Mar 23, 2016, 11:15 pm
Last edit by: msm2000uk
Welcome to the best place to discuss your issue or complaint about QR.
Here on the QR Forum, we have seen and helped FTers with many different complaints, issues, and problems with Qatar Airways.
The official QR Contact line do not tend to show too much creativity in problem resolution, and can be a little slow.
The best options, are either through Twitter, or by email below.
So, before messaging QR directly ([email protected]), why not share your problem here, and see if we can assist?
Here on the QR Forum, we have seen and helped FTers with many different complaints, issues, and problems with Qatar Airways.
The official QR Contact line do not tend to show too much creativity in problem resolution, and can be a little slow.
The best options, are either through Twitter, or by email below.
So, before messaging QR directly ([email protected]), why not share your problem here, and see if we can assist?
Complaints / Rants / Problems with QR
Dec 23, 2019, 6:30 pm
#1006
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,435
Background: my wife and 4 year old daughter flying in Economy on same flights, as my company pays for my business class tickets. We planned to do an occasional seat swap between my wife and I, in order to share the load of looking after our daughter and let my wife (who had 2 x medical procedures in last 6 months) get some rest and sleep.
1. I can't think of a single airline that would be good with this.
2. If even trying to do this you should have cleared this with the inflight supervisor, not a random cabin crew.
3. As much as we like to get our undergarments in a knot in here over chocholate, champagne and other life treatening issues, your post reeks of actual entitlement.
4. As for referring to your predicted travel spend, it hardly holds any relevance, the rules remain the same for any random person walking up and buying a ticket as for someone that has a high spend.
-A
Dec 23, 2019, 6:36 pm
#1007
Join Date: Oct 2004
Location: Austin
Programs: Too Many
Posts: 152
Route: SYD DIA TXL
In this overview I am reviewing my personal Qatar Airways in flight experience whilst traveling with my family.
QR Fare Class/Status: Business Class C (Full Flexi) for myself; Economy Class (Full) for my wife and daughter. I am Oneworld Emerald (Qantas Platinum).
First Leg Business: pleasant experience, good service, food average
Second Leg Business: awful experience, terrible service, food poor
Background: my wife and 4 year old daughter flying in Economy on same flights, as my company pays for my business class tickets. We planned to do an occasional seat swap between my wife and I, in order to share the load of looking after our daughter and let my wife (who had 2 x medical procedures in last 6 months) get some rest and sleep.
Issue: during first leg, staff happy to accommodate a seat swap between my wife and I, so I could assist in looking after our 4 year old daughter.
On second leg (which this summary mostly relates to), I explained to two Business Class Flight Attendants including Business Class Purser, that I would be going to my wife in economy to assist with our daughter.
Before we swapped seats, my wife also checked with an Economy Flight Attendant and they agreed is OK. I sat in Economy with my daughter for an hour initially, my wife in my Business seat. My wife came back after first hour, initially upset and then in tears due to a very nasty attitude from the Business Class Purser who:
a) slammed open the Business suite door, despite my wife having Do Not Disturb on
b) sarcastically and aggressively asked if she was alright, then without waiting for any answer or clarification from my wife
c) slammed the suite door shut and stormed off
d) the Business Class Purser returned again to my wife and demanded to "speak with your husband regarding why she is sitting in business" but refused to discuss the matter with my wife
Needless to say, my wife felt humiliated and denegrated, due to an unecessarily aggressively delivered message that she was not welcome to sit in my seat.
Consequently after we reverted to our original seating, my wife explained (in tears) to the Economy Purser the situation and treatment, who agreed this is no way to speak to someone particularly a paying customer. It was evident from my wife's discussion with the Economy Class Purser that this individual had a similar attitude and tone with other staff and that this attitude was not unique (at least with intra staff communication) with the Business Class Purser in question.
I consequently went and spoke to the Business Class Purser in question, due to the fact she needed to be set straight on the matter. I had to address the issue directly with her, since there were no other more senior staff apart from the pilot. I explained in no uncertain terms to the Purser that:
A) She had spoken to my wife in an agressive and inappropriate manner, which is not at all in the ethos of basic customer service
B) That I had previously advised several staff of our situation and that I would sit in my wife's seat in Economy, including that I advised her directly myself of this
C) I am the CEO of a company and would never even speak to my staff in this way, let alone a paying customer
D) That my wife was so shocked and upset at her poor customer service treatment, that she was in tears
E) Consequently I am so appalled at the situation I will be reporting her to the airline and after this trip am not flying with Qatar Airlines again
The Business Class Purser, whilst apologetic, obviously cognizant this was a career threatening situation and clearly trying to protect herself; denied behaving aggressively with my wife and simultaneously asking me not to report it. She made the point that it was company policy for lesser class (Economy) ticketed customers to not be allowed to sit in higher class (Business) seats.
I pose the following questions, to both the airline in question and the general public:
1) where is my wife supposed to sit whilst my daughter is attended to by myself, when we have paid for 2 x full fare Economy and 1 x full fare Business seats?
2) why is the apparent policy of fare class seat swapping not applied consistently across flights, communicated poorly and unclear; and at very least inappropriate for parents travelling in different fare classes?
3) why does a supposed manager in a service industry display such poor customer service and communication skills?
4) I wonder is the policy simply that fare class seat swapping is not permitted at all, or that the policy is applicable in certain circumstances and not others; and
5) Is additionally either unclear to staff and management, or not appropriate in all situations?
Needless to say with this situation I feel compelled to report this formally to the airline and simultaneously feel cheated of my hard-earned for our flight fares. Neither the Business fare, nor the Economy fare represent anywhere near basic expectations of value for money. We are not looking forward to completing our return flights.
Furthermore I fly very regularly for work and have flown Business Class on nearly all premium airlines (Singapore, Qantas, Emirates, Etihad); and my observation is that the overall service and food experience with Qatar Airlines Business Class is very sub-par to all these airlines. I could go into many details of service failure in these two flights, such as the inability to even provide my request for some fruit (went and got my own fruit cup from Economy) and many other service/food issues; however considering the above-mentioned matter those are insignificant and for another day.
For me, this entire situation is proof and a classic example of airline companies and their total failure to deliver on their marketing message of a purported premium service in higher fare classes and upper echelons of alliance and frequent flier tier status. Oneworld alliance premium recognition and global airline awards (i.e. Skytrax) are really farcical.
This scenario also demonstrates that my personal airline budget of USD60K plus per annum is wasted on and not valued by an airline like Qatar Airways.
In this overview I am reviewing my personal Qatar Airways in flight experience whilst traveling with my family.
QR Fare Class/Status: Business Class C (Full Flexi) for myself; Economy Class (Full) for my wife and daughter. I am Oneworld Emerald (Qantas Platinum).
First Leg Business: pleasant experience, good service, food average
Second Leg Business: awful experience, terrible service, food poor
Background: my wife and 4 year old daughter flying in Economy on same flights, as my company pays for my business class tickets. We planned to do an occasional seat swap between my wife and I, in order to share the load of looking after our daughter and let my wife (who had 2 x medical procedures in last 6 months) get some rest and sleep.
Issue: during first leg, staff happy to accommodate a seat swap between my wife and I, so I could assist in looking after our 4 year old daughter.
On second leg (which this summary mostly relates to), I explained to two Business Class Flight Attendants including Business Class Purser, that I would be going to my wife in economy to assist with our daughter.
Before we swapped seats, my wife also checked with an Economy Flight Attendant and they agreed is OK. I sat in Economy with my daughter for an hour initially, my wife in my Business seat. My wife came back after first hour, initially upset and then in tears due to a very nasty attitude from the Business Class Purser who:
a) slammed open the Business suite door, despite my wife having Do Not Disturb on
b) sarcastically and aggressively asked if she was alright, then without waiting for any answer or clarification from my wife
c) slammed the suite door shut and stormed off
d) the Business Class Purser returned again to my wife and demanded to "speak with your husband regarding why she is sitting in business" but refused to discuss the matter with my wife
Needless to say, my wife felt humiliated and denegrated, due to an unecessarily aggressively delivered message that she was not welcome to sit in my seat.
Consequently after we reverted to our original seating, my wife explained (in tears) to the Economy Purser the situation and treatment, who agreed this is no way to speak to someone particularly a paying customer. It was evident from my wife's discussion with the Economy Class Purser that this individual had a similar attitude and tone with other staff and that this attitude was not unique (at least with intra staff communication) with the Business Class Purser in question.
I consequently went and spoke to the Business Class Purser in question, due to the fact she needed to be set straight on the matter. I had to address the issue directly with her, since there were no other more senior staff apart from the pilot. I explained in no uncertain terms to the Purser that:
A) She had spoken to my wife in an agressive and inappropriate manner, which is not at all in the ethos of basic customer service
B) That I had previously advised several staff of our situation and that I would sit in my wife's seat in Economy, including that I advised her directly myself of this
C) I am the CEO of a company and would never even speak to my staff in this way, let alone a paying customer
D) That my wife was so shocked and upset at her poor customer service treatment, that she was in tears
E) Consequently I am so appalled at the situation I will be reporting her to the airline and after this trip am not flying with Qatar Airlines again
The Business Class Purser, whilst apologetic, obviously cognizant this was a career threatening situation and clearly trying to protect herself; denied behaving aggressively with my wife and simultaneously asking me not to report it. She made the point that it was company policy for lesser class (Economy) ticketed customers to not be allowed to sit in higher class (Business) seats.
I pose the following questions, to both the airline in question and the general public:
1) where is my wife supposed to sit whilst my daughter is attended to by myself, when we have paid for 2 x full fare Economy and 1 x full fare Business seats?
2) why is the apparent policy of fare class seat swapping not applied consistently across flights, communicated poorly and unclear; and at very least inappropriate for parents travelling in different fare classes?
3) why does a supposed manager in a service industry display such poor customer service and communication skills?
4) I wonder is the policy simply that fare class seat swapping is not permitted at all, or that the policy is applicable in certain circumstances and not others; and
5) Is additionally either unclear to staff and management, or not appropriate in all situations?
Needless to say with this situation I feel compelled to report this formally to the airline and simultaneously feel cheated of my hard-earned for our flight fares. Neither the Business fare, nor the Economy fare represent anywhere near basic expectations of value for money. We are not looking forward to completing our return flights.
Furthermore I fly very regularly for work and have flown Business Class on nearly all premium airlines (Singapore, Qantas, Emirates, Etihad); and my observation is that the overall service and food experience with Qatar Airlines Business Class is very sub-par to all these airlines. I could go into many details of service failure in these two flights, such as the inability to even provide my request for some fruit (went and got my own fruit cup from Economy) and many other service/food issues; however considering the above-mentioned matter those are insignificant and for another day.
For me, this entire situation is proof and a classic example of airline companies and their total failure to deliver on their marketing message of a purported premium service in higher fare classes and upper echelons of alliance and frequent flier tier status. Oneworld alliance premium recognition and global airline awards (i.e. Skytrax) are really farcical.
This scenario also demonstrates that my personal airline budget of USD60K plus per annum is wasted on and not valued by an airline like Qatar Airways.
Also, if you want Q Suites, buy those tickets. Buy your kids Q suites tickets if you want them there. Don't be cheap. Seat swapping is not allowed. Stop complaining and start following the rules.
No one here cares you are a CEO--many here are.
Take care.
Dec 24, 2019, 12:05 am
#1008
Join Date: Jan 2010
Posts: 9,307
Background: my wife and 4 year old daughter flying in Economy on same flights, as my company pays for my business class tickets. We planned to do an occasional seat swap between my wife and I, in order to share the load of looking after our daughter and let my wife (who had 2 x medical procedures in last 6 months) get some rest and sleep.
Needless to say with this situation I feel compelled to report this formally to the airline and simultaneously feel cheated of my hard-earned for our flight fares. Neither the Business fare, nor the Economy fare represent anywhere near basic expectations of value for money. We are not looking forward to completing our return flights.
Dec 24, 2019, 12:11 am
#1009
Join Date: Apr 2012
Posts: 1,727
Took business class recently and the quality of food seems to drop drastically... Plating is good but the quality is bad. And the options are also cut with supper service menu introduced and same breakfast menu dishes. Breakfast energiser juice seems to be cut?
Dec 26, 2019, 8:14 am
#1010
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,334
Route: SYD DIA TXL
In this overview I am reviewing my personal Qatar Airways in flight experience whilst traveling with my family.
QR Fare Class/Status: Business Class C (Full Flexi) for myself; Economy Class (Full) for my wife and daughter. I am Oneworld Emerald (Qantas Platinum).
First Leg Business: pleasant experience, good service, food average
Second Leg Business: awful experience, terrible service, food poor
Background: my wife and 4 year old daughter flying in Economy on same flights, as my company pays for my business class tickets. We planned to do an occasional seat swap between my wife and I, in order to share the load of looking after our daughter and let my wife (who had 2 x medical procedures in last 6 months) get some rest and sleep.
Issue: during first leg, staff happy to accommodate a seat swap between my wife and I, so I could assist in looking after our 4 year old daughter.
On second leg (which this summary mostly relates to), I explained to two Business Class Flight Attendants including Business Class Purser, that I would be going to my wife in economy to assist with our daughter.
Before we swapped seats, my wife also checked with an Economy Flight Attendant and they agreed is OK. I sat in Economy with my daughter for an hour initially, my wife in my Business seat. My wife came back after first hour, initially upset and then in tears due to a very nasty attitude from the Business Class Purser who:
a) slammed open the Business suite door, despite my wife having Do Not Disturb on
b) sarcastically and aggressively asked if she was alright, then without waiting for any answer or clarification from my wife
c) slammed the suite door shut and stormed off
d) the Business Class Purser returned again to my wife and demanded to "speak with your husband regarding why she is sitting in business" but refused to discuss the matter with my wife
Needless to say, my wife felt humiliated and denegrated, due to an unecessarily aggressively delivered message that she was not welcome to sit in my seat.
Consequently after we reverted to our original seating, my wife explained (in tears) to the Economy Purser the situation and treatment, who agreed this is no way to speak to someone particularly a paying customer. It was evident from my wife's discussion with the Economy Class Purser that this individual had a similar attitude and tone with other staff and that this attitude was not unique (at least with intra staff communication) with the Business Class Purser in question.
I consequently went and spoke to the Business Class Purser in question, due to the fact she needed to be set straight on the matter. I had to address the issue directly with her, since there were no other more senior staff apart from the pilot. I explained in no uncertain terms to the Purser that:
A) She had spoken to my wife in an agressive and inappropriate manner, which is not at all in the ethos of basic customer service
B) That I had previously advised several staff of our situation and that I would sit in my wife's seat in Economy, including that I advised her directly myself of this
C) I am the CEO of a company and would never even speak to my staff in this way, let alone a paying customer
D) That my wife was so shocked and upset at her poor customer service treatment, that she was in tears
E) Consequently I am so appalled at the situation I will be reporting her to the airline and after this trip am not flying with Qatar Airlines again
The Business Class Purser, whilst apologetic, obviously cognizant this was a career threatening situation and clearly trying to protect herself; denied behaving aggressively with my wife and simultaneously asking me not to report it. She made the point that it was company policy for lesser class (Economy) ticketed customers to not be allowed to sit in higher class (Business) seats.
I pose the following questions, to both the airline in question and the general public:
1) where is my wife supposed to sit whilst my daughter is attended to by myself, when we have paid for 2 x full fare Economy and 1 x full fare Business seats?
2) why is the apparent policy of fare class seat swapping not applied consistently across flights, communicated poorly and unclear; and at very least inappropriate for parents travelling in different fare classes?
3) why does a supposed manager in a service industry display such poor customer service and communication skills?
4) I wonder is the policy simply that fare class seat swapping is not permitted at all, or that the policy is applicable in certain circumstances and not others; and
5) Is additionally either unclear to staff and management, or not appropriate in all situations?
Needless to say with this situation I feel compelled to report this formally to the airline and simultaneously feel cheated of my hard-earned for our flight fares. Neither the Business fare, nor the Economy fare represent anywhere near basic expectations of value for money. We are not looking forward to completing our return flights.
Furthermore I fly very regularly for work and have flown Business Class on nearly all premium airlines (Singapore, Qantas, Emirates, Etihad); and my observation is that the overall service and food experience with Qatar Airlines Business Class is very sub-par to all these airlines. I could go into many details of service failure in these two flights, such as the inability to even provide my request for some fruit (went and got my own fruit cup from Economy) and many other service/food issues; however considering the above-mentioned matter those are insignificant and for another day.
For me, this entire situation is proof and a classic example of airline companies and their total failure to deliver on their marketing message of a purported premium service in higher fare classes and upper echelons of alliance and frequent flier tier status. Oneworld alliance premium recognition and global airline awards (i.e. Skytrax) are really farcical.
This scenario also demonstrates that my personal airline budget of USD60K plus per annum is wasted on and not valued by an airline like Qatar Airways.
In this overview I am reviewing my personal Qatar Airways in flight experience whilst traveling with my family.
QR Fare Class/Status: Business Class C (Full Flexi) for myself; Economy Class (Full) for my wife and daughter. I am Oneworld Emerald (Qantas Platinum).
First Leg Business: pleasant experience, good service, food average
Second Leg Business: awful experience, terrible service, food poor
Background: my wife and 4 year old daughter flying in Economy on same flights, as my company pays for my business class tickets. We planned to do an occasional seat swap between my wife and I, in order to share the load of looking after our daughter and let my wife (who had 2 x medical procedures in last 6 months) get some rest and sleep.
Issue: during first leg, staff happy to accommodate a seat swap between my wife and I, so I could assist in looking after our 4 year old daughter.
On second leg (which this summary mostly relates to), I explained to two Business Class Flight Attendants including Business Class Purser, that I would be going to my wife in economy to assist with our daughter.
Before we swapped seats, my wife also checked with an Economy Flight Attendant and they agreed is OK. I sat in Economy with my daughter for an hour initially, my wife in my Business seat. My wife came back after first hour, initially upset and then in tears due to a very nasty attitude from the Business Class Purser who:
a) slammed open the Business suite door, despite my wife having Do Not Disturb on
b) sarcastically and aggressively asked if she was alright, then without waiting for any answer or clarification from my wife
c) slammed the suite door shut and stormed off
d) the Business Class Purser returned again to my wife and demanded to "speak with your husband regarding why she is sitting in business" but refused to discuss the matter with my wife
Needless to say, my wife felt humiliated and denegrated, due to an unecessarily aggressively delivered message that she was not welcome to sit in my seat.
Consequently after we reverted to our original seating, my wife explained (in tears) to the Economy Purser the situation and treatment, who agreed this is no way to speak to someone particularly a paying customer. It was evident from my wife's discussion with the Economy Class Purser that this individual had a similar attitude and tone with other staff and that this attitude was not unique (at least with intra staff communication) with the Business Class Purser in question.
I consequently went and spoke to the Business Class Purser in question, due to the fact she needed to be set straight on the matter. I had to address the issue directly with her, since there were no other more senior staff apart from the pilot. I explained in no uncertain terms to the Purser that:
A) She had spoken to my wife in an agressive and inappropriate manner, which is not at all in the ethos of basic customer service
B) That I had previously advised several staff of our situation and that I would sit in my wife's seat in Economy, including that I advised her directly myself of this
C) I am the CEO of a company and would never even speak to my staff in this way, let alone a paying customer
D) That my wife was so shocked and upset at her poor customer service treatment, that she was in tears
E) Consequently I am so appalled at the situation I will be reporting her to the airline and after this trip am not flying with Qatar Airlines again
The Business Class Purser, whilst apologetic, obviously cognizant this was a career threatening situation and clearly trying to protect herself; denied behaving aggressively with my wife and simultaneously asking me not to report it. She made the point that it was company policy for lesser class (Economy) ticketed customers to not be allowed to sit in higher class (Business) seats.
I pose the following questions, to both the airline in question and the general public:
1) where is my wife supposed to sit whilst my daughter is attended to by myself, when we have paid for 2 x full fare Economy and 1 x full fare Business seats?
2) why is the apparent policy of fare class seat swapping not applied consistently across flights, communicated poorly and unclear; and at very least inappropriate for parents travelling in different fare classes?
3) why does a supposed manager in a service industry display such poor customer service and communication skills?
4) I wonder is the policy simply that fare class seat swapping is not permitted at all, or that the policy is applicable in certain circumstances and not others; and
5) Is additionally either unclear to staff and management, or not appropriate in all situations?
Needless to say with this situation I feel compelled to report this formally to the airline and simultaneously feel cheated of my hard-earned for our flight fares. Neither the Business fare, nor the Economy fare represent anywhere near basic expectations of value for money. We are not looking forward to completing our return flights.
Furthermore I fly very regularly for work and have flown Business Class on nearly all premium airlines (Singapore, Qantas, Emirates, Etihad); and my observation is that the overall service and food experience with Qatar Airlines Business Class is very sub-par to all these airlines. I could go into many details of service failure in these two flights, such as the inability to even provide my request for some fruit (went and got my own fruit cup from Economy) and many other service/food issues; however considering the above-mentioned matter those are insignificant and for another day.
For me, this entire situation is proof and a classic example of airline companies and their total failure to deliver on their marketing message of a purported premium service in higher fare classes and upper echelons of alliance and frequent flier tier status. Oneworld alliance premium recognition and global airline awards (i.e. Skytrax) are really farcical.
This scenario also demonstrates that my personal airline budget of USD60K plus per annum is wasted on and not valued by an airline like Qatar Airways.
Dec 26, 2019, 8:30 am
#1011
Join Date: Sep 2015
Posts: 795
The "miles travelled" divided by "time spent in the air" numbers in my dashboard personal travel stats (during either the last 12 months or over my lifetime) suggest that QR aircraft fly at over 1,000 miles per hour.
It's not a complaint, rant or problem, just an intractible issue with the time/space/IT continuum
It's not a complaint, rant or problem, just an intractible issue with the time/space/IT continuum
Dec 27, 2019, 1:47 am
#1012
Join Date: Jul 2008
Location: Currently in Sri Lanka
Programs: AF Platinum, UA Platinum Million Miler Lifetime Gold, QR Platinum, HH Lifetime Diamond, IHG Diamond
Posts: 345
Get a private jet. Nothing else will appease you.
Also, if you want Q Suites, buy those tickets. Buy your kids Q suites tickets if you want them there. Don't be cheap. Seat swapping is not allowed. Stop complaining and start following the rules.
No one here cares you are a CEO--many here are.
Take care.
Also, if you want Q Suites, buy those tickets. Buy your kids Q suites tickets if you want them there. Don't be cheap. Seat swapping is not allowed. Stop complaining and start following the rules.
No one here cares you are a CEO--many here are.
Take care.
Dec 27, 2019, 5:39 pm
#1013
Suspended
Join Date: Jul 2012
Location: Here
Programs: HHonors Diamond, AA EXP
Posts: 1,496
Just top up a bit more for your wife to fly in J. Your complaint is based on a favor which crew may or may not oblige. Just pay for J, other passengers in the cabin will not be appreciative of this seat swap game.
Dec 28, 2019, 4:45 am
#1014
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,592
Agree, at the end nobody cares on board if you paid FULL Y or you are on mistake fare.
Dec 31, 2019, 2:24 am
#1015
Join Date: Apr 2014
Location: Kazakhstan
Programs: BA Gold, AirAstana Silver (much use as chocolate teapot)
Posts: 867
Dec 31, 2019, 2:32 am
#1016
Join Date: Apr 2014
Location: Kazakhstan
Programs: BA Gold, AirAstana Silver (much use as chocolate teapot)
Posts: 867
For me, this entire situation is proof and a classic example of airline companies and their total failure to deliver on their marketing message of a purported premium service in higher fare classes and upper echelons of alliance and frequent flier tier status. Oneworld alliance premium recognition and global airline awards (i.e. Skytrax) are really farcical..
Sorry but this makes you sound a bit foolish. As a CEO you should know this is an insignificant amount to an airline. Add a couple of zeros they'll be interested.
Jan 16, 2020, 6:56 am
#1017
Join Date: Jan 2013
Posts: 88
1. No more butter and cheese in the food in Economy.
2. Business Class lounge in HIA (Doha) is always full from 12mn-3am. They don't open other lounges until the BC lounge is jam packed with passengers. Many people are walking around to look for vacant seats. It's like a market inside. Very poor customer service.
Time to switch to other FF program.
2. Business Class lounge in HIA (Doha) is always full from 12mn-3am. They don't open other lounges until the BC lounge is jam packed with passengers. Many people are walking around to look for vacant seats. It's like a market inside. Very poor customer service.
Time to switch to other FF program.
Jan 31, 2020, 8:04 am
#1018
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,090
1. No more butter and cheese in the food in Economy.
2. Business Class lounge in HIA (Doha) is always full from 12mn-3am. They don't open other lounges until the BC lounge is jam packed with passengers. Many people are walking around to look for vacant seats. It's like a market inside. Very poor customer service.
Time to switch to other FF program.
2. Business Class lounge in HIA (Doha) is always full from 12mn-3am. They don't open other lounges until the BC lounge is jam packed with passengers. Many people are walking around to look for vacant seats. It's like a market inside. Very poor customer service.
Time to switch to other FF program.
3. What ffp are you thinking about ?
Feb 16, 2020, 12:13 am
#1019
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,435
Holy manure the new safety video is annoying... just been blasted with it and the volume far too loud.
-A
-A
Feb 16, 2020, 7:21 am
#1020
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
Do they still play it twice, once in Arabic and again in English?