On a DONE3 currently. Had first flight last week.
Wanting to change 2nd last flight ~4 weeks away. (HKG-SIN to a later flight)

Rules state this type of change is free, but I've had some push back on that while trying to do changes like this in recent years.

Who will asking about the change be easier? QF (ticket issuer), CX (operator) or AA (marketing carrier).

If you can find a senior at QF think thats the way I would go but in reality any of the 3 should make the changes

Currently processing routing changes to an existing DONE4 with the first 2 segments already flown. It will become a DONE6. I would like to get feedback on the following new DONE6 routing, specifically the last visit to Europe followed by Africa. I believe the way I have it now is not possible to do, but please confirm if I am right or wrong. Dismiss the AMM segment, it was added to protect me due to QR ban and will not count as an extra segment.

CAI-(xAMM)-xDOH-JFK-LAX-xDFW-JFK-SCL-xJFK-HKG-NRT-CMB-NRT-MEL-xNRT-MAD-JNB-DOH

thanks!

There are potentially a number of issues I see:

1. The rule for a second visit to Europe/Middle East, back when your purchased your ticket (last November?), required that one of the visits be a transfer without stopover.
   When Europe/Middle East is your continent of origin, then this means the first return to the continent (your NRT-MAD-JNB) must be the transit without stopover visit, in MAD; therefore it must be ...xNRT-xMAD-JNB... :eek:
   
2. Your proposed DONE6 is 17 segments, one more than the allowed 16 - this is because of your re-route CAI-xAMM-DOH, which was presumably originally CAI-DOH and had to be re-routed due to the Egyptian government's newish restrictions on direct flights to DOH
   BUT - how many segments did your original DONE4 have?
   If it was less than 16 segments, then the airline might claim that one of your unused segments was used for the extra segment at the beginning
   Note that this is just my opinion, which may well be wrong - maybe an FTer with good ticketing knowledge (such as [MENTION=204888]JAXBA[/MENTION] or [MENTION=648695]Calchas[/MENTION]) can chime in

Thanks for the clarification. Yes, it was booked and ticketed in 11/2016. I do need to make a stopover in MAD... so would either of these two alternative routings fix the issue (and/or raise new ones)?

CAI-(xAMM)-xDOH-JFK-LAX-xDFW-JFK-SCL-xLAX-MEL-NRT-CMB-NRT-CGK-HKG-JNB-MAD-DOH

[or]

CAI-(xAMM)-xDOH-JFK-LAX-xDFW-JFK-SCL-xJFK-HKG-NRT-CMB-NRT-MEL-xHKG-JNB-MAD-DOH


Correct, I was protected due to the QR ban in the region. I had full 16 segments in my original DONE4. At the time of the involuntary re-routing, AA RTW split the original DONE4 e-ticket and created a new one only for the CAI-xAMM-xDOH-JFK segments. They kept the original e-ticket for the remaining segments. They did this to avoid problems with future re-issues and maybe to bypass the 16 segment e-ticket limit that I have read about in other OW threads. AA documented all of this in the PNR notes. I have spoken several times with them over the past weeks and they never brought it up. It shouldn't be a problem in this particular case...

Out of interest: What do they put in the fare calculation box of the second ticket? Just leave it blank?

Both of these routes do not have the second visit to Europe/Middle East and so the issue about one visit being a "transfer without stopover" does not arise
And so you merely have the rules of no more than four flight segments in the continent and no more than two stopovers in the continent of origin, which are not issues on either of the routes.



You were obviously way ahead of me on this one :D
And I was confident that [MENTION=204888]JAXBA[/MENTION] and [MENTION=648695]Calchas[/MENTION] would provide their knowledge^

I think QF, CX and AA would reissue without a fee. Since CX is the operator, I'd try CX first. Recently I had made several date changes by calling CX. All without any problem whatsoever.

When I asked AA to change (PDX-LAX time change) an AA coded and operated flight on DONE3 last year, they tried to charge me the reroute fee.

Changing a transit to a stopover (or vica versa) will likely be considered a re-route :( And require a re-issue (with fee).

Happy wandering
Fred

And I've never asked for such a change.
The change last year was to depart 2 hours earlier after a 3 day stopover.
The change this time is to depart in the afternoon instead of the morning (10 hour connection instead of 2 hour)

is there any reason why there isnt any xONEx fare from Canada or USA?

I can see them filed as usual on NYCNYC and YTOYTO. What city are you examining?