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-   -   Topguest additional points for checkins [Update Jan 2014 - program has ended] (https://www.flyertalk.com/forum/milesbuzz/1094376-topguest-additional-points-checkins-update-jan-2014-program-has-ended.html)

aarif1 Jul 21, 2012 10:17 am

Mine worked fine yesterday (DT) but didn't work today (PC)

WingedWorldExplorer Jul 21, 2012 10:25 am


Originally Posted by aviator8 (Post 18941474)
LOL, I can't even really grasp what their business model was, or how they convinced the partners they have to sign up.

Thank you Thank You. I felt so 20th Century and the only person who did not grasp the underlying needs or business model. Now I feel much better and 20 years younger.

Btw, I did enough miles to reach a critical account threshold without flying.

Jarred Jul 21, 2012 11:02 am

I can confirm that points for Holiday Inn and DT posted for my fiancee's account at approximately 0530 EST this morning. However, when I checked in on my account (less than a minute later) nothing was recorded in my account. If anyone figures out what the issue is please post.

dealswelike Jul 21, 2012 11:40 am

Topguest - additional points for checkins
 
My check ins for both a doubletree and intercontinental today did not record.

DaydreamBeliever Jul 21, 2012 1:57 pm

I just got the confirmation email for one Holiday Inn check-in (hours later) but my family member hasn't gotten their email yet.

bearcat74 Jul 21, 2012 2:11 pm

My checkins for a HI Express and DT this morning both posted to TG. Both done with 4sq.

aarif1 Jul 21, 2012 2:25 pm


Originally Posted by aarif1 (Post 18974540)
Mine worked fine yesterday (DT) but didn't work today (PC)

Got the email for my check-in about an hour later.

dealswelike Jul 21, 2012 2:46 pm

Topguest - additional points for checkins
 
Got the emails so looks like its working just a little delayed.

summerdayshopping Jul 22, 2012 7:46 am

Didn't get my points yesterday but it is fine today. :)

aviator8 Jul 22, 2012 9:36 am

data point....

HI is working fine for me, but my Hilton points stopped posting yesterday

Flagstaff Aug 20, 2012 8:59 am

M Life points seem to no longer be posting. Is anyone else experiencing this problem?

summerdayshopping Aug 20, 2012 10:45 am


Originally Posted by Flagstaff (Post 19157339)
M Life points seem to no longer be posting. Is anyone else experiencing this problem?

One could only earns max of 7500 points every 3 months.

MDtR-Chicago Aug 20, 2012 1:42 pm

I'm surprised no one mentioned this. Virgin America did a very short TopGuest promo this month. Double points for check-ins on August 8, with a contest to award elite status to someone who checked in.

Going forward, their elite members will continue to earn double on TopGuest checkins.

Guess it gives us hope that something will survive in the future...

shoreline Aug 20, 2012 1:54 pm

hi all.
I used this once last year to see what it was. have not used it since.

So, I went to the site, typed in the location finder, and checked the hotel from the list at the bottom, and then the popup at the top came on and I put
'share the location'.

Is this correct to get this to work for the 50 points?
It will post if you are actually at this location listed, correct?

Flagstaff Aug 20, 2012 6:28 pm


Originally Posted by summerdayshopping (Post 19158045)
One could only earns max of 7500 points every 3 months.

Bummer

daninstl Aug 21, 2012 7:04 am


Originally Posted by prabelli (Post 18973711)
No emails or points for me this morning, either.

I recently noticed that Topguest hadn't been posting points to priority club for me since march. I questioned them on it and they responded by shutting down my account even though I've been really careful to not overuse this service. I'm not sure if I can sign up again with a new email address or if I can get them to at least post the points I've earned.

rwoman Aug 21, 2012 7:23 am

Recently, I've found I do get the email and points post for PC - I usually check in once or twice a week depending on if I'm traveling or in London. HHonors points have not done so in a while now.

DaydreamBeliever Aug 21, 2012 9:47 am


Originally Posted by daninstl (Post 19163819)
I recently noticed that Topguest hadn't been posting points to priority club for me since march. I questioned them on it and they responded by shutting down my account even though I've been really careful to not overuse this service. I'm not sure if I can sign up again with a new email address or if I can get them to at least post the points I've earned.

Priority Club shut down your account or Topguest?

crimsonAA Aug 30, 2012 3:13 pm

Points posting?
 
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czeigler Aug 30, 2012 3:32 pm

I get mine on random days
 

Originally Posted by crimsonAA (Post 19224736)
I've noticed that points have stopped posting for multiple programs, and I've confirmed with a neighbor that his have stopped working as well. Last successful post was 8/27. We're both still getting e-mails and the points show up on the TG website. No transfers.

Others experiencing the same thing?

I got PC points that posted on 8/28 but none yesterday or today. It seems sporadic to me so I don't count on them posting every day that I use it. I did get the TG emails.

LufthansaFlyer Aug 30, 2012 4:04 pm

no problems getting priority club points. email comes within seconds of a check in. Latest one was about an hr ago.

biggdeebee Aug 30, 2012 4:07 pm


Originally Posted by daninstl (Post 19163819)
I recently noticed that Topguest hadn't been posting points to priority club for me since march. I questioned them on it and they responded by shutting down my account even though I've been really careful to not overuse this service. I'm not sure if I can sign up again with a new email address or if I can get them to at least post the points I've earned.

My account was suspended also without being notified. Been doing two check ins a day and when they added the virgin America promo I did that also and then they suspended my account.

crimsonAA Aug 30, 2012 5:08 pm

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michael_v Aug 30, 2012 6:12 pm


Originally Posted by crimsonAA (Post 19224736)
I've noticed that points have stopped posting for multiple programs, and I've confirmed with a neighbor that his have stopped working as well. Last successful post was 8/27. We're both still getting e-mails and the points show up on the TG website. No transfers.

Others experiencing the same thing?

Yes, I am experiencing the exact same thing with PC and Hilton.

WingedWorldExplorer Aug 30, 2012 6:24 pm


Originally Posted by crimsonAA (Post 19224736)
I've noticed that points have stopped posting for multiple programs, and I've confirmed with a neighbor that his have stopped working as well. Last successful post was 8/27. We're both still getting e-mails and the points show up on the TG website. No transfers.

Others experiencing the same thing?

YES I have received about 25 credit notifications without anything extra showing up in my account(s). Scratching my head but then I saw your posting.

crimsonAA Aug 30, 2012 6:27 pm

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summerdayshopping Aug 30, 2012 6:27 pm


Originally Posted by michael_v (Post 19225516)
Yes, I am experiencing the exact same thing with PC and Hilton.

Same here.

Majikow Aug 30, 2012 6:27 pm


Originally Posted by biggdeebee (Post 19225017)
My account was suspended also without being notified. Been doing two check ins a day and when they added the virgin America promo I did that also and then they suspended my account.

There are easier ways of doing multiple check ins per day without drawing undue attention to yourself. Takes a little work, but once you do that, it's perpetual.

crimsonAA Aug 30, 2012 6:32 pm

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summerdayshopping Aug 30, 2012 6:53 pm


Originally Posted by crimsonAA (Post 19225594)
I'm just speculating, but my guess would be that if points aren't posting but you can still access the TG account and you are still getting the e-mail, your account isn't suspended. But, I have no experience with warning letters, etc. Maybe others can speak to what happens when you get put on the blacklist.

I'd like to think there is some sort of temporary glitch, but it's odd to me that it's affecting multiple programs. Have confirmed at least three across some friends.

System glitch I believe, all emails from them looked weird -- no images...

djchoisum Aug 30, 2012 7:17 pm

The topguest website was down for a few hours back 2-3days ago at night, thought the point posting issues would be resolved after it came back online but now all the programs stopped posting.

gloreglabert Aug 30, 2012 7:48 pm

+1, nothing has posted for several days.

debwany24 Aug 30, 2012 7:59 pm

I've been checking in almost daily in the same double tree hotel for the past 8 months. Today I got an email that my account has been suspended for violation of terms :(

Stoughton Aug 30, 2012 8:57 pm


Originally Posted by debwany24 (Post 19225965)
I've been checking in almost daily in the same double tree hotel for the past 8 months. Today I got an email that my account has been suspended for violation of terms :(

Which account? Hilton or Topguest?

debwany24 Aug 30, 2012 9:12 pm


Originally Posted by Stoughton (Post 19226227)
Which account? Hilton or Topguest?

topguest

biggdeebee Aug 30, 2012 9:44 pm


Originally Posted by Majikow (Post 19225578)
There are easier ways of doing multiple check ins per day without drawing undue attention to yourself. Takes a little work, but once you do that, it's perpetual.

Yeah, I've been doing two check ins for a long while. It was only when I also did virgin for the five day promo did they suspend my account.

swesthead Aug 30, 2012 10:39 pm

I was suspended last spring after "checking in" 4 or 5 times a week. I received an email to which I replied and was told it was temporary. Apparently though it's permanent because still I try and receive no points.

penner42 Aug 30, 2012 11:17 pm

After a few days of no points posting (but receiving the emails), this just happened:http://geekandproud.net/images/topguestpointspc.png

I'm sure I wasn't missing that many points, so no idea what's going on. Haven't received HHonors points since 8/27.

As far as accounts getting suspended, do you use foursquare regularly? It might be that if you don't, it seems like you're only checking in at those places so they don't believe you're actually there. Just guessing... don't really know.

Stubtify Aug 30, 2012 11:21 pm

It is well documented in this thread that topguest is sporadic in posting points to your accounts. We've all experienced it and eventually they then show up in clumps. They also have issues where emails are delayed, sometimes for days. Neither of these mean there is anything wrong, they just seem to be run by a barrel of monkeys...

debwany24 Aug 31, 2012 12:35 pm


Originally Posted by penner42 (Post 19226827)
After a few days of no points posting (but receiving the emails), this just happened:http://geekandproud.net/images/topguestpointspc.png

I'm sure I wasn't missing that many points, so no idea what's going on. Haven't received HHonors points since 8/27.

As far as accounts getting suspended, do you use foursquare regularly? It might be that if you don't, it seems like you're only checking in at those places so they don't believe you're actually there. Just guessing... don't really know.

the same thing happened with my PC points today


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