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-   -   Marriott Travel Packages (https://www.flyertalk.com/forum/marriott-rewards/1403715-marriott-travel-packages.html)

Infinitenoms Aug 9, 2018 8:28 am

Packages are still up, just booked one

FlightBOS Aug 9, 2018 8:55 am


Originally Posted by smilee (Post 30064404)
So are the Travel Packages dead?

I transferred SPG points to my wife July 23rd, and they didn't post until August 1st. So now I have enough to book a 270K Cat 1-5 travel package but don't think I can now at that rate.

I'd give them a call ASAP. The old packages are still posted on the website and the "Marriott Systems Under Maintenance" banner is gone from the website...so you may have good luck! Its all about just timing it right, when their systems are not down.

zerodegre Aug 9, 2018 9:13 am

What are your guys thoughts on being able to book SPG branded properties with legacy certs after the 18th??

nacho Aug 9, 2018 9:15 am


Originally Posted by FlightBOS (Post 30064530)
I'd give them a call ASAP. The old packages are still posted on the website and the "Marriott Systems Under Maintenance" banner is gone from the website...so you may have good luck! Its all about just timing it right, when their systems are not down.

I know that they are doing some sort of upgrade and they said they will back in service sometimes before the 17th. I ordered a TP yesterday for Mr. after moving my points from Marriott to SPG and to his SPG. The move took more than a week and fortunately I called 2 times (the first time the agent thought I called too early which apparently not the case according to the second agent). The second agent was able to pass on my case up so that they can get the points moved.

ahbitheman Aug 9, 2018 9:38 am


Originally Posted by nacho (Post 30064607)
I know that they are doing some sort of upgrade and they said they will back in service sometimes before the 17th. I ordered a TP yesterday for Mr. after moving my points from Marriott to SPG and to his SPG. The move took more than a week and fortunately I called 2 times (the first time the agent thought I called too early which apparently not the case according to the second agent). The second agent was able to pass on my case up so that they can get the points moved.

I just initiated an SPG to SPG transfer to my spouse last night. I see some folks are saying it's taking way more than the 5 business days quoted on the site. Are you saying you called to help expedite the points transfer from SPG to SPG or SPG to Marriott? I know I'm getting super close to the deadline but my spouse's SPG account only hit 30 days yesterday. 5 business days puts me at August 15th. Hoping SPG to Marriott will be instant

zerodegre Aug 9, 2018 9:42 am

SPG to Marriott happens immediately no waiting... As soon as you press... it processes

RafKa Aug 9, 2018 10:53 am


Originally Posted by zerodegre (Post 30064598)
What are your guys thoughts on being able to book SPG branded properties with legacy certs after the 18th??

Nobody knows for certain. Unless we have David Flueck on FT, what anyone says here will be pure speculation.

nacho Aug 9, 2018 11:09 am


Originally Posted by ahbitheman (Post 30064676)
I just initiated an SPG to SPG transfer to my spouse last night. I see some folks are saying it's taking way more than the 5 business days quoted on the site. Are you saying you called to help expedite the points transfer from SPG to SPG or SPG to Marriott? I know I'm getting super close to the deadline but my spouse's SPG account only hit 30 days yesterday. 5 business days puts me at August 15th. Hoping SPG to Marriott will be instant

From what I have heard SPG to SPG takes ca. 5 business days, so count up and call if the points don't show up after 5 business days - one agent said sometimes it only takes 3 business days. I transferred mine on July 31 and I called Aug. 6 to check because there's no movement at all. The agent said it's not 5 business day and told me to call on Aug. 8. I called Aug. 7 because it's really should have been 5 business days and I'm glad that I did because there's some problem with the transfer - somehow it didn't get through as usual. We have our SPG accounts for more than a year so the 30 days thing wasn't an issue.

Kingboomer Aug 9, 2018 11:16 am


Originally Posted by nacho (Post 30065045)
From what I have heard SPG to SPG takes ca. 5 business days, so count up and call if the points don't show up after 5 business days - one agent said sometimes it only takes 3 business days. I transferred mine on July 31 and I called Aug. 6 to check because there's no movement at all. The agent said it's not 5 business day and told me to call on Aug. 8. I called Aug. 7 because it's really should have been 5 business days and I'm glad that I did because there's some problem with the transfer - somehow it didn't get through as usual. We have our SPG accounts for more than a year so the 30 days thing wasn't an issue.

I tweeted to SPG with my spg number. Got an email within an hour. I was then asked to send ID proof. The points posted within two hours. Hope this helps

zachary Aug 9, 2018 11:16 am


Originally Posted by RafKa (Post 30064991)
Nobody knows for certain. Unless we have David Flueck on FT, what anyone says here will be pure speculation.

True.

And yet we have 100 pages of posts since June 18, 2018.

azepine00 Aug 9, 2018 11:17 am


Originally Posted by nacho (Post 30065045)
From what I have heard SPG to SPG takes ca. 5 business days, so count up and call if the points don't show up after 5 business days - one agent said sometimes it only takes 3 business days. I transferred mine on July 31 and I called Aug. 6 to check because there's no movement at all. The agent said it's not 5 business day and told me to call on Aug. 8. I called Aug. 7 because it's really should have been 5 business days and I'm glad that I did because there's some problem with the transfer - somehow it didn't get through as usual. We have our SPG accounts for more than a year so the 30 days thing wasn't an issue.

i transferred on july 31 or aug 1 and points arrived yesterday
Tp still work as of this morning..
Now to decide if keep them as cat 5 or upg to 7..

Kingboomer Aug 9, 2018 11:19 am

Does anyone have experience in upgrading a TP? I have an unattached cat 6 and want to upgrade it to a cat 8. The exec on the call told me I need to find a cat 8 hotel first and then make a Reservation?

Happy Aug 9, 2018 11:22 am


Originally Posted by onlysuites (Post 30063923)
Mine took 9 days recently.

Exactly 5 business days for us on a SPG internal transfer initiated last Wed. I was planning to call if the pts not showed up on 6th business day, they showed in the receiving account the morning of 6th business day.
Though ours have no urgency just try to consolidate all the pts into the member in the household that maintains status. The non-elite member has no reason to keep any meaningful balance. So now there is only 7 SPG and 787 Marriott pts left in that account.

tonywush Aug 9, 2018 11:24 am


Originally Posted by jiteshjerome (Post 30065086)
Does anyone have experience in upgrading a TP? I have an unattached cat 6 and want to upgrade it to a cat 8. The exec on the call told me I need to find a cat 8 hotel first and then make a Reservation?

HUCA until you find another agent who is familiar with the process.

I have read numerous threads in terms of misleading customers. Service is extremely inconsistent across the whole team.

mitchwebb Aug 9, 2018 12:01 pm

I decided not to downgrade my Cat 9 and attached it to a hotel yesterday. Took over 30 minutes for the agent to attach and I noticed today the reservation is for one person. Do you think this will
cause a problem down the road? Not sure I want to have anyone mess with the reservation. It is for a hotel in London and there will be two in the room.


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