Cars at DFW
Sep 5, 2014, 7:51 am
#106
Moderator: National Car
Join Date: Sep 2011
Location: SE MI
Programs: Delta PM, National EE, Hertz PC, Hilton DM
Posts: 2,168
Glad it worked out for you but that's the worst. Shouldn't have to argue to get what you reserved. If you have time on the return trip might be worth asking to speak to the manager or GM on duty and let them know. National's big brand push right now is customer service (since they won the JD Power award last year) and sounds like it was lacking in spades on your res.
Sep 5, 2014, 8:32 pm
#107
Join Date: Aug 2011
Posts: 826
The manager was the one who talked to me! I don't understand why if he was willing to pull a MB from enterprise he wouldn't have just offered the equivalent BMWs that were right in front of us, but I digress.
I imagine that they may have been out of actual LCARs.. Something phishy was going on with pricing for this weekend and for a number of days Premium was cheaper than mid or Fullsize. I'm guessing a lot of execs caught this and booked luxury at the premium rate putting a run on their inventory.
It is funny because last time I was here with a luxury res they had lots of actual LCARs but the greeter offered me a BMW 3 series in PS as an option without me so much as requesting it. (I declined it then.) I should have been more upfront with the manager and requested the K900 they had there.. That thing looks sweet!
I imagine that they may have been out of actual LCARs.. Something phishy was going on with pricing for this weekend and for a number of days Premium was cheaper than mid or Fullsize. I'm guessing a lot of execs caught this and booked luxury at the premium rate putting a run on their inventory.
It is funny because last time I was here with a luxury res they had lots of actual LCARs but the greeter offered me a BMW 3 series in PS as an option without me so much as requesting it. (I declined it then.) I should have been more upfront with the manager and requested the K900 they had there.. That thing looks sweet!
Sep 6, 2014, 9:27 pm
#108
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
Saturday, September 6, 2014 5:00 pm
ES: Equinoxes, Captivas and Voyagers as far as the eye could see. A few Sorrentos, Santa Fes and Chargers thrown in for good measure. The aisle was completely full. I ended up taking a Ford Explorer Limited with 5K miles.
This location used to frustrate me as all the vehicles are parked with the back side facing the aisle and the hatch/trunk open. For me, makes it difficult to identify makes and models that way. At first i started pulling hatches down and/or looking through at the steering wheel. Then I started looking for the backup sensors on the bumpers instead. What an easy way to narrow down the selection to higher trim models. Ended up with leather, working Sirius, backup camera and a panorama sunroof.
This location used to frustrate me as all the vehicles are parked with the back side facing the aisle and the hatch/trunk open. For me, makes it difficult to identify makes and models that way. At first i started pulling hatches down and/or looking through at the steering wheel. Then I started looking for the backup sensors on the bumpers instead. What an easy way to narrow down the selection to higher trim models. Ended up with leather, working Sirius, backup camera and a panorama sunroof.
Sep 9, 2014, 9:40 pm
#110
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
Slim pickins' at the Aisles today - an Elantra, new Sonata (taken as I walked up), Prius, Malibu, small SUVs.
As I walked around, another new Sonata pulled up and I grabbed it - it's my car of choice nowadays given the dependable XM trial, good handling and excellent gas mileage. Of course once I sat down, a Cadillac was brought to the aisle - first one I've seen in ages at any location. I could have taken it, I had lots of time to do so before anyone saw it, but for some reason I just decided to keep my Sonata and be happy.
Of course a lady drove past it in her Malibu, slammed on the brakes, pulled into the nearest spot, and bolted over to grab the Cadillac, and off she went....you'd think she found a winning lotto ticket on the ground.
As I walked around, another new Sonata pulled up and I grabbed it - it's my car of choice nowadays given the dependable XM trial, good handling and excellent gas mileage. Of course once I sat down, a Cadillac was brought to the aisle - first one I've seen in ages at any location. I could have taken it, I had lots of time to do so before anyone saw it, but for some reason I just decided to keep my Sonata and be happy.
Of course a lady drove past it in her Malibu, slammed on the brakes, pulled into the nearest spot, and bolted over to grab the Cadillac, and off she went....you'd think she found a winning lotto ticket on the ground.
Sep 9, 2014, 11:04 pm
#111
Join Date: Aug 2011
Posts: 826
I'm surprised they didn't fill the aisles with their "luxury" enclaves! Lol..
It seems they have a lot of BMW 3's here now as I noticed more parked up front when I returned mine on Sunday. Still curious about how that Mustang GT 5.0 gets doled out...
It seems they have a lot of BMW 3's here now as I noticed more parked up front when I returned mine on Sunday. Still curious about how that Mustang GT 5.0 gets doled out...
Nov 10, 2014, 8:18 am
#113
Join Date: Jun 2013
Programs: National Executive Elite, Marriott Bonfire Titanium, Hilton Gold, United Premier Silver, Hertz PC
Posts: 199
Saturday ~2 pm
LCAR reservation, ER-LUX had
- MKZ 3.7
- BMW 328i
- Enclave
- MKX
- Can't remember last one
I wish I could tell you what was on the EA, ES... but this is the first time I've been to a location that has the trunks all popped open, which made it extremely difficult to identify models/trims. I don't know how you live with it! I already have a hard time selecting a car with all the trunks closed and models easily identifiable to begin with.
In any case, I felt like something different, so I took a scratched up red Camaro LT coupe from the upgrade section, 12xxx miles.
Can I just say holy cow, what a trek it is to and from the airport, then to and from the car rental facility! It felt like it took forever to get anywhere.
LCAR reservation, ER-LUX had
- MKZ 3.7
- BMW 328i
- Enclave
- MKX
- Can't remember last one
I wish I could tell you what was on the EA, ES... but this is the first time I've been to a location that has the trunks all popped open, which made it extremely difficult to identify models/trims. I don't know how you live with it! I already have a hard time selecting a car with all the trunks closed and models easily identifiable to begin with.
In any case, I felt like something different, so I took a scratched up red Camaro LT coupe from the upgrade section, 12xxx miles.
Can I just say holy cow, what a trek it is to and from the airport, then to and from the car rental facility! It felt like it took forever to get anywhere.
Nov 10, 2014, 1:41 pm
#114
Join Date: Nov 2009
Location: LAX/TXL
Programs: LH HON,AA EXP, BA Silver, Hyatt Diamond, and a few more
Posts: 355
I picked up a BMW 328i on Sunday and there were several of them. The only option in the Luxury section. It was nice to drive around, but had the base trim without any options.
Nov 26, 2014, 5:46 am
#115
Join Date: Jan 2005
Location: San Diego US and Brisbane AU
Programs: AA EXP/2MM - DL PM - OZ Diamond - Bonvoy LTT - Hyatt Glob - IHG Plat - National EE - Sixt Platinum
Posts: 1,315
Maybe a result of recalls/maintenance as of late, but I've noticed a decline in variety and quantity of cars in the ES in the last two months or so. I've been seeing a lot more minivans and small SUVs than before, and for the last four weeks in a row, the EA/ES were both out of cars on Mondays and required a wait for whatever was available.
Anyway, this time around I found a new-generation ('15) Camry in the ES, so it looks like these are starting to trickle in.
As I was loading my bags though, a '15 Mustang pulled into the PS aisle as well, so I switched to that instead.
Still haven't seen the elusive 5-Series and 7-Series though...
Anyway, this time around I found a new-generation ('15) Camry in the ES, so it looks like these are starting to trickle in.
As I was loading my bags though, a '15 Mustang pulled into the PS aisle as well, so I switched to that instead.
Still haven't seen the elusive 5-Series and 7-Series though...
Dec 1, 2014, 1:50 pm
#116
Join Date: Jan 2012
Location: NYC
Programs: Delta DM, SPG Plat 100 (LT Gold), IHG Spire, Hyatt Diamond, HH Gold, National EE, Hertz Prez Circle
Posts: 473
With the distance from the terminals and how slow the shuttles can be, I've asked for and gotten a lift to the terminal in my rental by having a word with the manager. A $20 to the employee and the additional toll in/out charge to the airport was well worth it.
Dec 8, 2014, 2:46 pm
#117
Join Date: Apr 2014
Posts: 12
Last week at DFW on Monday night (around 6P), ES was pretty well stocked. I ended up with an Explorer Limited. There was also a Fusion Titanium, Edge Limited, a whole bunch of Minivans, a couple of FS Ram Pickups, and your usual array of sedans (nothing spectacular stood out except for the Fusion).
However, an hour later a colleague of mine showed up to an empty lot, and a queue of 30 people. When his turn came, they brought forward a low mile SRX. He definitely got the better car. And he's only EC (I'm an EE).
However, an hour later a colleague of mine showed up to an empty lot, and a queue of 30 people. When his turn came, they brought forward a low mile SRX. He definitely got the better car. And he's only EC (I'm an EE).
Dec 9, 2014, 9:30 pm
#118
Join Date: Jan 2005
Location: San Diego US and Brisbane AU
Programs: AA EXP/2MM - DL PM - OZ Diamond - Bonvoy LTT - Hyatt Glob - IHG Plat - National EE - Sixt Platinum
Posts: 1,315
FYI, looks like DFW has gotten a Maserati Ghibli too -- it's not one of the "official" locations in the promotion though. No tag, but the Emerald agent mentioned they were asking $200/day (versus the standard $100/day tags at the other participating National locations).
Dec 24, 2014, 4:25 pm
#119
Join Date: Mar 2012
Location: ORD
Programs: DL DM, AS MVP Gold 100K, HHonors Diamond, Hyatt Globalist
Posts: 300
Set to pick up a car here on Friday. I noticed that the PCAR rate is $17 more than FCAR/ICAR for a 5 day rental. With this said, would it be worth it to go head with the PCAR res? Or is ER-PCAR so bare bones it would just make sense to stick with FCAR rate?
Dec 25, 2014, 9:33 pm
#120
Join Date: Jan 2005
Location: San Diego US and Brisbane AU
Programs: AA EXP/2MM - DL PM - OZ Diamond - Bonvoy LTT - Hyatt Glob - IHG Plat - National EE - Sixt Platinum
Posts: 1,315
That said, if there is nothing interesting in ER-PCAR, you could always ask for the rate to be lowered to ICAR if you take something from EA/ES. Or make two reservations and cancel one, depending on the selection...