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Old Apr 9, 2015, 8:51 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:

Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :

Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge

Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)

For information on which lounge to use, when travelling with QR, at other airports, please see here.


Which Departure Lounge can I use?

Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.

Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.

HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.

HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.

Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).

Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.

Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.

Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).

Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.

Transit Options
Alternatives for long transits:
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QR Lounges at HIA

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Old Apr 25, 2015, 3:22 pm
  #1036  
 
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
Originally Posted by Crisu69
Was inside Al Mourjan many times with OW sapphire and on a Qatar economy flight. Up to now no problem.
Was denied access to Al Mourjan as OW Sapphire on QR Y last week.
ckx2 is offline  
Old Apr 25, 2015, 4:07 pm
  #1037  
 
Join Date: Jul 2012
Posts: 2,260
Originally Posted by ckx2
Was denied access to Al Mourjan as OW Sapphire on QR Y last week.
Did they fail to realise that BA Silver is OWS as opposed to QR Silver which is OWR, by any chance?
FlyingScientist is offline  
Old Apr 25, 2015, 10:44 pm
  #1038  
 
Join Date: Mar 2013
Location: SAN, MIA, GOT
Programs: BA Gold
Posts: 353
I had a couple of glasses in the upper bar then went down for a stroll and found this baby unopened, chilled and lonely. Mr Krug and I became very good friends.

DreamTrip is offline  
Old Apr 26, 2015, 12:08 am
  #1039  
 
Join Date: Jan 2015
Programs: QR Platinum
Posts: 470
Originally Posted by FlyingScientist
Did they fail to realise that BA Silver is OWS as opposed to QR Silver which is OWR, by any chance?
I do not think that this is the problem because the Oneworld status is also printed on the Qatar Priviledge Club Card and BA Card and additionally the Oneworld status is also printed on the ticket. At the escalator to the lounge they normally only scan the ticket.
Crisu69 is offline  
Old Apr 26, 2015, 12:10 am
  #1040  
 
Join Date: Jan 2015
Programs: QR Platinum
Posts: 470
Originally Posted by DreamTrip
I had a couple of glasses in the upper bar then went down for a stroll and found this baby unopened, chilled and lonely. Mr Krug and I became very good friends.


Nice, there was no stuff around and you drink the whole bottle?
Crisu69 is offline  
Old Apr 26, 2015, 5:31 am
  #1041  
 
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
Originally Posted by FlyingScientist
Did they fail to realise that BA Silver is OWS as opposed to QR Silver which is OWR, by any chance?
I'm AA Plat (Sapphire) - my BP got scanned and got politely told that I'm not allowed to enter the lounge due not traveling in First or Biz. Didn't want to argue and only had like an hour so I didn't question it.
ckx2 is offline  
Old Apr 26, 2015, 5:44 am
  #1042  
 
Join Date: Mar 2013
Location: SAN, MIA, GOT
Programs: BA Gold
Posts: 353
Originally Posted by Crisu69
Nice, there was no stuff around and you drink the whole bottle?
There were plenty of staff around
but I pourd my own glasses. Hardly any passengers in that corner so I enjoyed it all to myself. I had a 7 hour layover so I took my time.
DreamTrip is offline  
Old Apr 26, 2015, 6:40 am
  #1043  
 
Join Date: Oct 2007
Location: Germany
Programs: QR Gold, Skyteam Silver, Hilton Diamond, IHG Platinum
Posts: 144
Originally Posted by DreamTrip
I had a couple of glasses in the upper bar then went down for a stroll and found this baby unopened, chilled and lonely. Mr Krug and I became very good friends.

But you are not telling us you had the Krug from those glasses???
homer3152 is offline  
Old Apr 26, 2015, 8:50 am
  #1044  
 
Join Date: Jan 2015
Programs: QR Platinum
Posts: 470
Originally Posted by DreamTrip
I had a couple of glasses in the upper bar then went down for a stroll and found this baby unopened, chilled and lonely. Mr Krug and I became very good friends.

In about 1 week i will be again in doha with my economy flight with qatair and ow saphire, i will tell you what i got access and what i drink
Crisu69 is offline  
Old Apr 26, 2015, 11:13 pm
  #1045  
 
Join Date: Aug 2005
Location: Magic Kingdom
Programs: AA Exp, Radisson VIP, Expedia OneKey Platinum, Hilton Gold, Bonvoy Gold, Hyatt Explorist, Amex Plati
Posts: 448
From a transit on the night of the 23rd of April:

1. I got to the lounge around 6:30 pm. Contrary to prior visits when the lounge was almost empty at this time, it was full and even a bit of a madhouse. Especially the upstairs restaurant was packed and staff were straining to keep the buffet stocked. Things quieted down a couple of hours later. Then came the usual late night rush, although still not as busy as when I first got to the lounge.

2. If you have a long layover don't forget to use the lockers so you can lighten your load while you roam the lounge or go shopping out in the terminal.

3. In recognition of recent posting traffic I feel compelled to note that the Krug was plentiful and flowing freely.

4. For the all important question of the Safwa lounge opening, I asked 3 different people. I asked one man at the bar, the lady in the business center, and one of the guys at the lounge front desk. All of them pretty much said late May, one of them even said May 20th. All agreed that it would be impossible before then. It's rare to get roughly the same answer from three different people. So this unusual bit of consistency from QR staff would seem to say the late May opening is a pretty sure thing.

5. Out in the terminal, D and E concourses are still closed except for the lower level bus gates in each. I saw no sign of any work being done on the North Node lounges.
arabiamark is offline  
Old Apr 26, 2015, 11:21 pm
  #1046  
 
Join Date: Mar 2013
Location: SAN, MIA, GOT
Programs: BA Gold
Posts: 353
Originally Posted by homer3152
But you are not telling us you had the Krug from those glasses???
HAH! That would just be desperate. But no, the champagne glasses are hanging under the cart.
DreamTrip is offline  
Old Apr 27, 2015, 3:23 am
  #1047  
 
Join Date: Mar 2008
Location: London (~75% of the year).
Programs: AA PPro
Posts: 477
Originally Posted by arabiamark
2. If you have a long layover don't forget to use the lockers so you can lighten your load while you roam the lounge or go shopping out in the terminal.

I was about to add that as useful info for the wikipost, and thus spotted the bulk of what I put there had been edited out. With good intentions I believe, what's left is crisp: the most useful 20% of the info. But an edit like that with no comment in the thread or PM to the person being effectively over-ruled seems... well it leaves me with two questions: (a) is edit history available on the wikipost?, (b) what's the etiquette for editing the wikipost?
zoombee is offline  
Old Apr 27, 2015, 6:04 am
  #1048  
 
Join Date: May 2011
Programs: FB plf; IB oro; LA black; ET silver
Posts: 459
Originally Posted by arabiamark
...
4. For the all important question of the Safwa lounge opening, I asked 3 different people. I asked one man at the bar, the lady in the business center, and one of the guys at the lounge front desk. All of them pretty much said late May, one of them even said May 20th. All agreed that it would be impossible before then. It's rare to get roughly the same answer from three different people. So this unusual bit of consistency from QR staff would seem to say the late May opening is a pretty sure thing.
...
Hope it will take place before the 23rd .
Thanks for this great info.
saraoutou is offline  
Old Apr 27, 2015, 6:13 am
  #1049  
 
Join Date: Jul 2012
Location: ARN
Programs: BAEC Gold, TK*Elite+, EBD, FBG, EKS, IHG Royal Ambassador
Posts: 768
Originally Posted by ckx2
I'm AA Plat (Sapphire) - my BP got scanned and got politely told that I'm not allowed to enter the lounge due not traveling in First or Biz. Didn't want to argue and only had like an hour so I didn't question it.
Strange. i looked on the signs by the escalator yesterday when I passed through yesterday. It clearly said access for: First and Business passangers (I assume it meant QR, dont remember now), Qatar Gold and Platinum, Oneworld Sapphire and Emerald.
johhenrik is offline  
Old Apr 27, 2015, 7:41 am
  #1050  
 
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 709
Originally Posted by johhenrik
Strange. i looked on the signs by the escalator yesterday when I passed through yesterday. It clearly said access for: First and Business passangers (I assume it meant QR, dont remember now), Qatar Gold and Platinum, Oneworld Sapphire and Emerald.
Correct I noted that this morning as well
thegreatmrsj is offline  


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