xONEx online tool bugs thread
Jul 27, 2015, 11:12 am
#466
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
Jul 27, 2015, 8:52 pm
#467
Join Date: Apr 2007
Programs: qantas platinum (OWE), hyatt platinum, hertz gold
Posts: 205
Jul 27, 2015, 9:33 pm
#468
Moderator, OneWorld
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,802
I think the tool is having problem with BA for the moment; I tried putting together a DONE4 ex-JNB the day before yesterday with JNB-LHR as the first leg, and it kept routing me through DOH, no BA nonstops shown, despite they were wide open with D inventory. It didn't used even to show QR on the first segment... Patience, grasshopper.
Jul 27, 2015, 10:26 pm
#469
Join Date: Apr 2007
Programs: qantas platinum (OWE), hyatt platinum, hertz gold
Posts: 205
I think the tool is having problem with BA for the moment; I tried putting together a DONE4 ex-JNB the day before yesterday with JNB-LHR as the first leg, and it kept routing me through DOH, no BA nonstops shown, despite they were wide open with D inventory. It didn't used even to show QR on the first segment... Patience, grasshopper.
Aug 1, 2015, 7:02 pm
#470
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Unable to install oneworld timetable on Win 8.1
Title says it all. My CPU is 64-bit.
I have been using this app for a long time.
Recently I have to download and install the ow timetable due to a corrupted file. After the installation and upon launching, the app opens up with a message something to the effect "can't locate file blah blah ..."
Seems like the oneworld app is 32-bit; but that shouldn't matter. I had run it for years until it was corrupted.
Any help is appreciated. Or should I post it in the Travel Technology Forum?
I have been using this app for a long time.
Recently I have to download and install the ow timetable due to a corrupted file. After the installation and upon launching, the app opens up with a message something to the effect "can't locate file blah blah ..."
Seems like the oneworld app is 32-bit; but that shouldn't matter. I had run it for years until it was corrupted.
Any help is appreciated. Or should I post it in the Travel Technology Forum?
Aug 1, 2015, 8:57 pm
#471
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,784
I think the tool is having problem with BA for the moment; I tried putting together a DONE4 ex-JNB the day before yesterday with JNB-LHR as the first leg, and it kept routing me through DOH, no BA nonstops shown, despite they were wide open with D inventory. It didn't used even to show QR on the first segment... Patience, grasshopper.
Aug 6, 2015, 12:43 pm
#472
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
I'm having a similar issue. I'm trying to put together an itinerary CPT or JNB-DOH- but the tool only displays flights via connecting cities (including PLZ and DUR). And when I try to go CPT or JNB-LHR it also only gives flights via PLZ or DUR. QR doesn't enter the equation.
Not sure why the BA flights to LHR aren't working. Try WDH-JNB-LHR... and see if that works.
Aug 10, 2015, 12:59 am
#474
Join Date: Aug 2015
Posts: 3
Hello Guys,
I have been trying to start my own itinerary for the One World Explorer ticket but it just won't let, I keep clicking on the "start a new itinerary" on their website, it doesn't send me to another page. I tried entering from different PCs and different browsers nothing helped.
P.S: I am currently living in Qatar, I have heard that it doesn't work for people living in southern countries.
Please help me, I have become desperate.
Thanks!!!
I have been trying to start my own itinerary for the One World Explorer ticket but it just won't let, I keep clicking on the "start a new itinerary" on their website, it doesn't send me to another page. I tried entering from different PCs and different browsers nothing helped.
P.S: I am currently living in Qatar, I have heard that it doesn't work for people living in southern countries.
Please help me, I have become desperate.
Thanks!!!
Aug 10, 2015, 2:17 am
#475
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Aug 27, 2015, 7:34 am
#476
Join Date: Mar 2007
Location: YUL
Programs: BAEC Gold
Posts: 129
QF and D availability
I am trying to build a DONE4 and I have problems selecting the QF11 flight SYD-JFK between December 25 and 30, even though EF shows D availability for most dates in this period. If I select a date in January 2016, the flight is displayed and can be selected.
The same problem occurs for booking trans Tasman flights, and for all dates I have tested in this case. Again, I can see D availability but the online tool does not return any option.
Can I reasonably assume that this is a bug and that I will be able to select these flights if I call the AA desk?
The same problem occurs for booking trans Tasman flights, and for all dates I have tested in this case. Again, I can see D availability but the online tool does not return any option.
Can I reasonably assume that this is a bug and that I will be able to select these flights if I call the AA desk?
Sep 15, 2015, 4:01 pm
#478
Join Date: Apr 2015
Posts: 498
Hello Guys,
I have been trying to start my own itinerary for the One World Explorer ticket but it just won't let, I keep clicking on the "start a new itinerary" on their website, it doesn't send me to another page. I tried entering from different PCs and different browsers nothing helped.
P.S: I am currently living in Qatar, I have heard that it doesn't work for people living in southern countries.
Please help me, I have become desperate.
Thanks!!!
I have been trying to start my own itinerary for the One World Explorer ticket but it just won't let, I keep clicking on the "start a new itinerary" on their website, it doesn't send me to another page. I tried entering from different PCs and different browsers nothing helped.
P.S: I am currently living in Qatar, I have heard that it doesn't work for people living in southern countries.
Please help me, I have become desperate.
Thanks!!!
If it does congrats, same thing happen to me, doesnt matter which pc or browser I use. Cant be resolve, it will fix itself in a couple of days (4 for me while i am desperately trying to book my first rtw)
If it does not, then I dont know sorry
Sep 16, 2015, 1:57 am
#479
Join Date: Aug 2015
Posts: 3
Try useing the mouse click and drag the new itinerary screen ( I assume u click ur travel.class and number of traveller) does the map show up?
If it does congrats, same thing happen to me, doesnt matter which pc or browser I use. Cant be resolve, it will fix itself in a couple of days (4 for me while i am desperately trying to book my first rtw)
If it does not, then I dont know sorry
If it does congrats, same thing happen to me, doesnt matter which pc or browser I use. Cant be resolve, it will fix itself in a couple of days (4 for me while i am desperately trying to book my first rtw)
If it does not, then I dont know sorry
Thank you for your answer anyway
Sep 25, 2015, 7:04 pm
#480
Join Date: Feb 2002
Location: MEL
Posts: 2,441
Same here. Trying to add a SYD-AKL flight in March 2016. QF flies 5x/day - the tool insists the only available flight is a LAN flight. Similarly adding PHX-ANC -- this is an (old) US Air flight (now AA) that is flown year-round - the tool insists there are no flights. In both these cases, if you simply do a flight search from the oneworld homepage, the flights show up fine. As is, the tool is useless....