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-   -   Marriott Travel Packages (https://www.flyertalk.com/forum/marriott-rewards/1403715-marriott-travel-packages.html)

GoPhils Aug 6, 2018 7:41 pm


Originally Posted by OssianBlue (Post 30055209)
Note what isn't specified: changing existing instruments once issued. That's not to say they have to treat old cat 6 as new cat 6. But they probably can't do something like force cancel all certificates and deposit 45K back into accounts either.


Originally Posted by sinfonia (Post 30055227)
Thanks for posting. Do you see a travel package as a benefit or reward? Or do you see it as something more tangible? We receive points for staying, but when we have actually made a purchase with those points, I see them as something more tangible which is now a product, no longer a benefit. My reading of it, anyway. I do not see Marriott changing hotel categories or how they award points the same as changing the rules to an already purchased product.

I see a travel package as a "reward," as does Marriott as that is what they call points stays (https://www.marriott.com/rewards/poi...dType=Standard).

imverge Aug 6, 2018 8:33 pm


Originally Posted by GoPhils (Post 30055201)

A company can write whatever they want in their T&C - it doesn't mean it will hold up in a court of law.

GoPhils Aug 6, 2018 9:27 pm


Originally Posted by imverge (Post 30055379)
A company can write whatever they want in their T&C - it doesn't mean it will hold up in a court of law.

Is there much if any precedent that it doesn’t? A very brief search finds that in many cases it does - https://m.hklaw.com/publications/rec...es-01-15-2015/

mahasamatman Aug 6, 2018 9:28 pm


Originally Posted by imverge (Post 30055379)
A company can write whatever they want in their T&C - it doesn't mean it will hold up in a court of law.

I've never heard of a case where it didn't. To my knowledge, the courts have all been pretty consistent in upholding T&C.

OssianBlue Aug 6, 2018 9:32 pm

Remember: "federal preemption under the Airline Deregulation Act"

I think the issue here is a fairly narrow one about the extent to which Marriott is bound to honor actual, awarded vouchers (as opposed to potential awards that may be acquired via points). Airlines wouldn't be able to abrogate either a booked ticket or a voucher issued for some dollar amount for use in future travel.

Edit: I'd also point out that the T&C do not explicitly call out awarded instruments and that in the absence of such precise language--and remember that Marriott as the drafter of the contract has the burden to show these would be included.

pharmawalk Aug 6, 2018 10:31 pm


Originally Posted by PrivatePilot (Post 30053146)
So is it confirmed? Cant book any more of these?

I just checked the Marriott site and the travel package link is down.

RedSun Aug 6, 2018 10:32 pm


Originally Posted by pharmawalk (Post 30055638)
I just checked the Marriott site and the travel package link is down.

I see they are still up.

pharmawalk Aug 6, 2018 10:46 pm


Originally Posted by RedSun (Post 30055645)
I see they are still up.

Odd...hmmm

Edit: seems to be browser-specific for me: chrome, travel packages live; Edge, travel packages dead.

jrey Aug 6, 2018 10:50 pm


Originally Posted by pharmawalk (Post 30055665)
Odd...hmmm

It's there.
https://www.marriott.com/rewards/usepoints/morepack.mi

RedSun Aug 6, 2018 10:51 pm


Originally Posted by jrey (Post 30055673)

But my wallet is empty now....

esdot Aug 7, 2018 2:40 am


Originally Posted by sinfonia (Post 30055227)
Thanks for posting. Do you see a travel package as a benefit or reward? Or do you see it as something more tangible? We receive points for staying, but when we have actually made a purchase with those points, I see them as something more tangible which is now a product, no longer a benefit. My reading of it, anyway. I do not see Marriott changing hotel categories or how they award points the same as changing the rules to an already purchased product.

I see a travel package as a Reward. The terms do, too. Whether a member characterizes a travel package as "something more tangible which is now a product," a certificate is no more than one of "his or her rights, responsibilities, and status in the Rewards Program," defined to be "Rewards", or individually, a "Reward." In sum, any Rewards Program right is defined as a Reward. And "any Reward may be withdrawn, and restrictions on any Reward or reward redemption ("Reward Redemption") may be imposed at any time." Though unnecessary, https://www.marriott.com/rewards/ter...trms.mi#travel specifically identifies "Travel Packages" and states "All Rewards Program Rules apply." Based on the above, any Reward (i.e., any right in the Rewards Program) may be withdrawn at any time. Of course, I am commenting on posts about the terms and conditions governing how Marriott can act, which to me is entirely separate from how Marriott will act.

GoPhils Aug 7, 2018 5:57 am


Originally Posted by esdot (Post 30056137)
I see a travel package as a Reward. The terms do, too. Whether a member characterizes a travel package as "something more tangible which is now a product," a certificate is no more than one of "his or her rights, responsibilities, and status in the Rewards Program," defined to be "Rewards", or individually, a "Reward." In sum, any Rewards Program right is defined as a Reward. And "any Reward may be withdrawn, and restrictions on any Reward or reward redemption ("Reward Redemption") may be imposed at any time." Though unnecessary, https://www.marriott.com/rewards/ter...trms.mi#travel specifically identifies "Travel Packages" and states "All Rewards Program Rules apply." Based on the above, any Reward (i.e., any right in the Rewards Program) may be withdrawn at any time. Of course, I am commenting on posts about the terms and conditions governing how Marriott can act, which to me is entirely separate from how Marriott will act.

I agree, it was mostly just in reference to the idea that Marriott should or would keep the cert category numbers the same even though they would require more points otherwise.

My prediction - they stay as certs rounded down to the nearest category if the old/new points required don’t match up, and only that difference in points is refunded

imverge Aug 7, 2018 7:38 am


Originally Posted by mahasamatman (Post 30055502)
I've never heard of a case where it didn't. To my knowledge, the courts have all been pretty consistent in upholding T&C.

You haven't heard of it because the company doesn't admit fault and settles so that it doesn't become a matter of public record.

How do I know this? Because I've taken one of the companies to court and that is what happened ;)

zzrayzz Aug 7, 2018 8:02 am

Am I able to attach the 7nt cert myself when booking online or do I have to call a rep to attach it?

GoPhils Aug 7, 2018 8:06 am


Originally Posted by imverge (Post 30056849)
You haven't heard of it because the company doesn't admit fault and settles so that it doesn't become a matter of public record.

How do I know this? Because I've taken one of the companies to court and that is what happened ;)

Congrats to you for getting that, but of course just because they settled doesn't necessarily mean they wouldn't have won in court.


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