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LAX - TBIT oneworld Lounge Access (Combined thread)

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Old Feb 28, 2016, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: serfty
Access Ready Reckoner:

For access just one of the following needs to be true:
.
  1. Non US based (not AAdvantage and not Mileage Plan) oneworld Emerald or Sapphire tier traveling on a oneworld Marketed and operated flight.
  2. An AAdvantage or Mileage Plan of Sapphire or Emerald tier traveling on a oneworld Marketed and Operated flight NOT solely part of a "North American* Itinerary".
  3. First & Business Class passengers traveling on a oneworld Marketed and Operated flight not solely part of a "North American* Itinerary".
  4. Passengers on an itinerary which includes First & Business Class travel on a oneworld marketed and operated flight longer than five hours connecting to/from a domestic oneworld Marketed and Operated flight or an international short haul (five hours or less) oneworld Marketed and Operated flight.
  5. *Recent Reports indicate the following access is being denied with Patrons being redirected to the Flagship Lounge in T4*: First and Business Class passengers traveling on an American Airlines Marketed and Operated flight between Los Angeles & New York on three class aircraft.
* A "North American* Itinerary" for AAdvantage elites is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. A "North American* Itinerary" for Alaska Mileage Plan elites is travel to destinations in the U.S.A., Canada and Mexico (unless they are connecting to or from an international long-haul flight in a premium cabin on the same day).
Connecting the same day or before 6am the following day.
LAX oneworld Business and Qantas First Lounges
LAX / Los Angeles International Airport - Tom Bradley International Terminal (TBIT)
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)

oneworld Los Angeles (Business) Lounge

Opening hours: Daily: 06:30 - 23:30

Capacity: ~400

AMENITIES:
  • Computer connected to Internet
  • Neil Perry dining and buffet (hot, cold, food carts)
  • Full staffed bar and made to order mixed drinks
  • Barista and coffee selections
  • Shower suites (16)


Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.
Qantas First Lounge

Opening hours: Daily: 06:30 - 23:30

Capacity: ~200

AMENITIES:
  • Computer connected to Internet
  • Neil Perry restaurant (74 seats, a la carte dining)
  • Full staffed bar and made to order mixed drinks
  • Barista with coffee selections
  • Shower suites (7)
  • Business suites (2 - can be combined for conference room)
  • Shirt pressing (First)


Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
LAX TBIT oneworld lounges access rules: (v. Feb 25, 2016)

oneworld Business Lounge operated by Qantas

Please note this is not a Qantas Club and is not part of any recipripocity agreement with Admirals Clubs. Must be Sapphire or Business class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
  • Departing on a longhaul international flight, or

  • Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or

  • Departing in First or Business on AA to JFK on a 3 cabin A321T aircraft.

  • A Qantas Club member (no AA Admirals Club reciprocity, however)

  • "Some lounges may get busy at peak times, and access to them may be restricted as a result."


Qantas - oneworld First Lounge

Must be Emerald or First class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
  • Departing on a longhaul international flight, or

  • Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or

  • Departing in First on AA to JFK on a 3 cabin A321T.








Link to one world lounge access rules and lounge locator
Qantas First Class Lounge for OneWorld Emeralds and First Class Travelers - opened late 2014

Qantas press release

Airside connector open from terminals 4, 5, 6 and 7 to TBIT - Feb 2016

LAX AA T-4 - TBIT secure airside connector open 25 Feb 2016 (AA forum)

2016 LAX Connecting / Connection / Connections thread

Updated 7 Mar 2017 - JDiver







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LAX - TBIT oneworld Lounge Access (Combined thread)

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Old Mar 15, 2017 | 10:59 am
  #211  
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Your BA status combined your PHX flight should be enough to get access by the rules.

Sadly, some staff do not understand the rules. Your KLM flight has no bearing on this.
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Old Apr 8, 2017 | 2:45 am
  #212  
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Anyone know if this lounge has its own lost and found? I would contact the lounge but can't find any direct contact.

I lost a jacket, and contacting LAWA Police and TSA haven't worked out.
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Old Apr 8, 2017 | 4:12 am
  #213  
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These pages indicate a FAX number:

http://www.qantas.com/travel/airline...unge/global/en

http://www.qantas.com/travel/airline...unge/global/en
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Old Apr 8, 2017 | 10:22 am
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Originally Posted by ralphs
Anyone know if this lounge has its own lost and found? I would contact the lounge but can't find any direct contact.

I lost a jacket, and contacting LAWA Police and TSA haven't worked out.
FWIW, Yelp lists (310) 348-0750 as the phone number for the lounge. No idea if that's correct or not.
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Old Apr 8, 2017 | 7:19 pm
  #215  
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Well, the FAX number is listed as Fx:+1 (310) 348 0751, so that's promising.
ISTR, that it did apear on Qantas.com before but had been removed.
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Old Apr 11, 2017 | 9:26 am
  #216  
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Originally Posted by serfty
Your BA status combined your PHX flight should be enough to get access by the rules.

Sadly, some staff do not understand the rules. Your KLM flight has no bearing on this.
Thanks, serfty. I know that by the books I'm supposed to have access to the lounge unconditionally (). Though reports in this tread and what I heard from some of my friend indicate the experience might be seriously different. That's why I was asking about others recent experience.
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Old Aug 11, 2017 | 8:38 pm
  #217  
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A friend of mine flying in J on AA LAX-JFK (with no status) was just turned down from the oneworld business lounge at LAX, despite the rules:

Departing in First or Business on AA on a domestic flight three class flight or over five hours in length (currently, LAX-JFK and domestic F LAX-BOS).
They were told:
"We received a new policy yesterday via email stating that you're ineligible on a domestic flight. This new policy is not published anywhere online."

Lounge staff were adamant, despite my friend asking for a second opinion. Very frustrating. Anyone else with experience like this?
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Old Aug 12, 2017 | 3:09 am
  #218  
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Pretty pathetic if its true.
Fine if they want to change policy, but they need to publish it online and give customers some period of notice.
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Old Aug 12, 2017 | 6:53 pm
  #219  
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Originally Posted by lewis_saint
...
They were told:
"We received a new policy yesterday via email stating that you're ineligible on a domestic flight. This new policy is not published anywhere online."...
I suspect it's another staff training issue.

"No class of service based access for passengers on "Domestic" Itineraries except for those with on three class services to Miami or New York" ...

appears been dumbed down to:

..."No class of service based access for passengers on "Domestic" Itineraries".


By the current published rules, Business Class passengers traveling on an American Airlines Marketed and Operated flight sold with three classes between Los Angeles & New York or Los Angeles & Miami should have access.
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Old Aug 13, 2017 | 7:34 am
  #220  
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I hope it's just a training issue. These lounges love to make up rules that "are so new they aren't published yet". Yet if they truly wanted to deny access under published policy they could just do so on the basis of capacity like so many US BA lounges do. I'm not too far away from becoming QF SG and a few more months to WP (Already AA EXP for another year). I fly a lot of domestics out of LAX. It's going to be interesting to see the consistency of access.
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Old Aug 14, 2017 | 12:26 am
  #221  
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There's been an update to the oneworld site in the last day or two.

I saw it reported here: http://www.flyertalk.com/forum/28683949-post586.html

It now indicates access for those transcon flights:
customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access.
The three class aspect has been dropped.
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Old Aug 14, 2017 | 12:54 am
  #222  
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Originally Posted by serfty
There's been an update to the oneworld site in the last day or two.

I saw it reported here: http://www.flyertalk.com/forum/28683949-post586.html

It now indicates access for those transcon flights:

The three class aspect has been dropped.
So there's actually greater access now?
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Old Aug 14, 2017 | 1:00 am
  #223  
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Originally Posted by danger
So there's actually greater access now?
I believe so, although I suspect there's not many direct 2 class services to JFK.

What would be interesting is those in "First" (booked in J) on a two class service to, say, MIA. Would they be eligible for First lounge access?
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Old Aug 14, 2017 | 1:03 pm
  #224  
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Well, to me it is not so clear cut. The text specifically mentions access to AA lounges when travelling solely domestic flights. To me, it means that access to AA lounges is allowed when flying F/J on the specific transcon flights regardless of 2 or 3 class planes.
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Old Aug 16, 2017 | 3:22 pm
  #225  
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Originally Posted by serfty
yes! (As long as it had a *O flight number).

For a non AAdvantage *O Emerald you simply need to be flying out of LAX on the same day on a *O operated and marketed flight.
Are the staff here still idiots and deny non-aa owe on domestic itins?
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