xONEx online tool bugs thread
Aug 6, 2016, 8:30 pm
#511
Moderator, Hilton Honors
Original Poster
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Aug 25, 2016, 6:19 am
#512
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Is this a new one?
It only appears after I fill in segment 8.
It's an annoying one because I can't remove the city from my itinerary: the "back to the map" link doesn't work until you delete the errors. But if you change it out of a surface sector you get a different error. Eventually by changing the sectors around it to and from surface sectors it cleans itself up.
Also, no Jet Connect flights loaded, as far as I can see.
It only appears after I fill in segment 8.
It's an annoying one because I can't remove the city from my itinerary: the "back to the map" link doesn't work until you delete the errors. But if you change it out of a surface sector you get a different error. Eventually by changing the sectors around it to and from surface sectors it cleans itself up.
Also, no Jet Connect flights loaded, as far as I can see.
Last edited by Calchas; Aug 25, 2016 at 6:24 am
Sep 14, 2016, 1:24 pm
#515
Join Date: Sep 2016
Posts: 25
Sep 14, 2016, 2:25 pm
#516
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Hmm, I am trying to add a direct segment BNE-AKL in the tool, but no flights are showing up. Such a flight exists in the flight search operated by JetConnect, but the tool is only showing indirect flights for the days I've checked (~July 2017). Weird thing is that the date popup on the tool colours the days dark blue to indicate there should be a direct flight...but after the search there is none.
Sep 25, 2016, 6:55 pm
#518
Join Date: Nov 2015
Posts: 18
Does anyone have any ideas on why these two itineraries are priced very differently by the online RTW tool? Tested both of these just now:
Both start on JJ8163 from JNB to SAO and touch 5 continents. Shouldn't the base fare be the same? Thank you for any insight! 🙌
- USD 3778 ($2991 base + $787) - LONE5 - Routing: Johannesburg - Sao Paulo - Buenos Aires - Santiago - Easter Island - Tahiti - Auckland - Sydney - Shanghai - Hong Kong - Delhi - Tokyo - Bangkok - Amman - Vienna - London - Mauritius
- USD 2784 ($2038 base + $746) - LONE5 - Routing: Johannesburg - Sao Paulo - Santiago - Easter Island - Santiago - Buenos Aires - Dallas/Ft. Worth - Beijing - Hong Kong - Delhi - Tokyo - Bangkok - Amman - Istanbul - London - Mauritius
Both start on JJ8163 from JNB to SAO and touch 5 continents. Shouldn't the base fare be the same? Thank you for any insight! 🙌
Sep 26, 2016, 10:52 am
#520
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
Does anyone have any ideas on why these two itineraries are priced very differently by the online RTW tool? Tested both of these just now:
Both start on JJ8163 from JNB to SAO and touch 5 continents. Shouldn't the base fare be the same? Thank you for any insight! 🙌
- USD 3778 ($2991 base + $787) - LONE5 - Routing: Johannesburg - Sao Paulo - Buenos Aires - Santiago - Easter Island - Tahiti - Auckland - Sydney - Shanghai - Hong Kong - Delhi - Tokyo - Bangkok - Amman - Vienna - London - Mauritius
- USD 2784 ($2038 base + $746) - LONE5 - Routing: Johannesburg - Sao Paulo - Santiago - Easter Island - Santiago - Buenos Aires - Dallas/Ft. Worth - Beijing - Hong Kong - Delhi - Tokyo - Bangkok - Amman - Istanbul - London - Mauritius
Both start on JJ8163 from JNB to SAO and touch 5 continents. Shouldn't the base fare be the same? Thank you for any insight! 🙌
Nov 5, 2016, 8:27 pm
#521
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
Just tried the tool for the first time. Here's the itin I was trying to book: CAI-LHR-DOH-CDG-DOH-SYD-NRT-DEL-NRT-CMB-NRT-BOS-LAX-MBJ-LAX-DOH-CAI. The only problem I had with the online tool is that it would only allow 15 segments. Said that my itin was invalid for too many segments. Removed the last one (DOH-CAI) and it was fine. (Since it's not until July, I assume that there will be schedule changes before I start, anyway.)
So I called AA RTW Desk and booked it there. Very nice and apparently knowledgeable agent; he validated it, was mildly amused that I'm flying so much with only one real stop (BOS). (I also have a >24 hour stop in Los Angeles, but barely, at 27 hours. Just enough time to have a day off and maybe do a little sightseeing.) Submitted to rate desk for faring, should be back in a day or two.
The recent rule change so that local ticket issue in country of origin is no longer required is a most welcome one. Makes the whole process much smoother. Unfortunately, this will undoubtedly cost Mindpearl some non-trivial amount of business, -- they were always both knowledgeable and pleasant to deal with.
So I called AA RTW Desk and booked it there. Very nice and apparently knowledgeable agent; he validated it, was mildly amused that I'm flying so much with only one real stop (BOS). (I also have a >24 hour stop in Los Angeles, but barely, at 27 hours. Just enough time to have a day off and maybe do a little sightseeing.) Submitted to rate desk for faring, should be back in a day or two.
The recent rule change so that local ticket issue in country of origin is no longer required is a most welcome one. Makes the whole process much smoother. Unfortunately, this will undoubtedly cost Mindpearl some non-trivial amount of business, -- they were always both knowledgeable and pleasant to deal with.
Nov 5, 2016, 9:24 pm
#522
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,819
Just tried the tool for the first time. Here's the itin I was trying to book: CAI-LHR-DOH-CDG-DOH-SYD-NRT-DEL-NRT-CMB-NRT-BOS-LAX-MBJ-LAX-DOH-CAI. The only problem I had with the online tool is that it would only allow 15 segments. Said that my itin was invalid for too many segments. Removed the last one (DOH-CAI) and it was fine. (Since it's not until July, I assume that there will be schedule changes before I start, anyway.)
So I called AA RTW Desk and booked it there. Very nice and apparently knowledgeable agent; he validated it, was mildly amused that I'm flying so much with only one real stop (BOS). (I also have a >24 hour stop in Los Angeles, but barely, at 27 hours. Just enough time to have a day off and maybe do a little sightseeing.) Submitted to rate desk for faring, should be back in a day or two.
The recent rule change so that local ticket issue in country of origin is no longer required is a most welcome one. Makes the whole process much smoother. Unfortunately, this will undoubtedly cost Mindpearl some non-trivial amount of business, -- they were always both knowledgeable and pleasant to deal with.
So I called AA RTW Desk and booked it there. Very nice and apparently knowledgeable agent; he validated it, was mildly amused that I'm flying so much with only one real stop (BOS). (I also have a >24 hour stop in Los Angeles, but barely, at 27 hours. Just enough time to have a day off and maybe do a little sightseeing.) Submitted to rate desk for faring, should be back in a day or two.
The recent rule change so that local ticket issue in country of origin is no longer required is a most welcome one. Makes the whole process much smoother. Unfortunately, this will undoubtedly cost Mindpearl some non-trivial amount of business, -- they were always both knowledgeable and pleasant to deal with.
Nov 5, 2016, 11:39 pm
#523
Join Date: Sep 2004
Location: country Western Australia
Programs: QF SG(LTS) - AA LTG(1MM)
Posts: 2,771
I had no comments re: CAI start when I booked last Friday, other than call back on Mon/Tue to day after the rates people have time enough to calculate.
I suspect it is still a bit early for Cairo specific comments. Or maybe all the die-hard xONEx people already have their tickets for the next year.
Happy wandering
Fred
I suspect it is still a bit early for Cairo specific comments. Or maybe all the die-hard xONEx people already have their tickets for the next year.
Happy wandering
Fred
Nov 5, 2016, 11:48 pm
#524
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
No comments about ex-CAI fares. Agent couldn't have been more pleasant, actually. I expect that by Monday, they'll start to figure this out.
Nov 6, 2016, 9:53 am
#525
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
I had no comments re: CAI start when I booked last Friday, other than call back on Mon/Tue to day after the rates people have time enough to calculate.
I suspect it is still a bit early for Cairo specific comments. Or maybe all the die-hard xONEx people already have their tickets for the next year.
Happy wandering
Fred
I suspect it is still a bit early for Cairo specific comments. Or maybe all the die-hard xONEx people already have their tickets for the next year.
Happy wandering
Fred