Got an update from QF that they cant do any route changes for ex-CAI because system dont allow for re-calculate the price changes.
Only dates changes allowed.
Anyone has similar experience?

A quick data point from my side, for my RTW ex-CAI ticket (business class).
1. It's prior to my first flight's departure, and I only wanted to make a date change of my last segments. So I contacted QF by telephone.
2. According to QF's agent, even if it's a date change only, it will trigger a repricing (but likely no price difference as long as they can find a ticket in the same fare group) AND reissue. So it took QF an hour to do this (the agent had to ask another department to do this because they have a better IT system). And the original RTW ticket No. changed to a new one. -->Honestly speaking, I don't quite understand why QF has to reissue in this event. Any one can chime in?

One question:
Is it possible to ask other carriers, e.g. CX or BA to take over this RTW ticket for changes? QF is terrible.

Correct. This just happened to me with the AA RTW desk, too. The agent explained to me that they still have to send it to the rate desk to check for any change in taxes, surcharges, etc. While keeping the same flights and just changing dates doesn't, by itself, necessarily produce any fare changes, taxes, for example, may have changed since the original ticket was issued.


I love this! Belongs in the Airline Responses HOF!!


Yes. Whenever a ticket is reissued, it's a new ticket with a new number.

What if I already flew my first flight of the RTW ticket? Will the change of the later flight trigger a re-issue again?

when did you book your ex-CAI? is it during March currency de-valuation period?

Yes, during March.

Of course. It's always possible to ask. And even if the collective wisdom here is that no other carrier will take over the ticket, do you have anything to lose by asking?

in fact, I just MH to take over my ticket.
Called them on the premier line, he is very polite, said will look into it. But he doesnt sound confident though.

The last time (2017) I finished a ex CAI (QR issue) DONEx and restarted with a LONEx(also QR issue) flying the first 3 segments. Early in 2018 I converted this to a DONEx paying only the difference in the fares as of the time of the purchase/issue of the LONEx.
Both were handled by a travel agent in Perth.
Sometimes a competent TA is useful when wandering
Fred

I would push back on this. The "system" is not your issue to fix. The fare rules permit what you're trying to do. Unless I'm mistaken 'Computer says no' is not in the fare rules.

True, and no harm in pushing back, but at the end of the day, if they won't do it there's not much you can do, especially if their systems are incapable.

Re-issue doesn't mean re-pricing. Both BA and AA would re-issue for simple date changes in my experience.

What I mean by re-issue is to cancel the old ticket and issue a new one with a different ticket No. That's what happened to me with QF for my date change of one segment (not the first) before I make my first segment flight, which is quite odd to me. So I wonder if I already flew my first segment, how the airline will handle this when I make a date change of some remaining segments.

The original ticket will be exchanged for a new ticket with a new ticket number. I just did this with the AA RTW desk, on a sixteen flight itinerary with fourteen already flown.

Could the problem with changing/re-ticketing the Cairo originating fare be with the fact the fare is no longer offered? Now, I am only speculating, but I am unable to find a CAI-CAI explorer fare on Expert Flyer on the six or several airlines I plugged in, including Royal Air Maroc, Royal Jordanian, Qatar (surprise!), etc. While searching for the answer to this question, I did stumble upon the thread re Star Alliance RTW from CAI--and how great their booking tool is compared to oneworld. Has anyone been able to purchase a Cairo fare lately?