(prem fare gone): IB: Italy - BOG/LIM/PTY from 500€ biz rt
Mar 9, 2020, 11:31 am
#106
Join Date: Jan 2014
Location: Copenhagen
Posts: 82
If you email they have plenty of time to look around in the fare, whereas they will probably just focus on solving it if you call.
Mar 9, 2020, 12:41 pm
#107
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
Posts: 760
I have called because my flights are imminent from BLQ. There is a waiver that applies to BLQ,MXP,VCE booked before our sale date, and the agent did not even check my fare(I am sure he would have commented about it, but also it seems like he is pretty tired of all those virus-related changes that he sounded very jaded.) and helped me move my flights to June.
Mar 9, 2020, 2:26 pm
#108
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,742
I know it’s a long shot now, as we still don’t know if it will stick, but I’ve just realised my MIL-MAD sector is on very inconvenient day - I have a long layover in MAD, so would be happy to skip that first sector and start in MAD. What’s the group consensus on IB respecting Italian regulations regarding protecting sectors on ex-IT itineraries? My ticket was likely issued in the UK (going by the currency paid in) - not sure if that would matter.
Mar 9, 2020, 2:47 pm
#109
Join Date: Sep 2013
Posts: 641
I have called because my flights are imminent from BLQ. There is a waiver that applies to BLQ,MXP,VCE booked before our sale date, and the agent did not even check my fare(I am sure he would have commented about it, but also it seems like he is pretty tired of all those virus-related changes that he sounded very jaded.) and helped me move my flights to June.
did you book on Italian OTA or website?
Last edited by raporot; Mar 9, 2020 at 3:33 pm
Mar 9, 2020, 8:48 pm
#110
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
Posts: 760
Mar 10, 2020, 3:37 am
#111
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,852
Mar 10, 2020, 3:00 pm
#113
Join Date: Feb 2015
Posts: 6
Hey guys, hoping anyone is able to offer advice for my issue.
Me and my friend were booking tickets simultaneously (from different cities in Italy) however despite selecting both segments as Business Promo, he got his return flights issued in Economy.
At the time of booking, Economy fare was different and we even managed to make screenshots of Business Promo fares that sum up to the total price we paid.
Any advice on what could we do and how to prove that we have indeed booked all segments in business? Maybe anyone had similar case before..
Thank you!
Me and my friend were booking tickets simultaneously (from different cities in Italy) however despite selecting both segments as Business Promo, he got his return flights issued in Economy.
At the time of booking, Economy fare was different and we even managed to make screenshots of Business Promo fares that sum up to the total price we paid.
Any advice on what could we do and how to prove that we have indeed booked all segments in business? Maybe anyone had similar case before..
Thank you!
Mar 10, 2020, 3:36 pm
#114
Join Date: Aug 2016
Posts: 157
Hey guys, hoping anyone is able to offer advice for my issue.
Me and my friend were booking tickets simultaneously (from different cities in Italy) however despite selecting both segments as Business Promo, he got his return flights issued in Economy.
At the time of booking, Economy fare was different and we even managed to make screenshots of Business Promo fares that sum up to the total price we paid.
Any advice on what could we do and how to prove that we have indeed booked all segments in business? Maybe anyone had similar case before..
Thank you!
Me and my friend were booking tickets simultaneously (from different cities in Italy) however despite selecting both segments as Business Promo, he got his return flights issued in Economy.
At the time of booking, Economy fare was different and we even managed to make screenshots of Business Promo fares that sum up to the total price we paid.
Any advice on what could we do and how to prove that we have indeed booked all segments in business? Maybe anyone had similar case before..
Thank you!
what SS do you have that you can prove it?
Is the amount on your credit card statement the same as the price of out/inbound in business? Assuming you have SS of all the price options when booking
tbh your chance is really low and you can’t really count on Iberia to reissue the ticket once they see the ticket price
Mar 11, 2020, 12:10 pm
#115
Join Date: Aug 2015
Programs: BA Gold/ Star Alliance Gold
Posts: 401
Fellow travelers - just in, some crucial news for us:
We are waiting for how things are developing, but I at least wanted to start the discussion (our travel date is April 6):
Questions now:
1. BA is refusing to refund the tickets -> would a travel insurance pay if in the end, this policy is still valid at travel date
2. What are refund rules for the ticket -> I read about 60-100 Euro, however, our ticket states 30 Euro fare and all other fees and taxes refundable
3. How about positioning flights to Italy?
3. What could be a "good case" -> re-route from London? Free re-book to other destinations?
Our ticket states a 30 Euro Ticket fee per person and
Total government, authority and airport charges EUR 107.79
Total British Airways fees and surcharges Per adult EUR 378.00
Total taxes, fees and surcharges per person EUR 485.79
*Government and/or airport taxes are refundable, however some countries will apply a Value Added Tax, Sales Tax or equivalent, which will only be refunded on fully flexible tickets.
**A refund of the carrier imposed charge or fuel surcharge where applicable may be made on unused flights in your itinerary if permitted by the fare rules and conditions applicable to your booking.
Argentina, Colombia, Peru to isolate travelers from virus-hit nations
Please find entire news by France24 here: https://www.france24.com/en/20200311...us-hit-nationsWe are waiting for how things are developing, but I at least wanted to start the discussion (our travel date is April 6):
Questions now:
1. BA is refusing to refund the tickets -> would a travel insurance pay if in the end, this policy is still valid at travel date
2. What are refund rules for the ticket -> I read about 60-100 Euro, however, our ticket states 30 Euro fare and all other fees and taxes refundable
3. How about positioning flights to Italy?
3. What could be a "good case" -> re-route from London? Free re-book to other destinations?
Our ticket states a 30 Euro Ticket fee per person and
Total government, authority and airport charges EUR 107.79
Total British Airways fees and surcharges Per adult EUR 378.00
Total taxes, fees and surcharges per person EUR 485.79
*Government and/or airport taxes are refundable, however some countries will apply a Value Added Tax, Sales Tax or equivalent, which will only be refunded on fully flexible tickets.
**A refund of the carrier imposed charge or fuel surcharge where applicable may be made on unused flights in your itinerary if permitted by the fare rules and conditions applicable to your booking.
Last edited by Shl; Mar 11, 2020 at 12:26 pm
Mar 11, 2020, 2:07 pm
#116
Join Date: Sep 2013
Posts: 641
uhh, what is chances to rebook ticket to Mexico, Chile, Brazil, Caribbean? Or Buy ticket on same day of arrival to another country? Or change to same day turn-around?
Mar 11, 2020, 3:00 pm
#117
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 913
I called Iberia as travel dates are coming up:
Free Rebook, NOOOO reroute
No fare class difference to pay
If segment dropped, the rest of ticket is still valid. ( She told me it was for every ticket where Iberia is the only company on the whole ticket. So not only from Italy.
Free Rebook, NOOOO reroute
No fare class difference to pay
If segment dropped, the rest of ticket is still valid. ( She told me it was for every ticket where Iberia is the only company on the whole ticket. So not only from Italy.
Mar 11, 2020, 6:40 pm
#118
Join Date: Sep 2013
Posts: 641
I called Iberia as travel dates are coming up:
Free Rebook, NOOOO reroute
No fare class difference to pay
If segment dropped, the rest of ticket is still valid. ( She told me it was for every ticket where Iberia is the only company on the whole ticket. So not only from Italy.
Free Rebook, NOOOO reroute
No fare class difference to pay
If segment dropped, the rest of ticket is still valid. ( She told me it was for every ticket where Iberia is the only company on the whole ticket. So not only from Italy.
Mar 12, 2020, 3:56 am
#120
Join Date: Mar 2007
Location: Berlin
Posts: 1,765
Fellow travelers - just in, some crucial news for us:
We are waiting for how things are developing, but I at least wanted to start the discussion (our travel date is April 6):
Questions now:
1. BA is refusing to refund the tickets -> would a travel insurance pay if in the end, this policy is still valid at travel date
2. What are refund rules for the ticket -> I read about 60-100 Euro, however, our ticket states 30 Euro fare and all other fees and taxes refundable
3. How about positioning flights to Italy?
3. What could be a "good case" -> re-route from London? Free re-book to other destinations?
Our ticket states a 30 Euro Ticket fee per person and
Total government, authority and airport charges EUR 107.79
Total British Airways fees and surcharges Per adult EUR 378.00
Total taxes, fees and surcharges per person EUR 485.79
*Government and/or airport taxes are refundable, however some countries will apply a Value Added Tax, Sales Tax or equivalent, which will only be refunded on fully flexible tickets.
**A refund of the carrier imposed charge or fuel surcharge where applicable may be made on unused flights in your itinerary if permitted by the fare rules and conditions applicable to your booking.
Argentina, Colombia, Peru to isolate travelers from virus-hit nations
Please find entire news by France24 here: https://www.france24.com/en/20200311...us-hit-nationsWe are waiting for how things are developing, but I at least wanted to start the discussion (our travel date is April 6):
Questions now:
1. BA is refusing to refund the tickets -> would a travel insurance pay if in the end, this policy is still valid at travel date
2. What are refund rules for the ticket -> I read about 60-100 Euro, however, our ticket states 30 Euro fare and all other fees and taxes refundable
3. How about positioning flights to Italy?
3. What could be a "good case" -> re-route from London? Free re-book to other destinations?
Our ticket states a 30 Euro Ticket fee per person and
Total government, authority and airport charges EUR 107.79
Total British Airways fees and surcharges Per adult EUR 378.00
Total taxes, fees and surcharges per person EUR 485.79
*Government and/or airport taxes are refundable, however some countries will apply a Value Added Tax, Sales Tax or equivalent, which will only be refunded on fully flexible tickets.
**A refund of the carrier imposed charge or fuel surcharge where applicable may be made on unused flights in your itinerary if permitted by the fare rules and conditions applicable to your booking.