[PREM FARE GONE] EK First PEN-DXB (via SIN) for 600USD (with caveat)
Feb 24, 2020, 5:41 am
#317
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
We apologize for inconvenience caused.
We have forwarded your concern to our relevant team. Our team will check with the airline and revert you within 3 to 5 working days.
Your cooperation in this regard is highly appreciated.
For any further query, please do not hesitate to contact us.
We have forwarded your concern to our relevant team. Our team will check with the airline and revert you within 3 to 5 working days.
Your cooperation in this regard is highly appreciated.
For any further query, please do not hesitate to contact us.
Feb 25, 2020, 7:18 am
#320
Join Date: Feb 2020
Posts: 2
I finally got refund confirmation from Mytrip:
Dear Sir/Madam,
We have now processed your refund of xxxx (full amount including processing fee)
The funds should reach your account within 3-5 business days.
I finally got refund confirmation from Mytrip:
Dear Sir/Madam,
We have now processed your refund of xxxx (full amount including processing fee)
The funds should reach your account within 3-5 business days.
Feb 25, 2020, 8:43 am
#321
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Feb 25, 2020, 5:42 pm
#322
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551
Mar 6, 2020, 8:35 am
#329
Join Date: Aug 2013
Location: London, United Kingdom
Posts: 22
Booked through Expedia.
I received a 'schedule change' notification from Expedia that all the flights were cancelled, but no mention of a refund.
I called Expedia, but gave up after 20 minute waits or so on a few occasions. I persevered, and waited 26 minutes on the number they say to call for refunds, only to be then transferred to another department, with another 15 minute wait.
They said they would contact the airline and process, and after hanging up, the person I was dealing with called me on my mobile and gave me another number to call at Expedia.
ANOTHER 30 minute wait, and then explained the situation for a THIRD time.
This time I reached someone who can process the refund, but I was advised it would take 30 DAYS.
This was my first time booking with Expedia. It has been exasperating dealing with them. It appears from this thread that others haven't had the challenge I've had in getting my money back from Expedia.
.
I received a 'schedule change' notification from Expedia that all the flights were cancelled, but no mention of a refund.
I called Expedia, but gave up after 20 minute waits or so on a few occasions. I persevered, and waited 26 minutes on the number they say to call for refunds, only to be then transferred to another department, with another 15 minute wait.
They said they would contact the airline and process, and after hanging up, the person I was dealing with called me on my mobile and gave me another number to call at Expedia.
ANOTHER 30 minute wait, and then explained the situation for a THIRD time.
This time I reached someone who can process the refund, but I was advised it would take 30 DAYS.
This was my first time booking with Expedia. It has been exasperating dealing with them. It appears from this thread that others haven't had the challenge I've had in getting my money back from Expedia.
.