Originally Posted by zozeppelin (Post 30098961)

Left without comment:

Marriott Golden Rule

Originally Posted by tonywush (Post 30098964)

Let's hope Marriott will do some point refunding offer for Cat 6, 8, Tier 1-3 holders. It is possible that they intentionally hide the conversion chart so people don't jump in the high value path, and then actively refund points to those who paid extra to "keep" their reputation.

Originally Posted by cruisr (Post 30098460)

Originally Posted by nexusCFX (Post 30098973)

Obviously that would be a nice gesture, but I don't think it makes Cat8 holders whole. There are lots of former Cat8 properties going to Cat6 and that 30k points isn't going to fix the problem for someone like me who wanted to book a stay at one of those hotels for next autumn with their certificate. Contrary to what some people here insist, not everyone was purposely "gambling" in hopes of a windfall.

Originally Posted by Flying for Fun (Post 30098277)

As someone who is not afraid to admit it. You are right that I was wrong about a certificate conversion. However, you also confirmed for me that an old Category 9 will not be a New Category 7. Thank you. :) 5 out of six predictions isn't too bad.

I don't understand why some people are upset. If you can't afford to loose on a gamble, you shouldn't have gambled at all. The value is similar, expecting anything more is reckless. Had you attached your certificate you would have been able to request a refund of points where your reservation now requires fewer. People were encouraged to "atrach" their certificates in the old program for maximum benefit. If you didn't, should you expect maximum benefit?

Whatever you are feeling today, self inflicted or not, at least you have a whole month to look over the properties and choose that perfect vacation spot. Tier 4-5, enjoy your Bora Bora or Maldives stay. There won't be a lot of competition from the irrational thinkers, just as I had predicted. :)

Have a wonderful weekend everyone.

James

Originally Posted by applesauce (Post 30098157)

Marriott is really risking a lot of brand loyalty with decisions like this. I would hope Marriott decides to refund the 30k points on the Cat6 and Cat8 packages.

While the conversion itself seems fair, it means anyone who's booked a Cat6 or cat8 package paid 30k more than they would have had Marriott not withheld this information until after everything was frozen. This shows a lot of disrespect to loyal customers who built up significant amounts of points through stays. And as you point out, 30% of properties are getting more expensive.

Originally Posted by esdot (Post 30099002)

But the "loss" you describe was missing out on a hopeful windfall. Why would you be able to book a stay next fall (not yet bookable) with a lower value certificate not matching the more expensive property when bookable? Last January 2017, if you had a Cat 8 certificate and wanted to use it in Summer 2018 for a property that had been Cat 8 2017 and was Cat 9 2018, you would have said, "oh well."

Originally Posted by DaveInLA (Post 30099020)

Originally Posted by MasterGeek (Post 30098890)

No more loyalty to Marriott. To take revenge at Marriott, I will complain about slightest thing during my future award certificate stays and demand compensation in the form of refund or points.