(Gone) HA: ICN-HNL-LAS/PHX/PDX/etc C class 699 USD RT
Aug 23, 2010, 10:23 am
#781
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
To their credit, HA has amongst the most polite, patient and apologetic telephone staff in the industry. Regrettably, not impressed by their business practices and utter disregard for contractual arrangements. Reluctantly and involuntarily threw in the towel and accepted one of the three options, although it seems that other options have been selectively offered. A new fight looms.....thus far, still awaiting refund on my credit card, and the e-voucher for future travel.
Last edited by ACYYZ/SD; Aug 23, 2010 at 10:29 am
Aug 23, 2010, 11:22 am
#782
Join Date: Mar 2008
Location: WAS
Programs: AA Exec Plat, UA Prem Plat
Posts: 192
As an addendum to my last post, it was interesting that while the Assistant General Counsel kept referring to the fare as invalid without justification, the General Counsel replied that it was a "misfiled fare." I'm surprised they are spinning this so that I am responsible for purchasing a "misfiled fare," as opposed to them taking accountability for advertising the fare on their website for at least four days..
Aug 23, 2010, 7:31 pm
#783
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
, who it turns out, does not have a published number. The end of the line came when I was transferred to some woman's voice mail, so I left a message.Still waiting for a reply after a week.
What a pathetic bunch of losers.
Aug 24, 2010, 12:50 am
#786
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
I haven't called them, and they still haven't changed my May booking. I can't make up my mind if I should call them back. I want to fly my ICN-HNL-LAS o/w as is, so I'm not much interested in their options.
Aug 24, 2010, 12:21 pm
#788
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
The reason my ticket has not yet been changed is that
a) there is no HA operated flight on my departure date
b) they can always (try to) downgrade one on KE
c) we have not yet discussed anything personally.
Aug 24, 2010, 1:50 pm
#789
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
Booking or ticket? As far as I understand all people got a HDQ segment in their reservations which means they are on the list
The reason my ticket has not yet been changed is that
a) there is no HA operated flight on my departure date
b) they can always (try to) downgrade one on KE
c) we have not yet discussed anything personally.
The reason my ticket has not yet been changed is that
a) there is no HA operated flight on my departure date
b) they can always (try to) downgrade one on KE
c) we have not yet discussed anything personally.
I don't think they have their own flights in place for ICN-HNL in May yet. They haven't downgraded the KE segment, either. It is unchanged from when I first booked it.
They sent me an email and called when I was in Europe. I have not responded. I'm not sure if I should.
Aug 24, 2010, 3:48 pm
#791
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
Aug 24, 2010, 6:06 pm
#792
FlyerTalk Evangelist
Join Date: Oct 2005
Location: UKB
Posts: 11,436
No segment added.
I don't think they have their own flights in place for ICN-HNL in May yet. They haven't downgraded the KE segment, either. It is unchanged from when I first booked it.
They sent me an email and called when I was in Europe. I have not responded. I'm not sure if I should.
I don't think they have their own flights in place for ICN-HNL in May yet. They haven't downgraded the KE segment, either. It is unchanged from when I first booked it.
They sent me an email and called when I was in Europe. I have not responded. I'm not sure if I should.
Actually HA flights are bookable I had to work around their schedule as I took option two. If you check flights operate four days a week. My flights have been rebooked for April and may next year last week
Aug 24, 2010, 10:08 pm
#793
Join Date: Jan 2009
Posts: 127
ICN-HNL Service
They will depart Honolulu International Airport on Tuesdays, Thursdays, Saturdays and Sundays at 1:15 p.m. and arrive at Incheon International Airport at 8 p.m. the following day.
Return flights to Honolulu will depart Incheon on Mondays, Wednesdays, Fridays and Sundays at 10 p.m. and arrive in Honolulu at 10:45 a.m. the same day after crossing the International Dateline.
Read more: Hawaiian Airlines to launch Honolulu-Seoul service in January 2011 - Pacific Business News (Honolulu)
Aug 25, 2010, 1:39 am
#795
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162