[FARE GONE] DL: AKL-OAK / USD902 (Business Class)
Nov 7, 2017, 8:31 pm
#212
Join Date: Nov 2014
Location: New York City
Programs: Global Entry; United Premier Platinum [until 2017]; formerly US Airways Chairman's Preferred
Posts: 49
Virgin E-mail Received
My reservation was now notified. Veterans in this experience (only second time not honored for me personally) suggest to go via the credit card as oppose through the airline directly for a refund?
Last edited by katola; Nov 7, 2017 at 8:32 pm Reason: clarity & text edits
Nov 7, 2017, 8:36 pm
#214
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Nov 7, 2017, 8:37 pm
#215
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Nov 7, 2017, 8:59 pm
#220
Join Date: Nov 2014
Location: New York City
Programs: Global Entry; United Premier Platinum [until 2017]; formerly US Airways Chairman's Preferred
Posts: 49
Cheers for the response. I was reading earlier opinion in the thread to "let the card company duke it out with the airline." The last time, I went via an OTA, thus, it took forever. It was the nefarious Düsseldorf-Florence. Lol.
Nov 7, 2017, 9:11 pm
#222
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Well I may backtrack then and just say use the credit dispute wisely. I would give VA the benefit of the doubt, but if you don't see a refund in a week or so pull the trigger on a CC dispute. I just use it sparingly.
Nov 7, 2017, 9:39 pm
#224
Join Date: Jan 2012
Posts: 23
Well I just got the expected email about my VA booking...terrible at taking their time. I am really curious what DL ticketed people are getting. If you guys get to hold that's great. Let us know so I can complain to the local media here if that is the case to give VA some bad press on how this has been handled....when this happened 12 months ago for the Y tickets they were happy enough to honor them....and got associated good press coverage here.
Nov 7, 2017, 9:59 pm
#225
Join Date: Apr 2010
Location: NYC
Programs: Miles&more, SPG, Hyatt
Posts: 536
Well I just got the expected email about my VA booking...terrible at taking their time. I am really curious what DL ticketed people are getting. If you guys get to hold that's great. Let us know so I can complain to the local media here if that is the case to give VA some bad press on how this has been handled....when this happened 12 months ago for the Y tickets they were happy enough to honor them....and got associated good press coverage here.