The lack of communications on this topic - but as I think about it, those with TPs are probably a fairly small number of overall Marriott customers. Those who redeemed a certificate in the last 4 months are probably an even smaller subset, so perhaps it will not be a "PR disaster" unless you count 100+ pages on a FT threat covering this topic in the last month as being bad PR. I do look forward to the next 100+ pages in the coming week though!

I did NOT misrepresent myself as an MVC owner. I merely told the agent I thought they also offered 5-night certificates and if I can get one.

Duplicate deleted

I believe you cannot attach a TP certificate to a reservation on line. You have to call the TP number (or maybe a customer service number would work) because they have to attach the certificate at their end.

Getting closer! I am still waiting to see Marriott reach out to those of us with outstanding certificates directly either vial email, text, smoke signals or Pony Express! I redeemed my Reward points for a negotiable instrument that will have a restriction (albeit temporary) in my ability to redeem it and the value is still an unknown. Until Marriott communicates with me directly (and no, I do not consider them posting to Insider to have adequately informed me of the pending changes) they are just feeding into this endless cycle of speculation. And you know what, at the end of the day everything in that link is probably 100% "truth" but should I be expected to find that link on my own? Shouldn't Marriott be pushing that out? And even if they did push it out today - come on, does any reasonable person think 1 week is sufficient notice?

From Marriott's side, it is all business as usual. I think Marriott will be happy to work one year to clean up all the legacy TPs and get all hotel brands in order. The hard currency hotels have is the rooms. I do not think Marriott will worry too much about the TPs.

This is much better situation than when Chase giving out 100,000 UR points with the CSR. And the applicants were not capped.

I don't recall Marriott sending emails to every member detailing the nuances of the new program, along with follow up emails as new pieces of information were made available. Despite that, it would sound quite silly to insist that Marriott has not adequately informed members of changes to the program because the details were posted on one of their websites rather than a direct communication. Members of a rewards program have a degree of responsibility in keeping informed about changes to said program.

Yet you knew, from being rejected in your "many failed attempts in the past," that this offer was valid only for MVC owners. It's a little hard to argue "innocent mistake" under such circumstances.

While I am busy selecting seasonings for my crow, I am left to ponder:

1) Why do they continue to feed statements not through official mediums (transition faq website, travel package webpage, email, etc). And who are these people to followup with questions with?
2) This is the most definitive "statement" yet, but again from the unofficial channels, conflicting with previous statements (points refund, attach to maximize, etc)
3) Blackout period can create some headaches for those with reservations during that period that encounter short term planning changes / travel issues that would otherwise require small and simple adjustments.

What a clownshow.

Quit Marriott Brand all together. :D

I received two emails on April 16th from Marriott and SPG saying that "Rest assured, over the coming weeks we'll continue to help you understand what these changes mean for you so you can take full advantage of your new opportunities." A link was then provided to the Marriott website (not Insider website which is separate and distinct from the "official" website. I don't see anything on the TP page either - https://www.marriott.com/rewards/usepoints/morepack.mi

So, while I have indeed rested quite assuredly, I still have been waiting by my email box expecting to be helped in understanding what these changes mean for me and also diligently checking the official Marriott website (including the page dedicated to travel packages) without any luck! I feel that I have been responsible. If not an email, then can I at least see something on Marriott home page or at least on the TP page, or is that too much to ask?

So, if someone has a TP expiring between 8/18 - 9/18...it's gonna be fun.

I guess Marriott doesn't know that I'm on FT - just got an email from them:

Nothing new - I guess they think we know what's the new Travel Packages program is.

That's what I am talking about! A targeted official email campaign to everyone with an outstanding cert informing them of options. Was that so hard, Marriott? I am ignoring the lack of details on the new program for the time being!

"will be able to add it to a reservation starting on September 18, 2018 under the new Travel Packages program"

Old certs will convert to new certs, then.