't go away permanently. It's the best MyPoints redemption.

Mar 12, 2013, 7:30 pm

#689

Mauibaby2008

Join Date: Jul 2012

Programs: Delta Gold, Alaska Gold 75K, LATAM Black

Posts: 3,393

Quote:

Originally Posted by brettalb

I really hope the United redemption doesn't go away permanently. It's the best MyPoints redemption.

I would stop using MyPoints entirely

Mar 16, 2013, 7:51 pm

#690

dioxide45

Join Date: Apr 2006

Posts: 517

Quote:

Originally Posted by dioxide45

I jumped on the 4,000 point offer for funding a WorldWinner account with $10. I see the points in my account now with a pending date of 3/16/2013. Much faster than expected.

Tried to log in to my MyPoints games account the other day, really GSN/WorldWinner account and it indicates that the account has been closed. Received no e-mail as to why it was closed. Though I did get an e-mail later indicating that my $10 withdrawal was on it's way, so it appears that they are automatically refunding the $10 deposit I made. Not sure what violation I made. I never played a single cash game and only played for tokens and had built up a lot of tokens just playing token games.

I wonder if MyPoints will yank back those 4,000 points?