Last edit by: jerry305
CANADIAN REFERENCE ON FLYERTALK
Canadian Credit Card Master List - Curated for Best Offer A complete listing of all the major credit cards in Canada along with their sign-up bonus, annual fee, CPM, and other pertinent information.
AMEX recent discussion American Express Canada application and reward strategies (2018) Which credit card should I get? Cards with good bonuses List of Credit Cards with Great Welcome bonuses (RFD version)
BLOGS
Canadian Kilometers PointsNerd Rewards Canada Don't Call the Airline! Pointshogger Canadian Travel Hacking
CONFERENCE
PointsU conference (2018 & 2019 website)
Canadian Credit Card Master List - Curated for Best Offer A complete listing of all the major credit cards in Canada along with their sign-up bonus, annual fee, CPM, and other pertinent information.
AMEX recent discussion American Express Canada application and reward strategies (2018) Which credit card should I get? Cards with good bonuses List of Credit Cards with Great Welcome bonuses (RFD version)
BLOGS
Canadian Kilometers PointsNerd Rewards Canada Don't Call the Airline! Pointshogger Canadian Travel Hacking
CONFERENCE
PointsU conference (2018 & 2019 website)
MilesBuzz: Canada
#3331
Join Date: Nov 2013
Location: TXL
Programs: A3 Silver
Posts: 1,116
#3332
Join Date: Oct 2009
Programs: ,BW Rewards, Skymiles, Aeroplan, SPG, IHG, Marriott, Club Carlson, Alaska Airlines
Posts: 254
#3334
Join Date: Aug 2009
Location: YYZ
Programs: UA Silver, Marriott Titan
Posts: 230
Count me as another frustrated customer. I've had the card for two years and since February my points have not been transferring to BW. Three long phone calls and lots of promises but still no results. We can't be alone.
#3335
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,292
Asking again - how do I find out what my BW card number is? I don't have an account and it's not visible anywhere on mbna.ca. How/where are they going to transfer the points? I'm lost.
#3336
Join Date: Aug 2009
Location: YYZ
Programs: UA Silver, Marriott Titan
Posts: 230
I suggest calling the customer service number on the back of your credit card. Perhaps they can point you in the right direction.
#3337
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
You need to call up MBNA and ask them what BW account number they have tied to your account. The BW number should also be listed on your paper statement.
#3338
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
I wouldn't put up with that BS! You have an agreement with MBNA. You use your card, you pay your account on time and they need to fulfill the agreement by awarding you the points! I had the same problem with the Alaska card after speaking to a manager and still no points I asked for the number to the banks Ombudsman office. After I left a message (they give you a 1800 to call and you leave a message) my points were in the account within 24 hours!
#3339
Join Date: Feb 2015
Posts: 1,621
I think what you need to do is create a BW account at BW's site, then call up MBNA and ask them to attach that BW account to the MBNA account.
That is the process I'm seeing discussed over at RedFlagDeals (a Canadian shopping deal site).
#3340
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Have you created a BW account?
I think what you need to do is create a BW account at BW's site, then call up MBNA and ask them to attach that BW account to the MBNA account.
That is the process I'm seeing discussed over at RedFlagDeals (a Canadian shopping deal site).
I think what you need to do is create a BW account at BW's site, then call up MBNA and ask them to attach that BW account to the MBNA account.
That is the process I'm seeing discussed over at RedFlagDeals (a Canadian shopping deal site).
#3342
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,292
Have you created a BW account?
I think what you need to do is create a BW account at BW's site, then call up MBNA and ask them to attach that BW account to the MBNA account.
That is the process I'm seeing discussed over at RedFlagDeals (a Canadian shopping deal site).
I think what you need to do is create a BW account at BW's site, then call up MBNA and ask them to attach that BW account to the MBNA account.
That is the process I'm seeing discussed over at RedFlagDeals (a Canadian shopping deal site).
#3343
Join Date: Jan 2014
Location: yyz
Posts: 1,608
Denied upgrade from RBC Rewards to RBC Avion card.
I got my first RBC Avion card in 2014. Before my year was up, I downgraded to a RBC Rewards card to keep the account active and go FYF.
In August of last year I called in to upgrade the card back to the RBC Avion, paid the $120 fee and got 15k Avion points.
In February of this year I called in and downgraded the card back to the RBC Rewards card.
Today I called in to try and upgrade back to the RBC Avion card. Denied. They said I can't do that, 15k points is an introductory offer only. Can't upgrade and get the points again.
Is this a HUCA thing? I don't want to call back right away as I believe they track everything and don't want to raise any red flags.
They said that I can apply for a new card and be eligible for the offer. But I liked this back and forth cycle as it avoided a credit pull. But if I have to then...I guess I'll live with it. I like RBC Avion for the transfers to AA.
In August of last year I called in to upgrade the card back to the RBC Avion, paid the $120 fee and got 15k Avion points.
In February of this year I called in and downgraded the card back to the RBC Rewards card.
Today I called in to try and upgrade back to the RBC Avion card. Denied. They said I can't do that, 15k points is an introductory offer only. Can't upgrade and get the points again.
Is this a HUCA thing? I don't want to call back right away as I believe they track everything and don't want to raise any red flags.
They said that I can apply for a new card and be eligible for the offer. But I liked this back and forth cycle as it avoided a credit pull. But if I have to then...I guess I'll live with it. I like RBC Avion for the transfers to AA.
#3344
Join Date: Dec 2014
Location: Canada
Posts: 822
I got my first RBC Avion card in 2014. Before my year was up, I downgraded to a RBC Rewards card to keep the account active and go FYF.
In August of last year I called in to upgrade the card back to the RBC Avion, paid the $120 fee and got 15k Avion points.
In February of this year I called in and downgraded the card back to the RBC Rewards card.
Today I called in to try and upgrade back to the RBC Avion card. Denied. They said I can't do that, 15k points is an introductory offer only. Can't upgrade and get the points again.
Is this a HUCA thing? I don't want to call back right away as I believe they track everything and don't want to raise any red flags.
They said that I can apply for a new card and be eligible for the offer. But I liked this back and forth cycle as it avoided a credit pull. But if I have to then...I guess I'll live with it. I like RBC Avion for the transfers to AA.
In August of last year I called in to upgrade the card back to the RBC Avion, paid the $120 fee and got 15k Avion points.
In February of this year I called in and downgraded the card back to the RBC Rewards card.
Today I called in to try and upgrade back to the RBC Avion card. Denied. They said I can't do that, 15k points is an introductory offer only. Can't upgrade and get the points again.
Is this a HUCA thing? I don't want to call back right away as I believe they track everything and don't want to raise any red flags.
They said that I can apply for a new card and be eligible for the offer. But I liked this back and forth cycle as it avoided a credit pull. But if I have to then...I guess I'll live with it. I like RBC Avion for the transfers to AA.
#3345
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,527
My wife had some difficulty getting her account connected to her Alaska mileage account