Feb 28, 2016, 11:18 am
Last edit by: serfty
Access Ready Reckoner:
* A "North American* Itinerary" for AAdvantage elites is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. A "North American* Itinerary" for Alaska Mileage Plan elites is travel to destinations in the U.S.A., Canada and Mexico (unless they are connecting to or from an international long-haul flight in a premium cabin on the same day).
Connecting the same day or before 6am the following day.
Qantas First Class Lounge for OneWorld Emeralds and First Class Travelers - opened late 2014
Qantas press release
Airside connector open from terminals 4, 5, 6 and 7 to TBIT - Feb 2016
LAX AA T-4 - TBIT secure airside connector open 25 Feb 2016 (AA forum)
2016 LAX Connecting / Connection / Connections thread
Updated 7 Mar 2017 - JDiver
For access just one of the following needs to be true:
.
.
- Non US based (not AAdvantage and not Mileage Plan) oneworld Emerald or Sapphire tier traveling on a oneworld Marketed and operated flight.
- An AAdvantage or Mileage Plan of Sapphire or Emerald tier traveling on a oneworld Marketed and Operated flight NOT solely part of a "North American* Itinerary".
- First & Business Class passengers traveling on a oneworld Marketed and Operated flight not solely part of a "North American* Itinerary".
- Passengers on an itinerary which includes First & Business Class travel on a oneworld marketed and operated flight longer than five hours connecting to/from a domestic oneworld Marketed and Operated flight or an international short haul (five hours or less) oneworld Marketed and Operated flight.
- *Recent Reports indicate the following access is being denied with Patrons being redirected to the Flagship Lounge in T4*: First and Business Class passengers traveling on an American Airlines Marketed and Operated flight between Los Angeles & New York on three class aircraft.
Connecting the same day or before 6am the following day.
LAX oneworld Business and Qantas First Lounges
LAX / Los Angeles International Airport - Tom Bradley International Terminal (TBIT)
LAX / Los Angeles International Airport - Tom Bradley International Terminal (TBIT)
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)
oneworld Los Angeles (Business) Lounge
Opening hours: Daily: 06:30 - 23:30
Capacity: ~400
AMENITIES:
Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.
Opening hours: Daily: 06:30 - 23:30
Capacity: ~400
AMENITIES:
- Computer connected to Internet
- Neil Perry dining and buffet (hot, cold, food carts)
- Full staffed bar and made to order mixed drinks
- Barista and coffee selections
- Shower suites (16)
Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.
Qantas First Lounge
Opening hours: Daily: 06:30 - 23:30
Capacity: ~200
AMENITIES:
Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
Opening hours: Daily: 06:30 - 23:30
Capacity: ~200
AMENITIES:
- Computer connected to Internet
- Neil Perry restaurant (74 seats, a la carte dining)
- Full staffed bar and made to order mixed drinks
- Barista with coffee selections
- Shower suites (7)
- Business suites (2 - can be combined for conference room)
- Shirt pressing (First)
Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
LAX TBIT oneworld lounges access rules: (v. Feb 25, 2016)
oneworld Business Lounge operated by Qantas
Please note this is not a Qantas Club and is not part of any recipripocity agreement with Admirals Clubs. Must be Sapphire or Business class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
Qantas - oneworld First Lounge
Must be Emerald or First class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
Link to one world lounge access rules and lounge locator
oneworld Business Lounge operated by Qantas
Please note this is not a Qantas Club and is not part of any recipripocity agreement with Admirals Clubs. Must be Sapphire or Business class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
- Departing on a longhaul international flight, or
- Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or
- Departing in First or Business on AA to JFK on a 3 cabin A321T aircraft.
- A Qantas Club member (no AA Admirals Club reciprocity, however)
- "Some lounges may get busy at peak times, and access to them may be restricted as a result."
Qantas - oneworld First Lounge
Must be Emerald or First class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
- Departing on a longhaul international flight, or
- Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or
- Departing in First on AA to JFK on a 3 cabin A321T.
Link to one world lounge access rules and lounge locator
Qantas press release
Airside connector open from terminals 4, 5, 6 and 7 to TBIT - Feb 2016
LAX AA T-4 - TBIT secure airside connector open 25 Feb 2016 (AA forum)
2016 LAX Connecting / Connection / Connections thread
Updated 7 Mar 2017 - JDiver
LAX - TBIT oneworld Lounge Access (Combined thread)
May 14, 2016 | 2:06 pm
#181
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,508
My wife and I will be traveling JFK-LAX-SYD and SYD-LAX-JFK, all on AA metal.
We are both EXP. We applied SWU but they are waitlisted, and we are currently in Y.
I wanted to confirm we should be eligible for Qantas First Lounge access both on the outgoing and inbound as long as we keep all of our boarding passes (assuming we are in economy for all legs)? Thank you in advance... normally I wouldn't ask but just given all the rejection that has happened at this lounge I feel I need to confirm.
We are both EXP. We applied SWU but they are waitlisted, and we are currently in Y.
I wanted to confirm we should be eligible for Qantas First Lounge access both on the outgoing and inbound as long as we keep all of our boarding passes (assuming we are in economy for all legs)? Thank you in advance... normally I wouldn't ask but just given all the rejection that has happened at this lounge I feel I need to confirm.
May 14, 2016 | 2:37 pm
#182
Join Date: Nov 2009
Location: Austin
Programs: AA LT PLT+2MM, BA Gold, HH Diamond
Posts: 6,382
My wife and I will be traveling JFK-LAX-SYD and SYD-LAX-JFK, all on AA metal.
We are both EXP. We applied SWU but they are waitlisted, and we are currently in Y.
I wanted to confirm we should be eligible for Qantas First Lounge access both on the outgoing and inbound as long as we keep all of our boarding passes (assuming we are in economy for all legs)? Thank you in advance... normally I wouldn't ask but just given all the rejection that has happened at this lounge I feel I need to confirm.
We are both EXP. We applied SWU but they are waitlisted, and we are currently in Y.
I wanted to confirm we should be eligible for Qantas First Lounge access both on the outgoing and inbound as long as we keep all of our boarding passes (assuming we are in economy for all legs)? Thank you in advance... normally I wouldn't ask but just given all the rejection that has happened at this lounge I feel I need to confirm.
May 15, 2016 | 6:34 am
#183
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 13,921
Arrived in BA F and was denied entry to QF lounge with my onward AA flight in J
Here is my experience Friday last week:
We arrived LAX on BA in F and after check-in at T4 with AA for our flight to MEX in J class (the lines for security check at T4 were very long
) we proceeded to the GF F lounge at TBIT via the Connector, only to be told by a guy at the entrance (who may have been the guy written about in this thread too) that access was not allowed due to our continuing AA flight in J class rather than First. Despite pointing out/explaining the OW rules for F lounges, I was told that this lounge is special/has special rules and will only provide access based on your departing flight. I became rather annoyed by that BS and asked for how to make a complaint. I receive a card with the following:
www.qantas.com/yourexperiencewithqantas
It was quite obvious to me that this guy had had similar complaints before because he very quickly pulled out an iPad and scrolled through the QF access rules to support his no access argument.
Is it worth to pursue it with comments/a complain to QF?
That aside, we has no problems getting access to the QF business class lounge next door and it was actually quite good (but very crowded due to 3 QF flights departing to OZ)
We arrived LAX on BA in F and after check-in at T4 with AA for our flight to MEX in J class (the lines for security check at T4 were very long
) we proceeded to the GF F lounge at TBIT via the Connector, only to be told by a guy at the entrance (who may have been the guy written about in this thread too) that access was not allowed due to our continuing AA flight in J class rather than First. Despite pointing out/explaining the OW rules for F lounges, I was told that this lounge is special/has special rules and will only provide access based on your departing flight. I became rather annoyed by that BS and asked for how to make a complaint. I receive a card with the following:www.qantas.com/yourexperiencewithqantas
It was quite obvious to me that this guy had had similar complaints before because he very quickly pulled out an iPad and scrolled through the QF access rules to support his no access argument.
Is it worth to pursue it with comments/a complain to QF?
That aside, we has no problems getting access to the QF business class lounge next door and it was actually quite good (but very crowded due to 3 QF flights departing to OZ)
May 15, 2016 | 10:21 am
#184
Join Date: Nov 2009
Location: Austin
Programs: AA LT PLT+2MM, BA Gold, HH Diamond
Posts: 6,382
Here is my experience Friday last week:
We arrived LAX on BA in F and after check-in at T4 with AA for our flight to MEX in J class (the lines for security check at T4 were very long) we proceeded to the GF F lounge at TBIT via the Connector, only to be told by a guy at the entrance (who may have been the guy written about in this thread too) that access was not allowed due to our continuing AA flight in J class rather than First. Despite pointing out/explaining the OW rules for F lounges, I was told that this lounge is special/has special rules and will only provide access based on your departing flight. I became rather annoyed by that BS and asked for how to make a complaint. I receive a card with the following:
www.qantas.com/yourexperiencewithqantas
It was quite obvious to me that this guy had had similar complaints before because he very quickly pulled out an iPad and scrolled through the QF access rules to support his no access argument.
Is it worth to pursue it with comments/a complain to QF?
That aside, we has no problems getting access to the QF business class lounge next door and it was actually quite good (but very crowded due to 3 QF flights departing to OZ)
We arrived LAX on BA in F and after check-in at T4 with AA for our flight to MEX in J class (the lines for security check at T4 were very long
) we proceeded to the GF F lounge at TBIT via the Connector, only to be told by a guy at the entrance (who may have been the guy written about in this thread too) that access was not allowed due to our continuing AA flight in J class rather than First. Despite pointing out/explaining the OW rules for F lounges, I was told that this lounge is special/has special rules and will only provide access based on your departing flight. I became rather annoyed by that BS and asked for how to make a complaint. I receive a card with the following:www.qantas.com/yourexperiencewithqantas
It was quite obvious to me that this guy had had similar complaints before because he very quickly pulled out an iPad and scrolled through the QF access rules to support his no access argument.
Is it worth to pursue it with comments/a complain to QF?
That aside, we has no problems getting access to the QF business class lounge next door and it was actually quite good (but very crowded due to 3 QF flights departing to OZ)
Connecting between oneworld marketed and operated flights:
First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
May 16, 2016 | 7:22 am
#185
Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238
Absolutely worth complaining to QF. The "guy" was completely wrong and the only way he'll be corrected if he gets notified by someone from QF from the sounds of it.
Connecting between oneworld marketed and operated flights:
First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
Connecting between oneworld marketed and operated flights:
First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
Who is correct?
May 16, 2016 | 8:05 am
#186
Join Date: Nov 2009
Location: Austin
Programs: AA LT PLT+2MM, BA Gold, HH Diamond
Posts: 6,382
The oneworld website obviously spells all that out and access should have been granted on that basis. But the Qantas website, which goes into great detail about all the ways each lounge can be accessed, makes no mention of this part of the oneworld policy.
Who is correct?
Who is correct?
May 16, 2016 | 6:48 pm
#187
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,508
So I just had a nice chat with two seemingly very experienced agents at the F lounge. My takeaways:
- They knew the rules, including AA EXPs coming off an int'l sector, as well as non-AA EMDs flying domestic flights.
- They referenced the QF website, which he pulled up on his iPad.
- There are new agents as of a couple of weeks ago. They surmised that they might not know the rules.
- They suggested that if a guest feels like they are being denied entry improperly to request a supervisor or manager come confirm.
Hope this helps.
- They knew the rules, including AA EXPs coming off an int'l sector, as well as non-AA EMDs flying domestic flights.
- They referenced the QF website, which he pulled up on his iPad.
- There are new agents as of a couple of weeks ago. They surmised that they might not know the rules.
- They suggested that if a guest feels like they are being denied entry improperly to request a supervisor or manager come confirm.
Hope this helps.
May 18, 2016 | 3:06 am
#188
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
So I just had a nice chat with two seemingly very experienced agents at the F lounge. My takeaways:
- They knew the rules, including AA EXPs coming off an int'l sector, as well as non-AA EMDs flying domestic flights.
- They referenced the QF website, which he pulled up on his iPad.
- There are new agents as of a couple of weeks ago. They surmised that they might not know the rules.
- They suggested that if a guest feels like they are being denied entry improperly to request a supervisor or manager come confirm.
Hope this helps.
- They knew the rules, including AA EXPs coming off an int'l sector, as well as non-AA EMDs flying domestic flights.
- They referenced the QF website, which he pulled up on his iPad.
- There are new agents as of a couple of weeks ago. They surmised that they might not know the rules.
- They suggested that if a guest feels like they are being denied entry improperly to request a supervisor or manager come confirm.
Hope this helps.
May 30, 2016 | 6:19 pm
#189
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,426
Hello oneworld people,
I was denied access today as an AA EXP NRT-LAX (JL Y) LAX-SJC (AA F). I posted about it on another thread http://www.flyertalk.com/forum/26703244-post596.html.
I was denied access today as an AA EXP NRT-LAX (JL Y) LAX-SJC (AA F). I posted about it on another thread http://www.flyertalk.com/forum/26703244-post596.html.
May 30, 2016 | 6:22 pm
#190
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,508
Hello oneworld people,
I was denied access today as an AA EXP NRT-LAX (JL Y) LAX-SJC (AA F). I posted about it on another thread http://www.flyertalk.com/forum/26703244-post596.html.
I was denied access today as an AA EXP NRT-LAX (JL Y) LAX-SJC (AA F). I posted about it on another thread http://www.flyertalk.com/forum/26703244-post596.html.
This really shouldn't still be happening.
May 30, 2016 | 9:06 pm
#192
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,426
I guess one is for general oneworld (as it is a oneworld lounge) - so like BAEC, airberlin etc members trying to get access, while the other is specific to AA issues.
May 31, 2016 | 10:28 am
#193
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
I had no issue accessing the QF F lounge with my BA Gold card and a domestic AA boarding pass (specifically transcon J).
Aug 10, 2016 | 7:37 am
#194
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,793
lax-bos f pax get access?
The Wiki says access is provided to the Oneworld Business Lounge (operated by Qantas) for "Departing in First or Business on AA on a domestic flight three class flight or over five hours in length (currently, LAX-JFK and domestic F LAX-BOS).". Is this still being followed? My understand is that no-status or AA-status front-cabin LAX-BOS pax wouldn't otherwise have any lounge access, so this is a valuable benefit for such pax if truly provided.
So far as I know, no official page (e.g. on Qantas' site, Oneworld's site, AA's site) confirms this benefit as described in the wiki. If anyone knows such a citation, I'd certainly appreciate it.
So far as I know, no official page (e.g. on Qantas' site, Oneworld's site, AA's site) confirms this benefit as described in the wiki. If anyone knows such a citation, I'd certainly appreciate it.
Aug 10, 2016 | 7:47 am
#195
Join Date: Nov 2009
Location: Austin
Programs: AA LT PLT+2MM, BA Gold, HH Diamond
Posts: 6,382
The Wiki says access is provided to the Oneworld Business Lounge (operated by Qantas) for "Departing in First or Business on AA on a domestic flight three class flight or over five hours in length (currently, LAX-JFK and domestic F LAX-BOS).". Is this still being followed? My understand is that no-status or AA-status front-cabin LAX-BOS pax wouldn't otherwise have any lounge access, so this is a valuable benefit for such pax if truly provided.
So far as I know, no official page (e.g. on Qantas' site, Oneworld's site, AA's site) confirms this benefit as described in the wiki. If anyone knows such a citation, I'd certainly appreciate it.
So far as I know, no official page (e.g. on Qantas' site, Oneworld's site, AA's site) confirms this benefit as described in the wiki. If anyone knows such a citation, I'd certainly appreciate it.