:rolleyes:

can you please elaborate? Where did you spend and lost thousands of dollars?

agree! I have two Cat8 TP, one attached to a real trip but one unattached. Former Cat 8 I was looking at are all going up to New Cat 6. Even refund 30k can't fix the problem.

Thanks for the follow up post, and sorry I wasn't too clear in my original post.
Let's see how Marriott reacts in the coming days/weeks. :p

Well not all. Only people in their first year, or who achieved it through spend. One of my friends who has had the card for a couple years told me he's still Gold.

He could have bought SPG pts and transferred those to Marriott to redeem for the TPs.

Just want to know the mapping chart if official announce? Still expect my C6 has another possible way.........

Shouldn't you have attached them to the original Cat 8 as recommended or you just couldn't decide or have no plans?

Marriott, you totally screwed us up. You purposely withheld this information until now. Not only that, but your customer service representatives suck so much that they were giving out FALSE information. Call wait time was usually 1 hour or longer. Now with this mapping you tried to spin it that none of us has lost value. WRONG! This whole thing is a mess and it only shows how shrewd you are in trying to screw us. It is not right that a Cat 6 certificate holder got the same certificate as someone who bought a Cat 5. You need to do the right thing here and refund us the 30k points who bought Cat 6 and 8 packages.

But you didn't upgrade your certificate accordingly. You had a certificate, knowledge that about a third of the properties at that level would be increasing in price, knowledge that new travel packages assigned an equivalent point value to a Cat 5 certificate, and a hope it would work out. In pure numbers, you kept the 240k point certificate, hoped a windfall would convert it to a 360k point certificate, but received a 240k point certificate. I don't mean to be insensitive; sorry.

Not so simple, for those who wanted SPG instead.

Wow...I feel like Marriott just gave my husband (a very loyal business traveler) and me the middle finger. Although we do have an (attached) Cat 8 certificate at a hotel that is a new Cat 6, which we hope to be able to use, there's a good chance his work schedule will force us to change our travel date, which presumably will lose us our ability to stay at this hotel entirely and ANY of the other previously Cat 8 hotels we originally wanted to stay at, since ALL of the Cat 8's we wanted are now Cat 6! I wouldn't have a problem with that if we'd be able to make up the difference in points to keep the Cat 6 certificate, but even that isn't allowed, according to the new policies.

Had we known this mapping prior to the transition, we would have booked a Cat 9 instead of a Cat 8, but Marriott intentionally withheld that information. As a result, my husband and I feel totally cheated. Especially since Cat 6 during low season is 40,000 points per night...the same value as the cert we purchased...and now we're locked into a peak rate Cat 5 and cannot access ANY of the hotels I originally hoped to stay at. We thought we'd at least get to use it at a low season Cat 6.

Regardless, it's VERY clear how much Marriott values their most loyal travelers and business travelers; they don't.

If this policy holds, we're taking our business elsewhere and informing my husband's corporate travel department about it. His company has over 50,000 employees, many of whom travel for business regularly. They take treatment of their employees by hotel chains very seriously, and they've dropped hotels from their booking list because of lesser issues than this.

https://www.flyertalk.com/forum/marr...ss-action.html

ding-ding-ding!