American Express Gold 10,000 points per 15 transactions
Aug 22, 2011, 12:03 pm
#136
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
They won't give 10K for 15 transactions..
So on 8/11 I called up and asked if I could get Bonus 6664. I got the card in May. The rep said they would add the code to my account, but I could only get the 10K per 15 transactions till Oct 1st since I had the card 3 months already.
He added it to my account and my husband's.
Today I called to ask them if the counter for the "15" started again on 8/26 when the bill ran. The representative started to look into it and said I did not qualify for this promotion. I explained that the rep added promo to my account. She said it was not noted, and that this promo could only be added at time of activation of cards after 7/1. She said there is no way to even ADD the promo to the account.
The rep I spoke to the night of the 11th specifically told me that I only had 2 months to get the promo and the most I could get is 20K. Alas...no notes and this rep was not budging. She saw where I have more than produced the 15 transactions, but said there was no way to give me these points.
Kinda frustrates me because this is not my primary card. I moved a bunch of spending over to this card to meet the requirement. I can't complain because I did get 10K per addl user (I only set up 2!!!). But it does bother me that the rep did not note this on my account at all....
He added it to my account and my husband's.
Today I called to ask them if the counter for the "15" started again on 8/26 when the bill ran. The representative started to look into it and said I did not qualify for this promotion. I explained that the rep added promo to my account. She said it was not noted, and that this promo could only be added at time of activation of cards after 7/1. She said there is no way to even ADD the promo to the account.
The rep I spoke to the night of the 11th specifically told me that I only had 2 months to get the promo and the most I could get is 20K. Alas...no notes and this rep was not budging. She saw where I have more than produced the 15 transactions, but said there was no way to give me these points.
Kinda frustrates me because this is not my primary card. I moved a bunch of spending over to this card to meet the requirement. I can't complain because I did get 10K per addl user (I only set up 2!!!). But it does bother me that the rep did not note this on my account at all....
Aug 22, 2011, 12:24 pm
#137
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
In 8 weeks I will call up and also have them "try" to do the same for my husband's account since it was discussed (but not noted). We have already completed the 15 transactions on each of our accounts. That being said I am not going to mess with 15 transactions for the month of September...going back to my Chase Sapphire card. The main reason I wanted MR was to transfer the miles over to Continental. But since that ends on Sept 30th I won't get the miles before then....
Aug 22, 2011, 5:37 pm
#138
Used to be 'slotownmomma'
Join Date: Mar 2010
Location: Central Coast of California
Programs: Too many to list!
Posts: 238
I have not had much luck. I tried calling for the 75k promo, got rejected over the phone after holding for 15 minutes. When I finally got to the "right" person they rejected me before I even finished saying that codes are targeted. I guess it was my fault because I said "my friend" was offered a promo and I would like to be considered. I tried SM twice on this promo and each time I got a generic rejection. Kind of regretting getting this card. I know everything is YMMV, but with everyone saying how great and easy it was to get all these promo's 2 weeks ago, I caved in. I guess I won't be getting those "175k points" that lured me in.
Aug 22, 2011, 7:45 pm
#140
Join Date: Nov 2009
Posts: 198
Another data point:
Just called MR directly and asked for bonus 5721 and 6664 -- was denied on both. Agent said 5721 is Argentina only (of course) and 6664 is for those who applied earlier this year (whereas my PRG card was issued last year).
Just called MR directly and asked for bonus 5721 and 6664 -- was denied on both. Agent said 5721 is Argentina only (of course) and 6664 is for those who applied earlier this year (whereas my PRG card was issued last year).
Aug 22, 2011, 10:03 pm
#141
Join Date: Jan 2011
Posts: 16
Wow, this is the FIRST case I have read that AMEX rescinds the offer promised by its rep before.
General consensus has been, once AMEX agreed to notate the account, AMEX would honor it...
Apparently it aint true any more...
Can you recognize from which part of the world your original / subsequent SMs are generated?
General consensus has been, once AMEX agreed to notate the account, AMEX would honor it...
Apparently it aint true any more...
Can you recognize from which part of the world your original / subsequent SMs are generated?
Last edited by aviators99; Aug 23, 2011 at 6:51 pm Reason: Site guidelines prohibit posting these names
Aug 23, 2011, 7:01 pm
#142
Join Date: Oct 2005
Programs: Delta SkyMiles
Posts: 237
I just got a Premier Rewards Gold.
I'm being told by two different CSRs that, since I got the 75k Sign-Up Bonus, I'm ineligible for this 15 transactions per month, as it is a Sign-Up Special.
Anyone had recent luck with this offer?
I'm being told by two different CSRs that, since I got the 75k Sign-Up Bonus, I'm ineligible for this 15 transactions per month, as it is a Sign-Up Special.
Anyone had recent luck with this offer?
Aug 23, 2011, 10:12 pm
#143
Join Date: May 2010
Location: WAS
Programs: Lotz
Posts: 1,535
I opened card last November and got bumped up to 75K. I had the 15/mo promo added to my account when the thread started.
Aug 24, 2011, 5:49 am
#145
Join Date: Oct 2005
Programs: Delta SkyMiles
Posts: 237
I wonder if the CSRs are treating the 50k Bonus as a Sign-up Bonus, because I asked for it the same day that I asked for the 75k Sign-up Bonus?
Aug 24, 2011, 6:25 am
#146
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
Didn't matter if the code was "noted" per the rep. I was not eligible. The rep saw where I had made way over 15 but said she could not give me the points. I did not meet the T&C for the promo and the rep should not have added the code...
Aug 24, 2011, 8:22 am
#148
Join Date: May 2010
Location: NJ
Posts: 1,389
You can try but that's pretty much the answer that's being given for the new cards. One sign-up bonus or the other.
Aug 24, 2011, 8:31 am
#149
Join Date: Sep 2005
Location: CVG
Programs: AAdvantage, Delta Skymiles, CapOne Venture, Citi ThankYou
Posts: 486
When I called the offer was already on my account. My hope is that the bump will post via me calling back after my spend per the CSR but that the points for transactions will post systemically. They specify 6-8 weeks so I'm going to wait a few months before calling.
Aug 24, 2011, 1:07 pm
#150
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,794
I have seen mid cycle posted bonus actually show up on the statement after statement closes. At first I thought I got additional bonus... NOT!