AM : BCN - GRU $1200-$1400 RT Business (I Class)
#76
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,608
Are you speaking with AM? I am considering to postpone the trip by 3 months but will keep the dates if changing costs +1k.
On the other side they changed my return do to a cancellation on the CDG-BCN segment and all the alternatives I suggested came with a reprice of the ticket because, apparently, the fare bucket “I” was not available and they had to book me in C.
At the end I kept the itinerary they offered, but it will mean over 6h @ CDG.
On the other side they changed my return do to a cancellation on the CDG-BCN segment and all the alternatives I suggested came with a reprice of the ticket because, apparently, the fare bucket “I” was not available and they had to book me in C.
At the end I kept the itinerary they offered, but it will mean over 6h @ CDG.
All I thought is that first voluntary change is free of charge + fare difference and probably some service call fee. But they keep saying rocket prices.
#77
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,608
AM seems to be complete ......... I called in and got very well English speaking agent. I specifically asked him if I need to change my flights if the first voluntary change is free of charge = confirmed, no need to pay 300 USD for first voluntary change but the fare difference applies. Then I got him my new flights for February for multi city of 4 flights / 6 segments. All on AM metal for long haul, literally the same flights as I have in my original booking. For the original I paid 1082 EUR, the new flight on website is on 1089 EUR, same I class.
He came back with around 3500 EUR fare difference. The reason is that on AM website there are special promotion flights which he can not get because he is in call centre and they do not see the same what is on the AM website. The fare difference is what the system shows him at the moment to be charged in case of change, he suggested I just buy new flights if it is 3,5 times cheaper. I am lost in this. I have recorded the conversation but I paid with Revolut, so any chargeback is going to be tough. And I am leaving on Wednesday. Since this is not about HUCA because HUCA was done 20 times, I dont know what else.
He came back with around 3500 EUR fare difference. The reason is that on AM website there are special promotion flights which he can not get because he is in call centre and they do not see the same what is on the AM website. The fare difference is what the system shows him at the moment to be charged in case of change, he suggested I just buy new flights if it is 3,5 times cheaper. I am lost in this. I have recorded the conversation but I paid with Revolut, so any chargeback is going to be tough. And I am leaving on Wednesday. Since this is not about HUCA because HUCA was done 20 times, I dont know what else.
#78
Join Date: Aug 2007
Location: Marseille, France
Programs: AF Plat Ultimate, BA GGL, MS Elite
Posts: 475
I've been through an OTA, and it was a pain. At the end, since I had my BCN CDG cancelled, I asked to start my trip in CDG instead, it was granted... after more than 30 calls ( the argue was they could not give me an option to fly AF, so I asked, fair enough remove that flight!).
Good luck all.
Good luck all.
Last edited by milesaddict; Jan 24, 2022 at 3:24 am
#79
Original Poster
Join Date: Oct 2015
Location: AUS
Programs: DL/HH/IHG/BW/Caesar's Diamond (Select), UA 1K, AA EXP, Marriott/MGM Gold, Hertz/Avis PC
Posts: 154
I wish I had something positive to contribute. I’m sorry 747, that sounds like a nightmare.
on the bright side for me, my repositioning flight to Spain went without a hitch and I just confirmed my La Premiere upgrade for $1000
on the bright side for me, my repositioning flight to Spain went without a hitch and I just confirmed my La Premiere upgrade for $1000
#80
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,346
For those of you doing this run .... the FlyCovidTestCenter is literally 100 ft from Air Europa/Air France check in. My antigen test result was ready in less than 15 minutes - thankfully negative!
Also, you need to fill out Brazil ANVISA health declaration - I didn't realize this, but did it at airport ; had to show it to AF agent before she would give me boarding pass.
Also, you need to fill out Brazil ANVISA health declaration - I didn't realize this, but did it at airport ; had to show it to AF agent before she would give me boarding pass.
#81
Join Date: Oct 2017
Location: Amsterdam
Programs: Flying Blue Platinum, Oneworld pleb, Accors Hotel Gold
Posts: 178
For those of you doing this run .... the FlyCovidTestCenter is literally 100 ft from Air Europa/Air France check in. My antigen test result was ready in less than 15 minutes - thankfully negative!
Also, you need to fill out Brazil ANVISA health declaration - I didn't realize this, but did it at airport ; had to show it to AF agent before she would give me boarding pass.
Also, you need to fill out Brazil ANVISA health declaration - I didn't realize this, but did it at airport ; had to show it to AF agent before she would give me boarding pass.
#83
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,608
#84
Original Poster
Join Date: Oct 2015
Location: AUS
Programs: DL/HH/IHG/BW/Caesar's Diamond (Select), UA 1K, AA EXP, Marriott/MGM Gold, Hertz/Avis PC
Posts: 154
Anyways if anyone is on AM016 (MEX-GRU) today, come say hey, I’m in 10J.
#85
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,608
#86
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,346
Yay, I am happy I went up to departures, I knew there would be a problem if "re-checking". This way, no need to show anything. Anyway I do have PCR too. I am on 10F, MarkCron is on the plane too and we should do some damage to AM, if it was not for four of us, that would be completely ghost flight today.
#87
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,608
#89
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,346
#90
Original Poster
Join Date: Oct 2015
Location: AUS
Programs: DL/HH/IHG/BW/Caesar's Diamond (Select), UA 1K, AA EXP, Marriott/MGM Gold, Hertz/Avis PC
Posts: 154