Oneworld booking and pricing experiences
#2701
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,913
The same routing from Oslo, just been told by British Airways that you are not allowed hitting London 2 times, they see it as backtracking (unable to price in Amadeus).
While the exact same route in Travelport is pricing it, but unable to store the fare, reason, exceeds more then 20 taxes (must be done manually. so no guaranteed quote).
Created also on the RTW tool, valid routing but unable to price it because the flight from Miami to Los Angeles is in Y.
Any experts on this issue?
Giles_G thanks for your patience.
Any experts on this issue?
regards
While the exact same route in Travelport is pricing it, but unable to store the fare, reason, exceeds more then 20 taxes (must be done manually. so no guaranteed quote).
Created also on the RTW tool, valid routing but unable to price it because the flight from Miami to Los Angeles is in Y.
Any experts on this issue?
Giles_G thanks for your patience.
Any experts on this issue?
regards
EU/UK-South America-North America-Asia-UK/EU-Africa-EU
For ARN-MADx-BOG surface BAQ-MIA-MIA-LAX-HND-BKK-CMB-BOM-LHR-NBO-LHR-ARN try BOM-DOH-NBO
#2702

Join Date: Jan 2023
Posts: 34
I've got a QF plated DONE with an AA segment. From AA's MMB flow I can get a full fare and taxes breakdown, so I assume data sharing happens between all OW carriers on these regardless of ticketing carrier. Given how tightly coupled AA and BA's revenue based points systems are, I suspect BA will get segment based fare costs pretty easily. That said, I'll be crediting this to BA when I fly in a couple months, so will report back.
#2703

Join Date: Feb 2025
Posts: 15
Thanks so much for your thoughtful reply Mwenenzi . I am thinking its just about OK because:
a. its not using the same two airports in the same direction (e.g. LHR-DOH twice)
b. Its not stopping in the same origin country more than once (ie. Sweden or Norway)
c. Its still only 2 stopovers within the origin continent
d. as you say I believe there is an exception where you are allowed to cross from Europe/ME to Africa once in each direction (see shouty rule quote below)
"ONLY ONE INTERCONTINENTAL DEPARTURE AND ONE INTERCONTINENTAL ARRIVAL PERMITTED IN EACH CONTINENT EXCEPT AS FOLLOWS -
1. TWO PERMITTED IN NORTH AMERICA.
2. TWO PERMITTED IN ASIA.
3. TWO PERMITTED IN EUROPE/MIDDLE EAST FOR TRAVEL TO/FROM/VIA AFRICA. IF TRAVEL IS TO/FROM EUROPE IN BOTH DIRECTIONS ITINERARY MAY NOT INCLUDE MAURITIUS/SOUTH AFRICA."
The AA desk did OK this itinerary. However, it may be that you are meant to come back to your origin airport straight after the trip south? (I can't see this in the rules though, therefore dare I say the BA desk may have been wrong? We will find out.. )
a. its not using the same two airports in the same direction (e.g. LHR-DOH twice)
b. Its not stopping in the same origin country more than once (ie. Sweden or Norway)
c. Its still only 2 stopovers within the origin continent
d. as you say I believe there is an exception where you are allowed to cross from Europe/ME to Africa once in each direction (see shouty rule quote below)
"ONLY ONE INTERCONTINENTAL DEPARTURE AND ONE INTERCONTINENTAL ARRIVAL PERMITTED IN EACH CONTINENT EXCEPT AS FOLLOWS -
1. TWO PERMITTED IN NORTH AMERICA.
2. TWO PERMITTED IN ASIA.
3. TWO PERMITTED IN EUROPE/MIDDLE EAST FOR TRAVEL TO/FROM/VIA AFRICA. IF TRAVEL IS TO/FROM EUROPE IN BOTH DIRECTIONS ITINERARY MAY NOT INCLUDE MAURITIUS/SOUTH AFRICA."
The AA desk did OK this itinerary. However, it may be that you are meant to come back to your origin airport straight after the trip south? (I can't see this in the rules though, therefore dare I say the BA desk may have been wrong? We will find out.. )
#2704




Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,877
I am trying to book a DONE3 xTYO.
First leg is on JL from HND to BKK.
First long-haul/intercontinental routing is BKK-xHKG-oLAX on CX.
I contacted CX in Tokyo but they said to contact JAL as they are the carrier on the first leg.
How do I get this ticketed? Call JAL in the U.S.? Use the AA RTW desk, perhaps?
First leg is on JL from HND to BKK.
First long-haul/intercontinental routing is BKK-xHKG-oLAX on CX.
I contacted CX in Tokyo but they said to contact JAL as they are the carrier on the first leg.
How do I get this ticketed? Call JAL in the U.S.? Use the AA RTW desk, perhaps?
Last edited by Always Flyin; Feb 11, 2025 at 8:48 pm
#2705




Join Date: Mar 2008
Location: London, UK
Programs: AY Platinum (BA refugee), AA liftime gold
Posts: 689
I am trying to book a DONE3 xTYO.
First leg is on JL from HND to BKK.
First long-haul/intercontinental routing is BKK-xHKG-oLAX on CX.
I contacted CX in Tokyo but they said to contact JAL as they are the carrier on the first leg.
How do I get this ticketed? Call JAL in the U.S.? Use the AA RTW desk, perhaps?
First leg is on JL from HND to BKK.
First long-haul/intercontinental routing is BKK-xHKG-oLAX on CX.
I contacted CX in Tokyo but they said to contact JAL as they are the carrier on the first leg.
How do I get this ticketed? Call JAL in the U.S.? Use the AA RTW desk, perhaps?
#2706




Join Date: Oct 2005
Location: RTM & BFV
Programs: QR
Posts: 1,182
Mwenenzi,
Thank you.
Routing below.
For OSL-MAD-BOG surface BAQ-MIA-LAX-HND-BKK-CMB-BOM-DOH-NBO-DOH-LHR-OSL (also when travelling NBO-DOH-LHR-OSL) prices it as DGLOB34.
What i am missing here?
British Airways confirmed again today not valid backtracking story (even with the screenshot from Oneworld RTW tool).
American Airways very firm valid.
Qatar Airways hesitating, but also valid as long it does autoprice.
Iberia no comment, useless.
regards
#2707




Join Date: Dec 2004
Location: Finland
Programs: BA Gold, LH Senator, SPG Gold
Posts: 360
What are the experiences with refunding ongoing DONEx ticket? Can they (e.g. QF) calculate the remaining amount easily, and are there any pitfalls apart from the 5% fee? I'd like to ask how they calculate it in the first place but :-)
We have done EUR-APAC-ASIA legs with ASIA-to-NA, local NA, and back to EU flights remaining and for our travel needs, cancelling the ticket is a viable option.
We have done EUR-APAC-ASIA legs with ASIA-to-NA, local NA, and back to EU flights remaining and for our travel needs, cancelling the ticket is a viable option.
#2709
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
Not really viable. If you fail to complete your ticket, the airline has the right to reprice the flights you did take as a series of one-way flights, undoubtedly much more expensive than the cost of your DONEx ticket. If your situation is that you don't need the remaining flights, you may want to fly them anyway, both to earn the extra miles and to avoid oppressive repricing by the rules. If you can't fly the remaining flights, I would suggest changing the dates to as far out as you can then just don't fly them. It's very unlikely that the airline will realize that you never completed the ticket, and anecdotal evidence in various FT threads confirms this.
#2710
FlyerTalk Evangelist




Join Date: Mar 2013
Location: London
Posts: 17,013
Not really viable. If you fail to complete your ticket, the airline has the right to reprice the flights you did take as a series of one-way flights, undoubtedly much more expensive than the cost of your DONEx ticket. If your situation is that you don't need the remaining flights, you may want to fly them anyway, both to earn the extra miles and to avoid oppressive repricing by the rules. If you can't fly the remaining flights, I would suggest changing the dates to as far out as you can then just don't fly them. It's very unlikely that the airline will realize that you never completed the ticket, and anecdotal evidence in various FT threads confirms this.
#2711
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
(It's never been clear to me that the airline has the "right" to do this. I find it hard to imagine a judge in a small claims court in the UK enforcing such a claim against a consumer. To believe that such a right existed, I would want to see unambiguous wording in a contract of carriage and a history of case law supporting that such a right was actually enforceable. In any case, I have dropped dozens of sectors in my time and never once heard anything about it.)
For partially used transportation the refund if any will be the difference between the fare paid and the fare for the transportation used less the fee specified in (1) above.
The reference to "fare for the transportation used" can only be the point-to-point fare because if you don't fly the entire itinerary, you are not eligible for a DONEx fare. See the relevant part of rule 4(c):
Travel may originate at any point for which fares are published and must terminate at the same point . . . .
Think that you can beat them on this? Give it a shot and let us know how it turns out!
I stand by my previous recommendation, -- move the dates out as far as possible on flights that are not going to be flown and then just forget about it. It would be almost impossible for the airlines to find you. And there's always the possibility that you may find a use for those segments at some point in the future before the ticket expires.
#2712
FlyerTalk Evangelist




Join Date: Mar 2013
Location: London
Posts: 17,013
In any case, I won't change my mind until I see BA vs FlyerTalker cited with approval by a senior court.
#2713
FlyerTalk Evangelist




Join Date: Mar 2013
Location: London
Posts: 17,013
I stand by my previous recommendation, -- move the dates out as far as possible on flights that are not going to be flown and then just forget about it. It would be almost impossible for the airlines to find you. And there's always the possibility that you may find a use for those segments at some point in the future before the ticket expires.
#2714
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
But by all means, stick to your guns! And let us know how it turns out!!
#2715

Join Date: Nov 2022
Posts: 46
Having an issue with availability on a specific Cathay flight. Expert Flyer showing loads of availability, but AA RTW desk can't see it. I have 4 Cathay segments and 3 of them were fine (lots of availability seemingly matching what I was seeing on Expert Flyer). The one causing issue is CTS-HKG on 26 June. Expert Flyer shows D7 but AA were only seeing 1 seat.
Is there any other way of checking availability other than just calling AA to check it every now and then?
Is there any other way of checking availability other than just calling AA to check it every now and then?



