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LAX - TBIT oneworld Lounge Access (Combined thread)

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Old Feb 28, 2016, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: serfty
Access Ready Reckoner:

For access just one of the following needs to be true:
.
  1. Non US based (not AAdvantage and not Mileage Plan) oneworld Emerald or Sapphire tier traveling on a oneworld Marketed and operated flight.
  2. An AAdvantage or Mileage Plan of Sapphire or Emerald tier traveling on a oneworld Marketed and Operated flight NOT solely part of a "North American* Itinerary".
  3. First & Business Class passengers traveling on a oneworld Marketed and Operated flight not solely part of a "North American* Itinerary".
  4. Passengers on an itinerary which includes First & Business Class travel on a oneworld marketed and operated flight longer than five hours connecting§ to/from a domestic oneworld Marketed and Operated flight or an international short haul (five hours or less) oneworld Marketed and Operated flight.
  5. *Recent Reports indicate the following access is being denied with Patrons being redirected to the Flagship Lounge in T4*: First and Business Class passengers traveling on an American Airlines Marketed and Operated flight between Los Angeles & New York on three class aircraft.
* A "North American* Itinerary" for AAdvantage elites is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. A "North American* Itinerary" for Alaska Mileage Plan elites is travel to destinations in the U.S.A., Canada and Mexico (unless they are connecting to or from an international long-haul flight in a premium cabin on the same day).
§ Connecting the same day or before 6am the following day.
LAX oneworld Business and Qantas First Lounges
LAX / Los Angeles International Airport - Tom Bradley International Terminal (TBIT)
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)

oneworld Los Angeles (Business) Lounge

Opening hours: Daily: 06:30 - 23:30

Capacity: ~400

AMENITIES:
  • Computer connected to Internet
  • Neil Perry dining and buffet (hot, cold, food carts)
  • Full staffed bar and made to order mixed drinks
  • Barista and coffee selections
  • Shower suites (16)


Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.
Qantas First Lounge

Opening hours: Daily: 06:30 - 23:30

Capacity: ~200

AMENITIES:
  • Computer connected to Internet
  • Neil Perry restaurant (74 seats, a la carte dining)
  • Full staffed bar and made to order mixed drinks
  • Barista with coffee selections
  • Shower suites (7)
  • Business suites (2 - can be combined for conference room)
  • Shirt pressing (First)


Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
LAX TBIT oneworld lounges access rules: (v. Feb 25, 2016)

oneworld Business Lounge operated by Qantas

Please note this is not a Qantas Club and is not part of any recipripocity agreement with Admirals Clubs. Must be Sapphire or Business class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
  • Departing on a longhaul international flight, or

  • Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or

  • Departing in First or Business on AA to JFK on a 3 cabin A321T aircraft.

  • A Qantas Club member (no AA Admirals Club reciprocity, however)

  • "Some lounges may get busy at peak times, and access to them may be restricted as a result."


Qantas - oneworld First Lounge

Must be Emerald or First class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
  • Departing on a longhaul international flight, or

  • Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or

  • Departing in First on AA to JFK on a 3 cabin A321T.








Link to one world lounge access rules and lounge locator
Qantas First Class Lounge for OneWorld Emeralds and First Class Travelers - opened late 2014

Qantas press release

Airside connector open from terminals 4, 5, 6 and 7 to TBIT - Feb 2016

LAX AA T-4 - TBIT secure airside connector open 25 Feb 2016 (AA forum)

2016 LAX Connecting / Connection / Connections thread

Updated 7 Mar 2017 - JDiver







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LAX - TBIT oneworld Lounge Access (Combined thread)

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Old Dec 5, 2015, 12:58 pm
  #91  
 
Join Date: May 2007
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About 11am this morning tried to gain access to the TBIT Qantas First Lounge as a BA Gold Guest List card holder on a AA domestic flight from LAX to ORD. Apologetically denied entry. Informed that to gain access the itinerary has to be connected to an incoming or outgoing international segment greater than 5 hours. Not in the argumentative mode today, but would like to see the "rules" posted on the Oneworld website so there is no confusion about access to this lounge.
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Old Dec 5, 2015, 1:24 pm
  #92  
 
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Originally Posted by boogen
About 11am this morning tried to gain access to the TBIT Qantas First Lounge as a BA Gold Guest List card holder on a AA domestic flight from LAX to ORD. Apologetically denied entry. Informed that to gain access the itinerary has to be connected to an incoming or outgoing international segment greater than 5 hours. Not in the argumentative mode today, but would like to see the "rules" posted on the Oneworld website so there is no confusion about access to this lounge.
As has been discussed before the rules are posted on the Oneworld website and say nothing about an international segment. The only explicit requirement is that the departing flight is operated by a Oneworld airline which, as far as we know, AA is - even for domestic flights. Your case is essentially the same as my report from October and people on FT were of the opinion that access should be allowed. The improvement in your case was that they were apologetic!
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Old Dec 5, 2015, 4:26 pm
  #93  
 
Join Date: Mar 2016
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A post from Australian Business Traveller:

It seems like the problem still exists!!! BA Gold (oneworld Emerald) denied entry into the LAX first lounge yesterday. They stated I needed to be on a international flight or a domestic flight over 5hrs, very confused. Pointed out the oneworld rules but they didn't accept that response. I dont really understand why this is so hard for them. At least the cops weren't called on me.

Plus ca change.........
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Old Dec 5, 2015, 7:42 pm
  #94  
 
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Originally Posted by grussellt
A post from Australian Business Traveller:

It seems like the problem still exists!!! BA Gold (oneworld Emerald) denied entry into the LAX first lounge yesterday. They stated I needed to be on a international flight or a domestic flight over 5hrs, very confused. Pointed out the oneworld rules but they didn't accept that response. I dont really understand why this is so hard for them. At least the cops weren't called on me.

Plus ca change.........
this experience (and boogen's) matches my recent experience as a non-AA ow elite flying on an AA ticket, even internationally, expect scrutiny if you present a ticket on AA stock. Recommend getting your AA ticket printed on other stock if possible, but if you're flying AA solely domestically, won't work.

Maybe someone needs to print the oneworld rules and stick them to the wall next to the lounge... or AA (or QF) needs to stop pretending that they are part of oneworld
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Old Dec 7, 2015, 5:53 pm
  #95  
 
Join Date: Apr 2010
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Originally Posted by boogen
About 11am this morning tried to gain access to the TBIT Qantas First Lounge as a BA Gold Guest List card holder on a AA domestic flight from LAX to ORD. Apologetically denied entry. Informed that to gain access the itinerary has to be connected to an incoming or outgoing international segment greater than 5 hours. Not in the argumentative mode today, but would like to see the "rules" posted on the Oneworld website so there is no confusion about access to this lounge.
Out of interest - which FF details were in the booking (on the BP)? Was it showing your AA or BA number on the BP itself?

Also - would you mind PM'ing me so that I can follow this up for you?
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Old Dec 7, 2015, 6:04 pm
  #96  
 
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Originally Posted by dfcatch
Out of interest - which FF details were in the booking (on the BP)? Was it showing your AA or BA number on the BP itself?

Also - would you mind PM'ing me so that I can follow this up for you?
I know you were asking boogen, but for me usually the AA# is on the BP but I show my AB OWS card. In my experience, upon seeing an AA BP they don't even bother to scan the ticket and just say no. (When they scan the ticket in their machine, a big OWE logo pops up on their screen, from what I've seen.) In the times that they've let me in based on AB status, they've happily punched in the # on my AB card.
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Old Dec 8, 2015, 12:40 pm
  #97  
 
Join Date: May 2007
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Posts: 44
Anticipating a problem with the AA number on my boarding pass, I had the BA number on it to no avail and I wanted the tier points anyway. Two strikeouts as the fight ended up credited to AA regardless.
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Old Dec 12, 2015, 4:08 pm
  #98  
 
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Posts: 7,041
Wow... just wow... this is mind blowing. How hard can this be and why aren't some heads being cracked to get this fixed?

Absolutely bizarre...

Regards
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Old Dec 19, 2015, 10:29 am
  #99  
 
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Hi,
I will be flying next month from LAX to LHR on AA. I am BA gold (OWE) and will be flying business class, on BA stock (operated by AA from T4, but flight was purchased as BA1509 with a 125 ticket number).
So my questions are the following :
- Will I get access to the first lounge ?
- My sister will be flying on the same flight as me, also on BA stock, but in economy. She should be granted entry too, as I am allowed to one guest right ?
- Will we have any issues crossing security in TBIT, if we show a ticket for a T4 flight ?
- How do we get out of TBIT afterwards ? I believe we cannot take the AA/QF shuttle nor use the connector yet ?

Thanks for your help !
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Old Dec 19, 2015, 11:11 am
  #100  
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Originally Posted by palmanfr
Hi,
I will be flying next month from LAX to LHR on AA. I am BA gold (OWE) and will be flying business class, on BA stock (operated by AA from T4, but flight was purchased as BA1509 with a 125 ticket number).
I don't think you will be able to get into TBIT given that you will be flying from Terminal 4. And honestly, though I very much like the restaurant in the First Lounge, I'm not sure it would be worth all the hassle. AA has a decent Flagship Lounge that you will be able to use. Food won't be anything to compare, but the seating is more comfortable.
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Old Dec 19, 2015, 2:25 pm
  #101  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
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Originally Posted by palmanfr
Hi,
I will be flying next month from LAX to LHR on AA. I am BA gold (OWE) and will be flying business class, on BA stock (operated by AA from T4, but flight was purchased as BA1509 with a 125 ticket number).
So my questions are the following :
- Will I get access to the first lounge ?
- My sister will be flying on the same flight as me, also on BA stock, but in economy. She should be granted entry too, as I am allowed to one guest right ?
- Will we have any issues crossing security in TBIT, if we show a ticket for a T4 flight ?
- How do we get out of TBIT afterwards ? I believe we cannot take the AA/QF shuttle nor use the connector yet ?

Thanks for your help !
You should have no trouble getting into the AA Flagship lounge in T4 or getting into TBIT but you do have to do that land side. The Oneworld lounge and the Qantas F lounge are another matter, though you should be entitled to at least the OW lounge.
MADPhil is offline  
Old Dec 19, 2015, 5:27 pm
  #102  
 
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 2,927
You shouldn't have any issues getting into TBIT, if asked just say you're going in for the better shopping (not much in T4).
To exit basically same way as you came in at TBIT, there is a path along the wall next to the security lines.
Then exit the front of TBIT turn right, and into T4.

Downside is having to go through security twice.

Under the rules you and sister should get access to the FL (I would even say the same if you were on a domestic AA flight). Whether it is worth the effort however is another matter.
moa999 is offline  
Old Dec 19, 2015, 6:41 pm
  #103  
 
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Posts: 7,969
Originally Posted by scubadu
Wow... just wow... this is mind blowing. How hard can this be and why aren't some heads being cracked to get this fixed?
I highly suspect that there's more going on than just a matter of how to interpret the rules. There's almost certainly some other issue, probably involving payment (or lack thereof) to QF for use of the lounge by AA domestic passengers. Either QF doesn't want to provide access gratis when they should as per whatever the internal oneworld rules are, or AA doesn't want to pay for its domestic passengers to access the QF/oneworld lounge.
Steve M is offline  
Old Dec 20, 2015, 4:26 am
  #104  
 
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
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Originally Posted by moa999
You shouldn't have any issues getting into TBIT, if asked just say you're going in for the better shopping (not much in T4).
To exit basically same way as you came in at TBIT, there is a path along the wall next to the security lines.
Then exit the front of TBIT turn right, and into T4.

Downside is having to go through security twice.

Under the rules you and sister should get access to the FL (I would even say the same if you were on a domestic AA flight). Whether it is worth the effort however is another matter.
Thanks for the detailed answer !
We will see how long before we will be arriving at the airport. If we have enough time and security is not too crowded at TBIT, we will have a look at the OWF lounge, otherwise AAFL will be good enough. My sister does not travel a lot and does not know much about lounges etc... I think that one is a nice one to see before a 10 hour flight in Y !
palmanfr is offline  
Old Dec 20, 2015, 4:34 am
  #105  
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Originally Posted by SanDiego1K
I don't think you will be able to get into TBIT given that you will be flying from Terminal 4. ...
moa999 is correct - Since May last year, all one needs to go airside a LAX terminal is a same day boarding pass for a flight departing any terminal. (Other anecdotes I have come across indicate this is available at other airports including ORD and JFK.)
serfty is offline  


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