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Major QRPC Changes - effective 27 May 2018

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Major QRPC Changes - effective 27 May 2018

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Old Jun 20, 2018, 5:42 am
  #376  
 
Join Date: Sep 2016
Posts: 776
Originally Posted by spec119
i should have been downgraded to silver today i only had 196 Q points but they just downgraded me to gold and have really useful 40 Q credits
Did you have less than 540 Qpoints within the last 24 months? Otherwise you regularly qualified for Gold.
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Old Jun 20, 2018, 6:50 am
  #377  
 
Join Date: Sep 2016
Posts: 776
I just realized how relieving it is to no longer be annoyed by all these failed searches for award availability. It has actually been a pretty useless program for quite some time, leaving people in the false believe that there is a chance they can put their Qmiles to good use. So from my point of view, all they actually did was removing the carrot on a stick.

This is actually less ironic than it sounds like. I had constant issues with QRPC in so many regards, and haven't gotten anything in return for quite some time, so it is truly an enhancement to no longer care about the QRPC SNAFU.
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Old Jun 20, 2018, 6:50 am
  #378  
 
Join Date: Jan 2009
Location: Surrey, UK
Programs: BAEC Gold, QRPC Silver
Posts: 518
Originally Posted by makrom
Did you have less than 540 Qpoints within the last 24 months? Otherwise you regularly qualified for Gold.

Not sure is the honest answer without checking i thought it was based on your current points balance
spec119 is offline  
Old Jun 20, 2018, 10:49 am
  #379  
 
Join Date: Sep 2016
Posts: 776
Originally Posted by spec119
Not sure is the honest answer without checking i thought it was based on your current points balance
There are two thresholds for each tier, obe for 12 months and one for 24 months. Matching either works. The 24 month threshold is the 12 month one times 2 minus 10%. 270 for Silver, 540 for Gold and 1080 for Platinum.
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makrom is offline  
Old Jun 23, 2018, 4:11 am
  #380  
FlyerTalk Evangelist
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,756
I wonder how they think that QRPC will continue to survive. Just priced my usual BKK/BOS one way. When combined with the infamous and ubiquitous ×2, it's now 321,000 miles in business class. Compare to 105,000 in OZ F and similar. Yes, QR J is absolutely a great J product, but at those prices?
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Dr. HFH is online now  
Old Jun 23, 2018, 5:33 am
  #381  
 
Join Date: Apr 2015
Programs: Some
Posts: 5,255
Originally Posted by Dr. HFH
I wonder how they think that QRPC will continue to survive. Just priced my usual BKK/BOS one way. When combined with the infamous and ubiquitous ×2, it's now 321,000 miles in business class. Compare to 105,000 in OZ F and similar. Yes, QR J is absolutely a great J product, but at those prices?
The only logical conclusion I can reach is QR don't care if QRPC survives, they have to be aware that these changes are going to lead to an exodus from QRPC. Just in the CDG lounge about to credit my first QR flights to BAEC (4 x cash F sectors - BA are presumably going to charge QR a fortune for me to crediting to BAEC).
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Old Jun 23, 2018, 6:27 pm
  #382  
 
Join Date: Sep 2016
Posts: 776
Originally Posted by lost_in_translation
The only logical conclusion I can reach is QR don't care if QRPC survives, they have to be aware that these changes are going to lead to an exodus from QRPC. Just in the CDG lounge about to credit my first QR flights to BAEC (4 x cash F sectors - BA are presumably going to charge QR a fortune for me to crediting to BAEC).
Charged by an airline owned in large parts by you know who. Besides, QR must have some stockpile from all the BA flights I was dumb enough to credit to QRPC until May.
But I truly don't understand why QR would just drop QRPC. Having pax credit to your own program must be by far the cheapest method. All they need to offer in return are some award capacities on flights that would be partially empty anyway, basically transporting them at marginal cost. The fact that it is now cheaper to get partner awards just baffles me. But I don't want to give them any ideas about bringing that in line.
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Old Jun 25, 2018, 1:57 am
  #383  
 
Join Date: Sep 2009
Location: DUB / DOH
Posts: 693
Hi guys,

Not sure if this is the right place, but I am pulling my hair out over this. I am a QR Gold and my renewal date was yesterday. Last month, I achieved the more than 270 Q points to renew and had 278 Q points. My account showed that I had achieved gold for another year and that was all fine. I even checked it yesterday and it was still showing as ok. Last night, I got an email telling me I had been downgraded to silver, and that I needed another 22 Q points to achieve gold to get me to 300.

Called QRPC just now and as per usual, the guy was absolutely useless, not even sure why they have a phone number?

He told me to email the QRPC, which I have done.

I am going crazy about this, as I even did a mileage run last month to ensure I got there and I really need the benefits for some flights that are coming up.
jah718 is offline  
Old Jun 25, 2018, 2:29 am
  #384  
 
Join Date: Jun 2018
Posts: 81
Originally Posted by jah718
Hi guys,

Not sure if this is the right place, but I am pulling my hair out over this. I am a QR Gold and my renewal date was yesterday. Last month, I achieved the more than 270 Q points to renew and had 278 Q points. My account showed that I had achieved gold for another year and that was all fine. I even checked it yesterday and it was still showing as ok. Last night, I got an email telling me I had been downgraded to silver, and that I needed another 22 Q points to achieve gold to get me to 300.

Called QRPC just now and as per usual, the guy was absolutely useless, not even sure why they have a phone number?

He told me to email the QRPC, which I have done.

I am going crazy about this, as I even did a mileage run last month to ensure I got there and I really need the benefits for some flights that are coming up.
the email may be your monthly statement thus outdated and not showing the last activity. if u login to your account what does it show there? still gold or silver? points?
fgw_ is offline  
Old Jun 25, 2018, 2:32 am
  #385  
 
Join Date: Sep 2009
Location: DUB / DOH
Posts: 693
Originally Posted by fgw_
the email may be your monthly statement thus outdated and not showing the last activity. if u login to your account what does it show there? still gold or silver? points?
No, it was the email notifying me that my level had changed. I have checked my account and it is showing as silver now, and still showing as 278 Q points, but now saying I need 22 points to achieve gold.
jah718 is offline  
Old Jun 25, 2018, 6:24 am
  #386  
 
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Originally Posted by jah718
Hi guys,

Not sure if this is the right place, but I am pulling my hair out over this. I am a QR Gold and my renewal date was yesterday. Last month, I achieved the more than 270 Q points to renew and had 278 Q points. My account showed that I had achieved gold for another year and that was all fine. I even checked it yesterday and it was still showing as ok. Last night, I got an email telling me I had been downgraded to silver, and that I needed another 22 Q points to achieve gold to get me to 300.

Called QRPC just now and as per usual, the guy was absolutely useless, not even sure why they have a phone number?

He told me to email the QRPC, which I have done.

I am going crazy about this, as I even did a mileage run last month to ensure I got there and I really need the benefits for some flights that are coming up.
Why am i not surprised ...
Qatar Airways not respecting it's own QRPC terms...
As i wrote before Qatar Airways like to rub the salt into the wounds of its customers.. .
This is a confirmation. ..
Pathetic ...
Alfredbali is offline  
Old Jun 25, 2018, 12:30 pm
  #387  
 
Join Date: May 2017
Location: PRG
Programs: British Airways
Posts: 234
Has anyone suceed in booking award flight on partner airlines through QRPC ? The new searching tool looks pretty good and even shows available flights.
sluneckov is offline  
Old Jun 25, 2018, 1:05 pm
  #388  
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 425
Originally Posted by sluneckov
Has anyone suceed in booking award flight on partner airlines through QRPC ? The new searching tool looks pretty good and even shows available flights.
I didn’t know you can book one world partner award tickets online via QRPC.
lifeonthego_k is offline  
Old Jun 26, 2018, 12:30 am
  #389  
 
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,090
Originally Posted by jah718
Hi guys,

Not sure if this is the right place, but I am pulling my hair out over this. I am a QR Gold and my renewal date was yesterday. Last month, I achieved the more than 270 Q points to renew and had 278 Q points. My account showed that I had achieved gold for another year and that was all fine. I even checked it yesterday and it was still showing as ok. Last night, I got an email telling me I had been downgraded to silver, and that I needed another 22 Q points to achieve gold to get me to 300.

Called QRPC just now and as per usual, the guy was absolutely useless, not even sure why they have a phone number?

He told me to email the QRPC, which I have done.

I am going crazy about this, as I even did a mileage run last month to ensure I got there and I really need the benefits for some flights that are coming up.
Did you meet all requirements to retain Gold status ? Getting 270 Qpoints is not the only condition :
In addition to the above tier qualification and retention criteria, you will need to have earned at least 20% of your Qpoints or have flown 4 sectors (within 12 months prior to retention) or 8 sectors (within 24 months prior to retention) on flights either marketed* or operated** by Qatar Airways.
Matt4 is offline  
Old Jun 26, 2018, 1:10 am
  #390  
 
Join Date: Sep 2009
Location: DUB / DOH
Posts: 693
Originally Posted by Matt4

Did you meet all requirements to retain Gold status ? Getting 270 Qpoints is not the only condition :
They are now saying that I did not meet all the requirements, but the point is that my dashboard said that I had met all the requirements and had successfully re qualified as gold. Both the Q points and the minimum q points sections were ticked as well. As a result, I thought I had met the criteria.

I would have done additional QR sectors if I had known this, but the fact of the matter is that my dashboard said I had met all criteria and had requalified, therefore, I didn't think there was any need to do it. I regret not screen shotting my dashboard now of course.....

I feel like I have been tricked by QRPC, they told me I had done what was required and then changed their mind.
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jah718 is offline  


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