Mar 23, 2016, 11:15 pm
Last edit by: msm2000uk
Welcome to the best place to discuss your issue or complaint about QR.
Here on the QR Forum, we have seen and helped FTers with many different complaints, issues, and problems with Qatar Airways.
The official QR Contact line do not tend to show too much creativity in problem resolution, and can be a little slow.
The best options, are either through Twitter, or by email below.
So, before messaging QR directly ([email protected]), why not share your problem here, and see if we can assist?
Here on the QR Forum, we have seen and helped FTers with many different complaints, issues, and problems with Qatar Airways.
The official QR Contact line do not tend to show too much creativity in problem resolution, and can be a little slow.
The best options, are either through Twitter, or by email below.
So, before messaging QR directly ([email protected]), why not share your problem here, and see if we can assist?
Complaints / Rants / Problems with QR
Jan 26, 2017, 3:53 am
#436
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,078
I think it is 'out of sight out of mind' to save some cash. No drinks menu was evident.
Jan 26, 2017, 6:17 am
#437
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
I once heard a complaint from a QR FA. She said that some routes are notorious for having PAX who aren't familiar with water closets. She loathed having to deal with the mess they caused when relieving themselves in "alternative ways".
One can only immagine the horrors these people are capable of if they have soaking towels at their disposal.
One can only immagine the horrors these people are capable of if they have soaking towels at their disposal.
Most airlines seemed to have had issues with clogged toilets when the new generation B777s and A380s came on stream (and subsequent series) as they seemed to have a different type of toilet mechanism.
Jan 26, 2017, 9:48 am
#438
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
Sigh. Aren't they supposed to be improving the lounges for status passengers...?
Jan 26, 2017, 10:05 am
#439
Join Date: Apr 2012
Posts: 3,944
purple1addict isn't stopping other passengers in the lounge getting falling down drunk an improvement? 
Jan 26, 2017, 10:57 am
#440
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,078
To be honest, I would have thought people would have gotten over the novelty of 'free drinks' in a airport lounge once they had 'graduated' to Platinum.
Jan 26, 2017, 11:26 am
#441
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
Jan 26, 2017, 11:17 pm
#442
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Lavatory issues
Fragile tissues apart, I've nothing but praise and admiration for those cabin crew members who keep the long-haul lavatories spic and span. Compare and contrast with BA - they make an effort, but not too much of one
If I'm in 4K, please stop telling me to use the forward lavs in the single-cabin 777 business-class. I know I might get in your way crossing the galley behind me, and I know you want to protect the sanctity of economy-class access to lavatories. But I'm paying for comfort and convenience: so if those lavs are free, I'll continue to use them.
If I'm in 4K, please stop telling me to use the forward lavs in the single-cabin 777 business-class. I know I might get in your way crossing the galley behind me, and I know you want to protect the sanctity of economy-class access to lavatories. But I'm paying for comfort and convenience: so if those lavs are free, I'll continue to use them.
Jan 27, 2017, 6:22 pm
#444
Join Date: Sep 2015
Posts: 795
mispost
Last edited by Johnnieboy; Jan 28, 2017 at 4:20 am
Jan 28, 2017, 6:59 am
#445
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,193
I was wonderng that myself, flew RT ATL - Doh-Bom, last week, I just thought I could not find them (in Business)
Jan 28, 2017, 9:23 am
#446
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,221
Jan 28, 2017, 11:54 pm
#447
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
I can only presume you haven't experienced the use of flimsy facial tissues as towels, then?
Good description! I also hate that in trying to remove the bits that get stuck to them, some pax wash them down the drain of the sink which then gets clogged.
Good description! I also hate that in trying to remove the bits that get stuck to them, some pax wash them down the drain of the sink which then gets clogged.
Jan 31, 2017, 7:46 am
#448
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,221
Don't assume. I have been on long flights (not with QR) where there was only toilet paper left for wiping my hands and face. Like I said, this is a 1st world issue.
Feb 1, 2017, 3:41 am
#450
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,221
The QR CEO is concerned about public perception and writing a polite letter would do a LOT more than discussing the issue on FT. C'mon please be pro-active. Solve a 1st world issue in a 1st world way. ^
Last edited by tmac100; Feb 1, 2017 at 3:56 am