|
Originally Posted by DFWsakp
(Post 30068940)
I am curious as to what would Marriott do if the Member does not have enough points to be taken out of his account?
Once the Air Miles get posted, there is no way for Marriott to get them back and so how would Marriott convert that to a 7 night certificate. Now if the member was lying, then that's on the member, but if a member asked the agent if he can book a 5 night package and the Agent does it, then that's on the Agent and there should be no penalty to the member. i don't think anyone who redeems 5 nights while not being eligible can claim innocence with a straight face. On top of that, the agent who booked a 5 nights cert for ineligible member would get reprimanded, that would get written in their records. Yeah, it is onto the agent who would have to bear the consequence of being not being careful when doing his / her job to prevent someone pulling a fast one. (sarcasm) To each their own. |
I just received a note from Marriott saying no alterations/attachment of travel package certificates between Aug 18 and September 18.
|
Originally Posted by rny321
(Post 30069828)
I don't know if it is just bad luck, but the rep I was speaking to told me her supervisor stated that their system is not allowing changes to partial packages at this time. I had the codes for the different travel packages, like P870 for a Category 6 hotel package, which I provided to her. She suggested I call back in a month to change my existing packages to different categories. I am simply passing on what I was told and I plan to try again before 8/18.
|
This is good news, seems they will do some sort of mapping and we will be able to use them across the combined network in Sept. Right now it is shaping up to be a 'fair' treatment of the outstanding certs, which is pretty much in line with everything they have done to date with the merger.
Works great for those of us with TP's that actually want to stay at a hotel, not so much for anyone who was dreaming of a points windfall. |
I got the email and have one Cat 5 unattached. *Our New Travel Packages will launch with our new loyalty program on 8/18/18. Certificates purchased on or after 8/18 are able to be used immediately. For certificates purchased prior to 8/18, we are working to convert your package and it will be available based on the new converted values on September 18, 2018.
So is the fear of only getting a nominal point refund (like 45,000) gone (if unattached) ? Is it likely they'll convert it to a 7 day stay at an obviously downgraded value? Perhaps down 1 cat? Since they took the time & effort to think about the certs in limbo, would it have killed them to disclose what they are thinking? Jesus Horatio Christ! |
Originally Posted by pilgrim
(Post 30069968)
I just received a note from Marriott saying no alterations/attachment of travel package certificates between Aug 18 and September 18.
EDIT: Apparently soy beat me to the punch. |
I attached mine and the reservation is in the system so not to worried
|
So with a week's advance notice Marriott is telling people they can't use their legacy unattached travel packages for a month. And they still don't tell people what happens after that month to the legacy packages and how they will map.
While I realize this is a huge migration, they just need to make a decision and publish it. A week before the transition isn't the time to still hedge their bets. Luckily, I have no pony in this show with no travel packages in my account. But this feels a lot like 'Lets Make a Deal' where you can either take the current travel package or whats behind door #1 :) Borrowing from another game show, hopefully no whammies! |
I got the email but my certificate shows as attached on the website? I'm checking in late on the 18th so I'm just going to assume everything is fine.
|
Originally Posted by applesauce
(Post 30068868)
Booking a 5N simply by requesting and being approved by Marriott reps is one thing (that's on them). Lying about qualifying to get the package really seems to be something else altogether (that's on you).
|
Originally Posted by SightseeMC
(Post 30069672)
1. Call the number on the TP page, or one of the various worldwide recommended numbers for Marriott Rewards (those can be found buried in this thread or online).
2. Given today's announcement, there is little risk to buying a TP and not attaching the certificate if you don't know where/when you are planning to use it. The only downside risk I am taking seriously is certificates being converted to "new Cat 1-4 certificates plus 30K points/Cat above old Cat 5"; the downside being you couldn't book some higher end property that you would want given the new price structure. This isn't much of a downside: you're getting a refund of points which provides flexibility in exchange for maybe missing out on your preferred hotel. There is also the possibility that Marriott will try to map old categories to new categories and "downgrade" certificates in the middle (e.g. certs currently worth 40K/nt being worth 35K/nt in the new program), but I now very much doubt that will happen. Locking certs for a month and then devaluing them would go over badly, even though the lock is coming after the programs combine anyway. So what's the upside? Well, now the remaining upside options are: old category = new category (a great win for probably everyone below Ritz 1-5 holders), or mapping old certs to new cats and "upgrading" certs in the middle (so those 40K/nt certs would be worth 50k/nt). Not sure which would be more likely. |
Originally Posted by rny321
(Post 30069828)
I don't know if it is just bad luck, but the rep I was speaking to told me her supervisor stated that their system is not allowing changes to partial packages at this time.
|
ok..not trying to be snarky, but what is the allure of the 7 day packages? I get it's good value, but where are people going that they would want to stay at the same location for 7 nights? I can't see this as option to say Europe. Too much to see over multiple countries to want to stay in one location for 7 nights. Hawaii maybe?
|
Originally Posted by theplayer
(Post 30070144)
ok..not trying to be snarky, but what is the allure of the 7 day packages? I get it's good value, but where are people going that they would want to stay at the same location for 7 nights? I can't see this as option to say Europe. Too much to see over multiple countries to want to stay in one location for 7 nights. Hawaii maybe?
|
Originally Posted by theplayer
(Post 30070144)
ok..not trying to be snarky, but what is the allure of the 7 day packages? I get it's good value, but where are people going that they would want to stay at the same location for 7 nights? I can't see this as option to say Europe. Too much to see over multiple countries to want to stay in one location for 7 nights. Hawaii maybe?
|
| All times are GMT -6. The time now is 11:48 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.